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~subject:"Prozessmanagement"
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Prozessmanagement
Consumer behaviour
83,817
Konsumentenverhalten
81,367
Business process management
10,941
Theorie
10,827
Theory
10,661
Relationship marketing
9,338
Beziehungsmarketing
9,308
Brand management
7,606
Markenführung
7,566
Brand image
6,754
Markenimage
6,714
Customer satisfaction
5,779
Online-Handel
5,698
Online retailing
5,687
Kundenzufriedenheit
5,622
USA
5,312
United States
5,068
Deutschland
4,975
Social Web
4,891
Social web
4,889
Germany
4,649
Service quality
4,594
Online-Marketing
4,563
Internet marketing
4,552
Dienstleistungsqualität
4,550
Brand
4,352
Markenartikel
4,343
Einzelhandel
4,208
Retail trade
4,166
Electronic Commerce
3,884
E-commerce
3,735
Werbewirkung
3,648
Advertising effects
3,609
Verbraucherverhalten
3,589
Experiment
3,453
Emotion
3,275
Advertising
3,038
Werbung
2,958
Privater Konsum
2,921
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Online availability
All
Undetermined
2,634
Free
1,274
Type of publication
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Article
7,320
Book / Working Paper
5,299
Journal
42
Type of publication (narrower categories)
All
Article in journal
4,815
Aufsatz in Zeitschrift
4,815
Aufsatz im Buch
2,365
Book section
2,365
Hochschulschrift
1,120
Thesis
876
Graue Literatur
504
Non-commercial literature
504
Collection of articles of several authors
493
Sammelwerk
493
Case study
446
Fallstudie
446
Working Paper
316
Arbeitspapier
304
Aufsatzsammlung
291
Dissertation u.a. Prüfungsschriften
251
Lehrbuch
247
Konferenzschrift
208
Textbook
201
Bibliografie enthalten
124
Bibliography included
124
Conference proceedings
115
Ratgeber
86
Guidebook
80
Conference paper
73
Konferenzbeitrag
73
Handbook
54
Handbuch
54
Forschungsbericht
42
Collection of articles written by one author
28
Sammlung
28
Fallstudiensammlung
20
Glossar enthalten
19
Glossary included
19
Reprint
16
Accompanied by computer file
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Elektronischer Datenträger als Beilage
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English
8,081
German
4,470
Undetermined
133
French
15
Polish
4
Dutch
3
Russian
2
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1
Spanish
1
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Author
All
Scheer, August-Wilhelm
95
Becker, Jörg
63
Vom Brocke, Jan
50
Rosemann, Michael
40
Aalst, Wil van der
33
Mendling, Jan
30
Wildemann, Horst
29
Gadatsch, Andreas
27
Loos, Peter
27
Slack, Nigel
27
Kirchmer, Mathias
24
Moormann, Jürgen
24
Röglinger, Maximilian
23
Hirzel, Matthias
22
Krcmar, Helmut
22
Recker, Jan
22
Winter, Robert
21
Gronau, Norbert
20
Antony, Jiju
19
Binner, Hartmut F.
19
Jost, Wolfram
19
Grünig, Rudolf
18
Jochem, Roland
18
Kühn, Richard
18
Lasch, Rainer
18
Schewe, Gerhard
18
Schönsleben, Paul
18
Thomas, Oliver
18
Render, Barry
17
Schuh, Günther
17
Tang, Christopher S.
17
Wamba, Samuel Fosso
17
Weske, Mathias
17
Dumas, Marlon
16
Gaitanides, Michael
16
Herrmann, Thomas
16
Leyer, Michael
16
Reijers, Hajo A.
16
Demeulemeester, Erik
15
Heizer, Jay H.
15
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Institution
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Springer Fachmedien Wiesbaden
49
IGI Global
33
Springer-Verlag GmbH
18
Technische Universität <München> / Lehrstuhl für Fördertechnik Materialfluß Logistik
17
Verlag Dr. Kovač
14
Logos Verlag Berlin
9
Shaker Verlag
8
Books on Demand GmbH <Norderstedt>
6
Institut für Angewandte Arbeitswissenschaft
6
Springer International Publishing
6
Verlag Franz Vahlen
6
Wiley-VCH
6
Carl Hanser Verlag
5
Edward Elgar Publishing
5
Institut für Wirtschaftsinformatik <Sankt Gallen>
5
Institut für Wirtschaftsinformatik <Münster, Westfalen>
5
Ecademy CH
4
Fachhochschule Bonn-Rhein-Sieg / Fachbereich Wirtschaft <Sankt Augustin>
4
Fachtagung Prozesscontrolling <1, 2008, Sankt Augustin>
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
Finanz Colloquium Heidelberg
4
Fraunhofer-Institut für Arbeitswirtschaft und Organisation <Stuttgart>
4
International Federation for Information Processing
4
Steinbeis-Stiftung für Wirtschaftsförderung
4
Technische Universität Chemnitz
4
Technische Universität Dresden
4
Technische Universität Ilmenau
4
Universität Mannheim
4
W. Kohlhammer GmbH
4
Center for Urban & Real Estate Management <Zürich>
3
Christian-Albrechts-Universität zu Kiel
3
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
3
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
3
Friedrich-Schiller-Universität Jena
3
GITO Gesellschaft für Industrielle Informationstechnik und Organisation <Berlin>
3
Gesellschaft für Qualitätswissenschaft
3
Hochschule für Technik und Wirtschaft Berlin
3
Institut der Deutschen Wirtschaft Köln Consult
3
International Association for the Study of Insurance Economics
3
Nomos Verlagsgesellschaft
3
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Published in...
