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Conceptualization and assessment of E-service quality for luxury brands

Kim, Jung-Hwan; Kim, Minjeong - In: The service industries journal 40 (2020) 5/6, pp. 436-470

Persistent link: https://www.econbiz.de/10012208579

Investigating the relationship between brand logo, customer satisfaction, attitude and repurchase intention of online services

Akbari, Mohammad; Nazarzad, Shadi; Namaghi, Mohamad Ghasemi - In: Journal of contemporary marketing science 7 (2024) 2, pp. 200-216

Persistent link: https://www.econbiz.de/10015052480

Exploring the effects of service quality, shipping cost, brand and attitude on consumer’s intentionto choose express courier services in e-commerce

Muljono, Wiryanta; Setiyawati, Sri - In: Journal of marketing and consumer behaviour in emerging … (2019) 1, pp. 42-57

, brand, and attitude towards customers' intention to choose ECS on e-commerce. This research was conducted using a … cost and the attitude towards choosing a courier service. However, the analysis indicates that brand has an influence on …'s attitude towards choosing a courier service acts as a mediator between SQ, shipping cost, and brand as regards the consumer …

Persistent link: https://www.econbiz.de/10012199086

What drives Generation Z to advocate for a brand online?

Mishra, Vivek; Das, Biswajit - In: International journal of internet marketing and … 20 (2024) 1, pp. 1-25

Persistent link: https://www.econbiz.de/10015065487

Does free brand spillover benefit online retailers? : roles of logistics service selection

Liu, Mengqi; Li, Guo; Wu, Huamin; Li, Xiaochuan - In: Transportation research / E : an international journal 178 (2023), pp. 1-16

Persistent link: https://www.econbiz.de/10014437662

Applying flow theory to booking experiences : an integrated model in an online service context

Bilgihan, Anil; Nusair, Khaldoon; Okumus, Fevzi; … - In: Information & management : the internat. journal of … 52 (2015) 6, pp. 668-678

Persistent link: https://www.econbiz.de/10011376411

Antecedents and consequences of trust : an e-tail branding perspective

Das, Gopal - In: International journal of retail & distribution management 44 (2016) 7, pp. 713-730

Persistent link: https://www.econbiz.de/10011595575

Exploring the impact of different factors on brand equity and intention to take up online courses from e-learning platforms

Ray, Arghya; Bala, Pradip Kumar; Chakraborty, Shibashish; … - In: Journal of retailing and consumer services 59 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012433342

Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials

Jain, Manu; Dixit, Saumya; Shukla, Amit - In: The international review of retail, distribution and … 33 (2023) 1, pp. 23-43

Persistent link: https://www.econbiz.de/10014226377

Healthcare apps' purchase intention : a consumption values perspective

Chakraborty, Debarun; Paul, Justin - In: Technovation : the international journal of … 120 (2023), pp. 1-14

Persistent link: https://www.econbiz.de/10014476559

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