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Do antecedents of trust and satisfaction promote consumer loyalty in physical and virtual stores? : a multi-channel view
Hung, Shiu-Wan; Cheng, Min-Jhih; Chiu, Pei-Chun - In: Service business 13 (2019) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10011965788
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The antecedents of repurchase intention at user online travel agents in Indonesia mediated by brand image
Permatasari, Ratih Devita; Rohman, Fatchur; Sri Palupi … - 2022
Persistent link: https://www.econbiz.de/10013494053
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Factors affecting Gen Z customers' satisfaction with sales promotions of Vietnam e-commerce platforms
Dao Cam Thuy; Nguyen Thi Lien Huong; My, Dang Pham Y. - In: VNU journal of economics and business 2 (2022) 4, pp. 83-94
Persistent link: https://www.econbiz.de/10013499648
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Online promotions and hedonic motives as moderators in the relationship between e-impulsive buying tendency and customer satisfaction : evidence from India
Madhu, Sumetha; Soundararajan, Vasanthi; Parayitam, … - In: Journal of internet commerce 22 (2023) 3, pp. 395-431
Persistent link: https://www.econbiz.de/10014320493
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Success factors driving consumer reuse intention of mobile shopping application channel
Tseng, Timmy H.; Lee, Crystal T.; Huang, Hsiao-Ting; … - In: International journal of retail and distribution management 50 (2022) 1, pp. 76-99
Persistent link: https://www.econbiz.de/10012798303
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A study of consumer's online buying intention on tourism products from the perspective of perceived value and promotional strategies
Li, Wei-Chin; Chang, Kuei-Feng; Chen, Chen-Ju - In: International journal of business 28 (2023) 4, pp. 13-32
Persistent link: https://www.econbiz.de/10014468970
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Shopping behaviour and satisfaction outcomes
Jackson, Peter; Powers, Thomas L. - In: Journal of marketing management : MM 29 (2013) 13/14, pp. 1609-1630
Persistent link: https://www.econbiz.de/10010230019
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What changes in restaurant satisfaction during Covid-19? : an overview based on online reviews
Silva Farinha, Carlos; Tiago, Flávio Borges; Moreira … - In: Journal of tourism, sustainability and well-being 11 (2023) 1, pp. 13-26
as sources to peers and reflect reviewers’ satisfaction levels with different elements of the experiences. Thus, online … of two island tourism destinations. An upturn in customer satisfaction during Covid-19 and changes in attribute weight in …
Persistent link: https://www.econbiz.de/10014318030
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Factors influencing the effectiveness of online group buying in the restaurant industry
Zhang, Ziqiong; Zhang, Zili; Wang, Fan; Law, Rob; Li, Dechao - In: International journal of hospitality management 35 (2013), pp. 237-245
Persistent link: https://www.econbiz.de/10010225790
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An empirical investigation of 3D-based information systems success for online retailers
Algharabat, Raed S.; Zamil, Ahmad M. A. Ahmad - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 316-336
Persistent link: https://www.econbiz.de/10010200391