All
International journal of production research
376
Business process management journal
314
SpringerLink / Bücher
205
International journal of business process integration and management : IJBPIM
118
International journal of production economics
108
International journal of productivity and quality management : IJPQM
78
Manufacturing & service operations management : M & SOM
72
European journal of operational research : EJOR
67
Journal of operations management
66
Information systems and e-business management : ISeB
62
HMD : Praxis der Wirtschaftsinformatik
58
International journal of business information systems : IJBIS
58
Lecture notes in business information processing : LNBIP
55
International journal of process management and benchmarking : IJPMB
51
Springer eBook Collection
51
Journal of industrial engineering and management : JIEM
48
Gabler Edition Wissenschaft
45
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
International journal of quality & reliability management
43
Production and operations management : an international journal of the Production and Operations Management Society
43
The TQM journal : the international review of organizational improvement
41
International journal of services and operations management
40
Industrial marketing management : the international journal for industrial and high-tech firms
39
Computers & operations research : and their applications to problems of world concern ; an international journal
38
IEEE transactions on engineering management : EM
38
Prozessmanagement in der Praxis : Wertschöpfungsketten planen, optimieren und erfolgreich steuern
37
Springer eBook Collection / Business and Economics
37
Business & information systems engineering
34
Europäische Hochschulschriften / 5
34
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
33
International journal of six sigma and competitive advantage : IJSSCA
32
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
29
European research studies
29
Benchmarking : an international journal ; BIJ
26
Health care management science
26
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
26
Strategic alignment, governance, people and culture
26
Berichte aus der Betriebswirtschaft
25
Health care management science : a new journal serving the international health care management community
25
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Source
All
ECONIS (ZBW)
11,515
USB Cologne (EcoSocSci)
989
USB Cologne (business full texts)
122
EconStor
21
OLC EcoSci
8
BASE
5
RePEc
1
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1
Business process automation in Greek telecommunications companies and marketing strategies
Katsonis, Nikolaos
;
Sfakianakis, Michael
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 2-13
Persistent link: https://www.econbiz.de/10011687957
Saved in:
2
Multi-Channel Management im CRM
Schögel, Marcus
;
Binder, Jochen
;
Schmidt, Inga
;
Sauer, …
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 559-597)
.
2011
Persistent link: https://www.econbiz.de/10008858196
Saved in:
3
Rückgewinnungsmanagement
Schöler, Andreas
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 499-525)
.
2011
Persistent link: https://www.econbiz.de/10008858198
Saved in:
4
Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei
;
Hitt, Lorin M.
;
Harker, Patrick T.
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
4
,
pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
Saved in:
5
Buying business services : towards a structured service purchasing process
Valk, Wendy van der
;
Rozemeijer, Frank
- In:
The journal of services marketing
23
(
2009
)
1
,
pp. 3-10
Persistent link: https://www.econbiz.de/10009525778
Saved in:
6
Processing fluency in the use of destination websites
Tang, Liang
;
Jang, Soocheong
;
Lee, Seonjeong
- In:
Tourism analysis : an interdisciplinary tourism & …
18
(
2013
)
2
,
pp. 193-206
Persistent link: https://www.econbiz.de/10009764432
Saved in:
7
Analyzing the efficient execution of in-store logistics processes in grocery retailing : the case of dairy products
Reiner, Gerald
;
Teller, Christoph
;
Kotzab, Herbert
- In:
Production and operations management : an international …
22
(
2013
)
4
,
pp. 924-939
Persistent link: https://www.econbiz.de/10009791616
Saved in:
8
Bundling and scheduling service packages with customer behavior : model and heuristic
Dixon, Michael J.
;
Thompson, Gary M.
- In:
Production and operations management : an international …
25
(
2016
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10011437166
Saved in:
9
Assessing consumers' valuations of socially responsible products with controlled experiments
Zheng, Yanchong
;
Kraft, Tim
;
Valdés, León
- In:
Environmentally responsible supply chains
,
(pp. 29-50)
.
2016
Persistent link: https://www.econbiz.de/10011504979
Saved in:
10
Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
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