Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Qualitätsmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A path analysis of perceived s...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Qualitätsmanagement
India
97,605
Indien
90,754
Service quality
21,629
Dienstleistungsqualität
20,711
Customer satisfaction
15,449
Kundenzufriedenheit
13,793
Consumer behaviour
10,268
Konsumentenverhalten
9,961
Relationship marketing
7,711
Beziehungsmarketing
7,622
Bank
5,591
China
5,274
Software
5,175
Theorie
4,769
Theory
4,737
Economic growth
4,716
Wirtschaftswachstum
4,659
Strukturgleichungsmodell
4,065
Structural equation model
4,063
USA
3,665
United States
3,559
Banks
3,548
Quality management
3,392
Entwicklung
3,111
Schätzung
3,079
Economic development
3,062
Industrie
3,056
Estimation
3,052
Manufacturing industries
2,977
Deutschland
2,957
Wirkungsanalyse
2,923
Impact assessment
2,903
Germany
2,893
Firm performance
2,840
Unternehmenserfolg
2,836
Auslandsinvestition
2,634
Foreign investment
2,623
Wirtschaftsprüfung
2,616
Financial audit
2,613
more ...
less ...
Online availability
All
Undetermined
1,274
Free
507
Type of publication
All
Article
2,606
Book / Working Paper
823
Journal
7
Type of publication (narrower categories)
All
Article in journal
2,398
Aufsatz in Zeitschrift
2,398
Aufsatz im Buch
198
Book section
198
Hochschulschrift
171
Thesis
145
Graue Literatur
127
Non-commercial literature
127
Arbeitspapier
67
Working Paper
67
Case study
62
Fallstudie
62
Collection of articles of several authors
49
Sammelwerk
49
Bibliografie enthalten
43
Bibliography included
43
Conference paper
43
Konferenzbeitrag
43
Aufsatzsammlung
31
Konferenzschrift
28
Amtsdruckschrift
18
Government document
18
Conference proceedings
16
Lehrbuch
10
Textbook
9
Handbook
8
Handbuch
8
Dissertation u.a. Prüfungsschriften
7
Guidebook
5
Ratgeber
5
Collection of articles written by one author
3
Mehrbändiges Werk
3
Multi-volume publication
3
Nachschlagewerk
3
Reference book
3
Sammlung
3
Advisory report
2
Bibliografie
2
Bibliographie
2
Glossar enthalten
2
more ...
less ...
Language
All
English
2,983
German
450
Undetermined
5
French
2
Polish
2
Czech
1
Danish
1
Croatian
1
Spanish
1
more ...
less ...
Author
All
Bruhn, Manfred
34
Talib, Faisal
30
Rahman, Zillur
23
Antony, Jiju
17
Shahin, Arash
16
Ahuja, Inderpreet Singh
15
Devadasan, S. R.
13
Qureshi, M. N.
13
Cudney, Elizabeth A.
12
Prybutok, Victor R.
12
Khanduja, Dinesh
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Singh, Bikram Jit
10
Singh, Kanwarpreet
10
Basu, Rana
8
Bhola, Prabha
8
Dahlgaard-Park, Su Mi
8
Desai, Darshak A.
8
Marimon, Frederic
8
Garg, Dixit
7
Gijo, E. V.
7
Prybutok, Victor
7
Rust, Roland T.
7
Dwivedi, Yogesh Kumar
6
Gandhi, Surjit Kumar
6
Gotzamani, Katerina
6
Gupta, Ajay
6
Gupta, Pardeep
6
He, Zhen
6
Kumar, Vikas
6
Mathiyazhagan, Maathai K.
6
Medeiros, Denise Dumke de
6
Sachdeva, Anish
6
Seth, Nitin
6
Stauss, Bernd
6
Tarí, Juan José
6
Vinodh, S.
6
Witell, Lars
6
Zhang, Min
6
more ...
less ...
