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~subject:"Online retailing"
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Online retailing
Consumer behaviour
24
Konsumentenverhalten
22
Beziehungsmarketing
19
Relationship marketing
19
USA
11
United States
11
Customer satisfaction
9
Dienstleistungsqualität
8
Einzelhandel
8
Kundenzufriedenheit
8
Retail trade
8
Service quality
8
Corporate reputation
7
Firmenimage
7
Online-Handel
7
Customer service
6
Kundenservice
6
Beschwerdemanagement
5
Complaint management
5
Customer integration
4
Dienstleistungssektor
4
Emotion
4
Kundenintegration
4
Service industry
4
Befragung
3
Customers
3
Decision
3
Decision making
3
E-commerce
3
Electronic Commerce
3
Entscheidung
3
Interview
3
Jugendliche
3
Kaufentscheidung
3
Purchase decision
3
Salespeople
3
Switching behaviour
3
Theorie
3
Theory
3
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English
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Beatty, Sharon E.
6
Gillison, Stephanie T.
3
Northington, William Magnus
2
Arnold, Julian M.
1
Baker, Julie
1
Cheng, Julian Ming Sung
1
Gillison, Stephanie
1
Givan, Alexa Martinez
1
Hill, William W.
1
Holloway, Betsy Bugg
1
Kim, Kyoungmi
1
Lin, Julia Ying-chao
1
Reynolds, Kristy
1
Reynolds, Kristy E.
1
Vivek, Shiri D.
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Wang, Edward Shih-tse
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Journal of marketing theory and practice : JMTP
3
Asia Pacific journal of marketing and logistics
1
Journal of business research : JBR
1
Journal of service research : JSR
1
The journal of consumer marketing
1
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ECONIS (ZBW)
7
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1
Satisfiers and dissatisfiers in the online environment : a critical incident assessment
Holloway, Betsy Bugg
;
Beatty, Sharon E.
- In:
Journal of service research : JSR
10
(
2007/08
)
4
,
pp. 347-364
Persistent link: https://www.econbiz.de/10003705721
Saved in:
2
A model of adolescents' online consumer self-efficacy (OCSE)
Hill, William W.
;
Beatty, Sharon E.
- In:
Journal of business research : JBR
64
(
2011
)
10
,
pp. 1025-1033
Persistent link: https://www.econbiz.de/10009270604
Saved in:
3
Mother-adolescent daughter identity interplay processes
Gillison, Stephanie
;
Givan, Alexa Martinez
;
Beatty, …
- In:
The journal of consumer marketing
32
(
2015
)
4
,
pp. 234-244
Persistent link: https://www.econbiz.de/10011407095
Saved in:
4
Shopper deal seeking across channels : an updated view
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice : JMTP
27
(
2019
)
2
,
pp. 123-139
Persistent link: https://www.econbiz.de/10012181612
Saved in:
5
Shoppers' digital deal seeking : charting new territory
Gillison, Stephanie T.
;
Beatty, Sharon E.
;
Northington, …
- In:
Journal of marketing theory and practice : JMTP
30
(
2022
)
2
,
pp. 257-277
Persistent link: https://www.econbiz.de/10013358772
Saved in:
6
Female-friend gift-card giving
Gillison, Stephanie T.
;
Beatty, Sharon E.
;
Reynolds, …
- In:
Journal of marketing theory and practice : JMTP
30
(
2022
)
4
,
pp. 421-439
Persistent link: https://www.econbiz.de/10013358799
Saved in:
7
Why do customers utilize the internet as a retailing platform? : a view from consumer perceived value
Cheng, Julian Ming Sung
;
Wang, Edward Shih-tse
;
Lin, …
- In:
Asia Pacific journal of marketing and logistics
21
(
2009
)
1
,
pp. 144-160
Persistent link: https://www.econbiz.de/10003821163
Saved in:
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