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~subject:"Online retailing"
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Online retailing
Relationship marketing
26,201
Beziehungsmarketing
25,527
Service quality
21,628
Dienstleistungsqualität
20,877
Consumer behaviour
11,204
Konsumentenverhalten
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Customer satisfaction
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Social web
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2,141
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2,129
E-commerce
2,093
Brand image
2,029
Markenimage
2,022
Marketingmanagement
1,959
Marketing management
1,949
Krankenhaus
1,936
Hospital
1,918
Customer service
1,754
Online-Handel
1,698
Online-Marketing
1,696
Kundenservice
1,687
Internet marketing
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5
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Journal of retailing and consumer services
105
Journal of business research : JBR
44
International journal of electronic marketing and retailing : IJEMR
33
Journal of internet commerce
23
International journal of business information systems : IJBIS
21
International journal of internet marketing and advertising : IJIMA
19
Electronic commerce research
18
International journal of retail & distribution management
18
International journal of retail and distribution management
18
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
17
Journal of retailing
17
International journal of electronic customer relationship management : IJECRM
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
16
International journal of hospitality management
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
15
The service industries journal
15
Asia Pacific journal of marketing and logistics
14
International journal of electronic commerce : IJEC
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
Cogent business & management
12
Journal of electronic commerce research : JECR
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of strategic marketing
11
The international review of retail, distribution and consumer research
11
International journal of technology marketing : IJTMkt
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Information systems research : ISR
9
Journal of management information systems : JMIS
9
Marketing intelligence & planning
9
The journal of services marketing
9
Electronic commerce research and applications
8
International journal of electronic business : IJEB
8
International journal of production economics
8
Service business
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Tourism management : research, policies, practice
8
Transportation research / E : an international journal
8
International journal of business and globalisation : IJBG
7
Journal of the Academy of Marketing Science
7
Psychology & marketing
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ECONIS (ZBW)
1,691
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1
Dimensions of business-to-consumer (B2C) systems success in Kuwait : testing a modified DeLone and McLean IS success model in an e-commerce context
Rouibah, Kamel
;
Lowry, Paul Benjamin
;
Almutairi, Laila
- In:
Journal of global information management : an official …
23
(
2015
)
3
,
pp. 41-71
Persistent link: https://www.econbiz.de/10011287040
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2
Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
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3
The role of interactivity on customer engagement in mobile e-commerce applications
Utami, Ami Fitri
;
Irwan Adi Ekaputra
;
Japutra, Arnold
; …
- In:
International journal of market research
64
(
2022
)
2
,
pp. 269-291
Persistent link: https://www.econbiz.de/10012872815
Saved in:
4
Antecedents of customer loyalty : study from the Indonesia's largest e-commerce
Rizan, Mohamad
;
Febrilia, Ika
;
Wibowo, Agus
;
Pratiwi, …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 283-293
Persistent link: https://www.econbiz.de/10012671389
Saved in:
5
Quality-satisfaction-loyalty linkage and switching costs : findings in the context of online life insurance
Viswanathan, Preethi
;
Gupta, Garima
- In:
International journal of business excellence : IJBEX
21
(
2020
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012225240
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6
Face forward: how employees' digital presence on service websites affects customer perceptions of website and employee service quality
Herhausen, Dennis
;
Emrich, Oliver
;
Grewal, Dhruv
; …
- In:
Journal of marketing research
57
(
2020
)
5
,
pp. 917-936
Persistent link: https://www.econbiz.de/10012271989
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7
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
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8
Managing quality and customer trust in the e-retailing servicescape
Bateman, Patrick J.
;
Ulusoy, Emre
;
Keillor, Bruce D.
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 232-257
Persistent link: https://www.econbiz.de/10011849094
Saved in:
9
The value of rapid delivery in omnichannel retailing
Fisher, Marshall L.
;
Gallino, Santiago
;
Xu, Joseph Jiaqi
- In:
Journal of marketing research
56
(
2019
)
5
,
pp. 732-748
Persistent link: https://www.econbiz.de/10012177633
Saved in:
10
A study on the individual's online shopping continuance intention on Amazon.in for consumer electronics
Dayal, Smita
;
Palsapure, Deelip
- In:
International journal of business and globalisation : IJBG
24
(
2020
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10012168699
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