Institution
All
Hochschulrektorenkonferenz
17
IGI Global
9
OECD
4
Springer Fachmedien Wiesbaden
4
Taylor and Francis.
4
Deutsche Gesellschaft für Qualität
2
European Organization for Quality Control
2
Forschungsgemeinschaft Qualitätssicherung
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Springer-Verlag GmbH
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Kundenzufriedenheit
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
more ...
less ...
Published in...
All
International journal of productivity and quality management : IJPQM
159
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
141
The TQM journal : the international review of organizational improvement
106
International journal of quality & reliability management
84
Total quality management & business excellence
61
Quality management journal : QMJ
54
International journal of services and operations management
45
International journal of six sigma and competitive advantage : IJSSCA
36
International journal of quality and service sciences
33
International journal of production research
32
Benchmarking : an international journal ; BIJ
26
International journal of business excellence
24
International journal of production economics
23
Auditing : a journal of practice & theory
22
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
Health care management review : HCM review
20
Journal of health organization and management
19
International journal of business information systems : IJBIS
18
International journal of process management and benchmarking : IJPMB
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
16
Cogent business & management
16
The service industries journal
16
International journal of contemporary hospitality management
15
Managing service quality : MSQ ; an international journal
15
Business process management journal
14
International journal of services and operations management : IJSOM
14
International journal of services, economics and management
14
Journal of air transport management
14
SpringerLink / Bücher
14
European research studies
13
International journal of Indian culture and business management
13
Service business
13
Benchmarking : an international journal
12
Europäische Hochschulschriften / 5
12
European journal of operational research : EJOR
11
Gabler Edition Wissenschaft
11
International journal of business excellence : IJBEX
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
11
more ...
less ...
Source
All
ECONIS (ZBW)
3,407
USB Cologne (EcoSocSci)
26
USB Cologne (business full texts)
3
Showing
1
-
10
of
3,436
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
2
Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar
;
Sachdeva, Anish
;
Gupta, Ajay
- In:
International journal of logistics systems and …
35
(
2020
)
2
,
pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
Saved in:
3
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
4
A study of logistics service quality dimensions impacting customer satisfaction in instant food delivery : the Indian perspective
Khan, Mohd Ziyauddin
- In:
International journal of logistics economics and …
10
(
2023
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10014318411
Saved in:
5
Exploring the service quality determinants of solar product dealers
Kumar, Vikas
;
Hundal, Bikramjit Singh
;
Kaur, Komalpreet
- In:
Asia-Pacific journal of management research and innovation
15
(
2019
)
1/2
,
pp. 27-38
Persistent link: https://www.econbiz.de/10012160596
Saved in:
6
Impact of core and peripheral service quality on consumption behavior of professional team sport sectators as mediated by perceoved value
Byon, Kevin K.
;
Zhang, James J.
;
Baker, Thoams A.
- In:
European Sport management quarterly : ESMQ
13
(
2013
)
2
,
pp. 232-263
Persistent link: https://www.econbiz.de/10009743861
Saved in:
7
A methodology for component level improvement of passenger facilities at the Howrah railway station in
India
Gupta, Sumana
;
Datta, Rabindranath
- In:
The TQM journal : the international review of …
28
(
2016
)
3
,
pp. 496-526
Persistent link: https://www.econbiz.de/10011508302
Saved in:
8
Customer satisfaction with quality of products of food business
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Prague economic papers : a bimonthly journal of …
26
(
2017
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10011622122
Saved in:
9
An analysis for service quality enhancement in electricity utility sector of
India
by SEM
Satapathy, Suchismita
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
6
,
pp. 964-986
Persistent link: https://www.econbiz.de/10010417215
Saved in:
10
Exploring relationships between service quality dimensions and customers satisfaction : empirical study in context to Indian logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Mathiyazhagan, Maathai K.
- In:
The international journal of logistics management
34
(
2023
)
6
,
pp. 1858-1889
Persistent link: https://www.econbiz.de/10014484452
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
