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Dependency relationships between critical factors of quality and employee satisfaction

Álvarez-García, José; Río Rama, María de la Cruz del; … - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 595-612

Persistent link: https://www.econbiz.de/10011579888

Influence of quality on employee results : the case of rural accommodations in Spain

Río Rama, María de la Cruz del; Álvarez-García, José; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1489-1508

Persistent link: https://www.econbiz.de/10011816947

State of the art of research on quality management and sport

Durán-Sánchez, Amador; Álvarez-García, José; Río … - In: Sports management as an emerging economic activity : …, (pp. 309-328). 2017

Persistent link: https://www.econbiz.de/10011758392

Quality management and customer results : the tourist accommodation sector in Spain

Álvarez-García, José; Río Rama, María de la Cruz del; … - In: International journal of quality & reliability management 34 (2017) 5, pp. 701-719

Persistent link: https://www.econbiz.de/10011706956

Benefits of implementing a quality management system in Spanish thalassotherapy centres

Peris-Ortiz, Marta; Río Rama, María de la Cruz del; … - In: Achieving competitive advantage through quality management, (pp. 1-16). 2015

Persistent link: https://www.econbiz.de/10011300877

Reasons which lead the rural accommodation sector to become certified with “Q For Tourist Quality”

Río Rama, María de la Cruz del; García, José Álvarez; … - In: Global business perspectives 1 (2013) 4, pp. 341-358

Persistent link: https://www.econbiz.de/10010230221

"Q for tourism quality" in the Spanish tourism tourist accommodation sector : implementation and results

Álvarez-García, José; Río Rama, María de la Cruz del; … - In: Achieving competitive advantage through quality management, (pp. 75-93). 2015

Persistent link: https://www.econbiz.de/10011300858

Evaluation of service quality at a sport center : case study

Álvarez-García, José; Oliveira, Cristiana; … - In: Sports management as an emerging economic activity : …, (pp. 73-85). 2017

Persistent link: https://www.econbiz.de/10011758352

Achieving competitive advantage through quality management

Peris-Ortiz, Marta (ed.); Álvarez-García, José (ed.); … - 2015

Persistent link: https://www.econbiz.de/10011313527

Achieving Competitive Advantage through Quality Management

Peris-Ortiz, Marta (ed.); Álvarez-García, José (ed.); … - 2015

Chapter 1 Benefits of Implementing a System of Quality Management in Spanish Thalassotherapy Centres -- Chapter 2 Quality Certifications as a Hotel Selection Criterion -- Chapter 3 "Q for Tourist Quality" in the Spanish Tourist Sector -- Chapter 4 The ISO 9001 Standard in the Spanish...

Persistent link: https://www.econbiz.de/10014020100