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~subject:"Private consumption"
~subject:"Service quality"
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Private consumption
Service quality
Consumer behaviour
83,165
Konsumentenverhalten
80,685
Emotion
10,740
Theorie
9,761
Theory
9,581
Relationship marketing
9,283
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9,253
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7,662
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7,620
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6,749
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6,711
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6,015
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5,859
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5,622
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5,612
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5,096
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4,973
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4,971
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4,843
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4,614
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4,576
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4,563
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4,339
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4,328
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4,204
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4,179
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4,139
Germany
3,917
Experiment
3,908
Werbewirkung
3,769
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3,729
Electronic Commerce
3,632
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3,587
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3,523
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3,083
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3,004
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2,892
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Han, Heesup
32
Mattila, Anna S.
24
Usman, Osly
20
Agarwal, Sumit
18
Prentice, Catherine
18
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15
Hurd, Michael D.
14
Line, Nathaniel D.
14
Balaji, M. S.
13
Carroll, Chris
13
Clements, Kenneth W.
13
Gong, Taeshik
13
Gustafsson, Anders
12
Jang, Soocheong
12
Klaus, Philipp
12
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12
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11
Crawley, Edmund
11
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11
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11
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11
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11
Quach, Sara
11
Rohwedder, Susann
11
Sharma, Piyush
11
Vavra, Joseph
11
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10
Georgarakos, Dimitris
10
Gursoy, Dogan
10
Hyun, Sunghyup Sean
10
Kaplan, Greg
10
McGranahan, Leslie
10
Miao, Li
10
Qu, Hailin
10
Rock, Bram de
10
Slacalek, Jirka
10
Sommer, Martin
10
Sreejesh, S.
10
Violante, Giovanni L.
10
Amin, Muslim
9
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Findomestic Banca <Florenz>
6
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3
Bain & Company <Boston, Mass.>
2
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Osservatorio sui consumi delle famiglie
2
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CRC Press.
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Conference on Research in Income and Wealth
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Fakta Instituttet for Markedsforskning og Meningsmåling
1
Falk Projekt for Economic Research in Israel
1
Federal Reserve Bank of St. Louis
1
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Journal of retailing and consumer services
255
International journal of hospitality management
245
Journal of business research : JBR
147
The journal of services marketing
109
International journal of contemporary hospitality management
83
Journal of hospitality marketing & management
78
The service industries journal
70
Services marketing quarterly
67
Journal of travel and tourism marketing
66
NBER working paper series
62
Journal of service research : JSR
51
Cogent business & management
50
International journal of consumer studies
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
NBER Working Paper
43
Service business
40
Tourism management : research, policies, practice
38
Working paper / National Bureau of Economic Research, Inc.
38
Journal of service management
36
Asia Pacific journal of marketing and logistics
35
Psychology & marketing
35
International journal of quality and service sciences
32
The international journal of bank marketing : IJBM
30
Journal of service research
29
International journal of services, economics and management
28
International journal of services and operations management
27
Journal of air transport management
27
Journal of the Academy of Marketing Science
27
European journal of marketing : EJM
26
International journal of electronic marketing and retailing : IJEMR
26
Journal of hospitality and tourism insights
26
Journal of strategic marketing
26
The TQM journal : the international review of organizational improvement
26
Journal of Services Marketing
25
Total quality management & business excellence
25
Journal of retailing
24
Applied economics
23
Journal of Asian finance, economics and business : JAFEB
23
Discussion paper series / IZA
22
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ECONIS (ZBW)
7,493
Other ZBW resources
48
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1
A service climate synthesis and future research agenda
Bowen, David E.
;
Schneider, Benjamin
- In:
Journal of service research : JSR
17
(
2014
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10010356892
Saved in:
2
Interdisciplinary research on service quality and internationalisation
Amin, Muslim
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011547780
Saved in:
3
Subscription intentions for
ChatGPT
plus : a look at user satisfaction and self-efficacy
Jo, Hyeon
- In:
Marketing intelligence & planning
42
(
2024
)
6
,
pp. 1052-1073
Persistent link: https://www.econbiz.de/10015056947
Saved in:
4
Application of affective engineering to service industries :
feelings
from airlines' in-flight service elements
Park, Min-Je
;
Park, Jong Woo
;
Yoo, Hanjoo
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1025-1042
Persistent link: https://www.econbiz.de/10011918825
Saved in:
5
A liberating-engagement theory of consumer fun
Oh, Travis Tae
;
Pham, Michel T.
- In:
Journal of consumer research : JCR ; an …
49
(
2022
)
1
,
pp. 46-73
Persistent link: https://www.econbiz.de/10013253555
Saved in:
6
The role of
emotion
in consumption
Voon, Jan P.
- In:
International journal of economics and finance
5
(
2013
)
11
,
pp. 95-104
Persistent link: https://www.econbiz.de/10010221326
Saved in:
7
Measuring memorable dining experiences and related emotions in fine dining restaurants
Tsaur, Sheng-Hshiung
;
Lo, Pei-Chun
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 887-910
Persistent link: https://www.econbiz.de/10012384379
Saved in:
8
Conceptualizing consumption in the imagination : relationships and movements between imaginative forms and the marketplace
Jenkins, Rebecca
;
Molesworth, Mike
- In:
Marketing theory
18
(
2018
)
3
,
pp. 327-347
Persistent link: https://www.econbiz.de/10011926109
Saved in:
9
Consumer desire for personalisation of products and services : cultural antecedents and consequences for customer evaluations
Torrico, Boris Herbas
;
Frank, Björn
- In:
Total quality management & business excellence
30
(
2019
)
4
,
pp. 355-369
Persistent link: https://www.econbiz.de/10012199759
Saved in:
10
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
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