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~subject:"Patients"
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Patient satisfaction, managers...
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Patients
Italien
63,335
Italy
41,193
Unternehmenskultur
17,311
Corporate culture
16,730
Customer satisfaction
15,530
Kundenzufriedenheit
13,947
Krankenhaus
13,402
Hospital
12,166
Deutschland
8,962
Service quality
8,176
Dienstleistungsqualität
7,998
Germany
7,683
Consumer behaviour
6,693
Konsumentenverhalten
6,535
Relationship marketing
6,072
Beziehungsmarketing
6,038
Theorie
5,079
Theory
4,989
USA
4,716
Frankreich
4,633
Großbritannien
4,515
United States
4,450
United Kingdom
3,997
France
3,739
Health care
3,654
Gesundheitsversorgung
3,629
Schätzung
3,041
Estimation
2,866
Gesundheitswesen
2,831
Health care system
2,666
Innovation
2,655
Betriebsklima
2,605
Organizational change
2,547
Patienten
2,518
EU-Staaten
2,513
Work climate
2,496
EU countries
2,474
Spanien
2,441
Organisatorischer Wandel
2,384
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766
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7
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Siciliani, Luigi
18
Das, Jishnu
16
Gruber, Jonathan
15
Gravelle, Hugh
12
Gowrisankaran, Gautam
11
Skipper, Niels
11
Finkelstein, Amy
10
Liu, Nan
10
Saghafian, Soroush
10
Schreyögg, Jonas
10
Hopp, Wallace J.
9
Lucarelli, Claudio
9
Simeonova, Emilia
9
Town, Robert J.
9
Van Oyen, Mark P.
8
Vuong, Quan Hoang
8
Balicer, Ran D.
7
Cooper, Zack
7
Demeulemeester, Erik
7
Einav, Liran
7
Gaynor, Martin
7
Holla, Alaka
7
McFadden, Kathleen L.
7
Mohpal, Aakash
7
Moscelli, Giuseppe
7
Muralidharan, Karthik
7
Quan Hoang Vuong
7
Sauré, Antoine
7
Sautmann, Anja
7
Schaner, Simone
7
Zeltzer, Dan
7
Ziya, Serhan
7
Berta, Paolo
6
Brosig-Koch, Jeannette
6
Chan, Carri W.
6
Desmond, Jeffrey S.
6
Douven, Rudy
6
Ford, Eric W.
6
Frakes, Michael
6
Ganguly, Subhamoy
6
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68
Springer Fachmedien Wiesbaden
8
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6
Food and Drug Administration
4
Mathematica Policy Research
4
Taylor and Francis.
4
IGI Global
3
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <13., 2008, Berlin>
2
Fachhochschule Bonn-Rhein-Sieg
2
Institut für Gesundheits-System-Forschung
2
Shaker Verlag
2
Technische Universität Hamburg
2
University of Stellenbosch. Faculty of Economic and Management Sciences. Graduate School of Business.
2
Université catholique de Louvain / Institut de recherches économiques et sociales <1941-1960>
2
W.-Kohlhammer-Verlag <Stuttgart>
2
Asgard Verlagsservice GmbH
1
Bertelsmann Stiftung
1
De Gruyter Open
1
Department of Economics, Ball State University
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Duncker & Humblot
1
Economics Research, World Bank Group
1
Eric Cuvillier <Firma>
1
Friedrich-Ebert-Stiftung / Abteilung Wirtschafts- und Sozialpolitik
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Friedrich-Schiller-Universität Jena
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Dept. of Health and Social Security
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Great Britain / Ministry of Health
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Great Britain / Scottish Office
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Great Britain / Welsh Office
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Health Services Board
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International Finance Corporation
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Jacobs Verlag
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
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Logos Verlag Berlin
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1
Martin-Luther-Universität Halle-Wittenberg
1
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1
National Health Service
1
Nomos Verlagsgesellschaft
1
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NBER working paper series
69
Working paper / National Bureau of Economic Research, Inc.
68
Health care management science
65
Health care management review : HCM review
62
The European journal of health economics : HEPAC ; health economics in prevention and care
46
Journal of health organization and management
44
Journal of health economics
42
NBER Working Paper
42
European journal of operational research : EJOR
35
Health care management science : a new journal serving the international health care management community
33
Health marketing quarterly
33
Health economics
27
Health economics review
23
Journal of Health Organization and Management
21
International journal of production research
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Manufacturing & service operations management : M & SOM
16
Production and operations management : an international journal of the Production and Operations Management Society
16
The TQM journal : the international review of organizational improvement
16
Production and operations management : the flagship research journal of the Production and Operations Management Society
15
Omega : the international journal of management science
14
Quality management journal : QMJ
14
Discussion paper series / IZA
13
International journal of consumer studies
13
International journal of public sector management : IJPSM
13
Krankenhausmanagement : Strategien, Konzepte, Methoden
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
Socio-economic planning sciences : the international journal of public sector decision-making
13
Working paper
13
Patientenorientierung im Krankenhaus
12
SpringerLink / Bücher
12
The European journal of health economics
12
CHE research paper
11
Computers & operations research : and their applications to problems of world concern ; an international journal
11
International journal of pharmaceutical and healthcare marketing
10
International journal of production economics
10
International journal of quality and service sciences
10
Journal of Contemporary Issues in Business and Government
10
Journal of the Operational Research Society
10
Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
10
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ECONIS (ZBW)
2,492
Other ZBW resources
74
USB Cologne (EcoSocSci)
61
RePEc
14
BASE
3
EconStor
1
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1
U.S.
hospital
culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
2
Do satisfied employees lead to satisfied
patients
? : an empirical study in an Italian
hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
3
The relationship between voice climate and
patients
' experience of timely care in primary care clinics
Nembhard, Ingrid M.
;
Yuan, Christina T.
;
Shabanova, Veronika
- In:
Health care management review : HCM review
40
(
2015
)
2
,
pp. 104-115
Persistent link: https://www.econbiz.de/10010508409
Saved in:
4
Dynamic workplace interactions for improving patient safety climate
Brandis, Susan
;
Rice, John
;
Schleimer, Stephanie
- In:
Journal of health organization and management
31
(
2017
)
1
,
pp. 38-53
Persistent link: https://www.econbiz.de/10011699309
Saved in:
5
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
6
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
7
Hospital
choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
8
Do hospitals that do the right thing have more satisfied
patients
?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
9
Assessment of patient satisfaction in tertiary care public hospitals
Mukherjee, Debarshi
;
Saha, Mahasweta
;
Chatterjee, Rajesh
; …
- In:
International journal of business innovation and …
30
(
2023
)
2
,
pp. 148-164
Persistent link: https://www.econbiz.de/10014293932
Saved in:
10
Alternative information processing mechanisms in
hospital
supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong
;
Flynn, Barbara Bechler
;
Narayanan, …
- In:
Decision sciences
54
(
2023
)
5
,
pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
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