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The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.; Borghi, Matteo; Kazakov, Sergey - In: International journal of hospitality management 78 (2019), pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
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A comparative study of online review management in hospitality services
Niu, Run H.; Fan, Ying - In: International journal of services and operations … 38 (2021) 1, pp. 22-39
Persistent link: https://www.econbiz.de/10012522294
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Improving the effectiveness of online healthcare platforms : an empirical study with multi-period patient-doctor consultation data
Yang, Yefei; Zhang, Xiaofei; Lee, Peter K. C. - In: International journal of production economics 207 (2019), pp. 70-80
Persistent link: https://www.econbiz.de/10011957685
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Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction : a case study of the Haodf website
Chen, Zi-yu; Xiao, Fei; Wang, Yi-ting; Wang, Ya-nan; … - In: Journal of the Operational Research Society 75 (2024) 5, pp. 841-859
Persistent link: https://www.econbiz.de/10014555766
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Improving patient satisfaction and outpatient diagnostic center efficiency using novel online real-time scheduling
Jain, Varun; Mohan, Usha; Zacharia, Zach; Sanders, Nada R. - In: Operations research for health care 32 (2022), pp. 1-17
Persistent link: https://www.econbiz.de/10013536027
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Website-centric shopping experience
Míková, Ladislava; Suková, Lenka - In: Achieving Business Competitiveness in a Digital …, (pp. 57-86). 2022
Persistent link: https://www.econbiz.de/10013343549
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Digital, decentralized supply chain and its implication for B2B marketing : a case study from the Indian medical equipment industry
Ray, Subhasis - In: Digitalization of decentralized supply chains during …, (pp. 46-63). 2021
Persistent link: https://www.econbiz.de/10012601440
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Effectiveness of reputation in contracting for customized production : evidence from online labor markets
Lin, Mingfeng; Liu, Yong; Viswanathan, Siva - In: Management science : journal of the Institute for … 64 (2018) 1, pp. 345-359
Persistent link: https://www.econbiz.de/10011819579
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Unpacking the impact of rapid delivery and product uniqueness on quick commerce business success using PLS SEM
Bharathithasan, S.; Srinivasan, K. Sakthi - In: International journal of process management and … 17 (2024) 2, pp. 153-166
Persistent link: https://www.econbiz.de/10015064683