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~subject:"Online retailing"
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Online retailing
Relationship marketing
26,347
Beziehungsmarketing
25,672
Customer satisfaction
15,529
Consumer behaviour
14,100
Kundenzufriedenheit
13,946
Konsumentenverhalten
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10,794
Service quality
7,998
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2,165
Electronic Commerce
2,159
E-commerce
2,088
Marketingmanagement
2,070
Marketing management
2,057
Online-Handel
1,972
Online-Marketing
1,952
Internet marketing
1,937
USA
1,909
Vertrauen
1,856
United States
1,847
Confidence
1,846
Job satisfaction
1,818
Arbeitszufriedenheit
1,808
Einzelhandel
1,754
Retail trade
1,744
Customer service
1,728
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Usman, Osly
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7
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6
Kumar, Vikas
6
Laroche, Michel
6
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Parayitam, Satyanarayana
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Rana, Nripendra P.
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Weaven, Scott
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Xu, Xun
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Bruhn, Manfred
5
Carlson, Jamie
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Lennon, Sharron J.
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Li, Hengyun
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Moriuchi, Emi
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Pappas, Ilias O.
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Paul, Justin
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Quach, Sara
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Román, Sergio
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Sajad Rezaei
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Civelek, Mustafa Emre
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International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
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MITP Verlags-GmbH & Co. KG
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ayway media GmbH
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marketing-Börse GmbH
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Journal of retailing and consumer services
138
Journal of business research : JBR
61
International journal of electronic marketing and retailing : IJEMR
41
Journal of internet commerce
29
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of business information systems : IJBIS
23
International journal of internet marketing and advertising : IJIMA
23
International journal of retail & distribution management
23
Electronic commerce research
22
International journal of hospitality management
22
Asia Pacific journal of marketing and logistics
21
Journal of retailing
20
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
19
International journal of retail and distribution management
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
18
Cogent business & management
17
International journal of electronic customer relationship management : IJECRM
17
Journal of electronic commerce research : JECR
17
International journal of electronic commerce : IJEC
16
Tourism management : research, policies, practice
16
International journal of e-business research : an official publication of the Information Resources Management Association
15
Journal of strategic marketing
15
Psychology & marketing
14
The international review of retail, distribution and consumer research
14
The service industries journal
14
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
13
International journal of consumer studies
11
Marketing intelligence & planning
11
Electronic commerce research and applications
10
International journal of production economics
10
International journal of technology marketing : IJTMkt
10
Journal of management information systems : JMIS
10
Journal of the Academy of Marketing Science
10
The journal of services marketing
10
International journal of business and globalisation : IJBG
9
International journal of contemporary hospitality management
9
Journal of customer behaviour
9
Journal of travel and tourism marketing
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
SpringerLink / Bücher
9
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ECONIS (ZBW)
1,965
RePEc
1
Showing
1
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10
of
1,966
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date (newest first)
date (oldest first)
1
Online retail experience and customer satisfaction : the mediating role of last mile delivery
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
The international review of retail, distribution and …
29
(
2019
)
3
,
pp. 306-320
Persistent link: https://www.econbiz.de/10012209282
Saved in:
2
Customer experience through online reviews from TripAdvisor : the case of Orlando theme parks
Costa, Sara Morgado da
;
Moro, Sérgio
;
Rita, Paulo
; …
- In:
International journal of technology marketing : IJTMkt
17
(
2023
)
1
,
pp. 48-77
Persistent link: https://www.econbiz.de/10013503841
Saved in:
3
The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
Saved in:
4
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
5
Customer participation in online co-creation experience : the role of e-service quality
Elsharnouby, Tamer H.
;
Mahrous, Abeer A.
- In:
Journal of research in interactive marketing : …
9
(
2015
)
4
,
pp. 313-336
Persistent link: https://www.econbiz.de/10011456271
Saved in:
6
Service integration in omnichannel retailing and its impact on customer experience
Quach, Sara
;
Barari, Mojtaba
;
Moudrý, Dann Vit
;
Quach, Ken
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169715
Saved in:
7
Impact of brand experience on brand equity of online shopping portals : a study of select e-commerce sites in the state of Jammu and Kashmir
Beig, Faseeh Amin
;
Nika, Fayaz Ahmad
- In:
Global business review
23
(
2022
)
1
,
pp. 156-175
Persistent link: https://www.econbiz.de/10012822105
Saved in:
8
Wow, the make-up AR app is impressive : a comparative study between China and South Korea
Butt, Asad
;
Ahmad, Hassan
;
Muzaffar, Asif
;
Ali, Fayaz
; …
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 73-88
Persistent link: https://www.econbiz.de/10012798384
Saved in:
9
Impact of website interface on customer experience and engagement intention in online hotel booking
Le, Tran-Thien-Y.
;
Chen, Ja-Shen
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012799971
Saved in:
10
The social significance of AI in retail on customer experience and shopping practices
Moore, Simon
;
Bulmer, Sandy
;
Elms, Jonathan
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209453
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