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~subject:"Qualitätsmanagement"
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The quality effect on the prof...
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Qualitätsmanagement
Unternehmenserfolg
50,354
Firm performance
49,611
Service quality
21,800
Dienstleistungsqualität
21,047
Deregulierung
15,733
Performance measurement
15,337
Quality management
15,232
Deregulation
14,703
Performance-Messung
14,526
Theorie
13,579
Theory
13,300
USA
11,042
Product quality
10,858
Produktqualität
10,844
Profitability
10,755
United States
10,565
Rentabilität
10,243
Deutschland
9,110
Germany
8,122
Luftverkehr
7,496
Customer satisfaction
7,140
Kundenzufriedenheit
6,857
Consumer behaviour
6,567
Konsumentenverhalten
6,510
Corporate Governance
6,433
Corporate governance
6,433
SME
6,289
KMU
6,287
Air transport
6,090
Innovation
6,009
Bank
5,900
Relationship marketing
5,319
Beziehungsmarketing
5,299
Managers
5,011
Führungskräfte
4,994
Strategisches Management
4,972
Welt
4,971
World
4,883
China
4,842
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Online availability
All
Undetermined
4,078
Free
2,085
Type of publication
All
Article
10,043
Book / Working Paper
6,787
Journal
85
Other
2
Type of publication (narrower categories)
All
Article in journal
8,315
Aufsatz in Zeitschrift
8,315
Aufsatz im Buch
1,633
Book section
1,633
Graue Literatur
845
Non-commercial literature
845
Hochschulschrift
843
Thesis
651
Collection of articles of several authors
450
Sammelwerk
450
Working Paper
446
Arbeitspapier
418
Case study
385
Fallstudie
385
Konferenzschrift
262
Dissertation u.a. Prüfungsschriften
241
Aufsatzsammlung
225
Bibliografie enthalten
214
Bibliography included
214
Lehrbuch
193
Conference paper
176
Konferenzbeitrag
176
Textbook
153
Conference proceedings
145
Ratgeber
110
Guidebook
101
Amtsdruckschrift
88
Government document
88
Handbook
75
Handbuch
75
Glossar enthalten
38
Glossary included
38
Forschungsbericht
32
Mehrbändiges Werk
29
Multi-volume publication
29
Accompanied by computer file
27
Elektronischer Datenträger als Beilage
27
Bibliographie
24
Wörterbuch
19
Article
17
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English
12,158
German
4,238
Undetermined
431
French
69
Spanish
22
Polish
20
Italian
17
Russian
14
Swedish
8
Czech
5
Danish
5
Dutch
3
Bulgarian
2
Portuguese
2
Slovak
2
Bosnian
1
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1
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1
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1
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1
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1
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1
Romanian
1
Slovenian
1
Serbian
1
Turkish
1
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1
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1
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Author
All
Antony, Jiju
135
Bruhn, Manfred
69
Devadasan, S. R.
60
Talib, Faisal
52
Dale, Barrie G.
46
Kamiske, Gerd F.
40
Rahman, Zillur
38
Cudney, Elizabeth A.
36
Zink, Klaus J.
34
Jochem, Roland
32
Shahin, Arash
32
Garza-Reyes, Jose Arturo
31
Sampaio, Paulo
31
Wiele, Ton van der
30
Töpfer, Armin
29
Tarí, Juan José
27
Murugesh, R.
26
Ahuja, Inderpreet Singh
25
Dahlgaard, Jens Jörn
25
Chiarini, Andrea
23
Winzer, Petra
23
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Dahlgaard-Park, Su Mi
20
Evans, James R.
20
Furterer, Sandra L.
20
Gremyr, Ida
20
He, Zhen
20
Heras-Saizarbitoria, Iñaki
20
Oakland, John S.
20
Pfeifer, Tilo
20
Casadesús, Martí
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Stauss, Bernd
19
Brauer, Jörg-Peter
18
Schreier, Gerhard
18
Seghezzi, Hans Dieter
18
Singh, Bikram Jit
18
Sony, Michael
18
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Institution
All
Hochschulrektorenkonferenz
42
OECD
42
Springer Fachmedien Wiesbaden
37
Deutsches Institut für Normung
22
Deutsche Gesellschaft für Qualität
21
Verband der Automobilindustrie
21
National Bureau of Economic Research
20
IGI Global
19
Shaker Verlag
10
Springer-Verlag GmbH
10
Books on Demand GmbH <Norderstedt>
9
OECD / Environment Directorate
9
Thüringen / Landesregierung
9
Hochschule <Wismar> / Fachbereich Wirtschaft
8
World Bank
8
Carl Hanser Verlag
7
Gesellschaft für Qualitätswissenschaft
7
Taylor and Francis.
7
American Society for Quality
6
European Association of Agricultural Economists
6
Forschungsgemeinschaft Qualitätssicherung
6
Fördergesellschaft Marketing an der Universität Augsburg
6
Gesellschaft für Management und Technologie <München>
6
Verlag Dr. Kovač
6
Bundesinstitut für Berufsbildung
5
European Centre for the Development of Vocational Training
5
Fraunhofer IRB-Verlag
5
Institut der Wirtschaftsprüfer in Deutschland
5
International Monetary Fund
5
Organisation for Economic Co-operation and Development
5
RWTH Aachen
5
Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft
5
Deutsche Quality-Circle-Gesellschaft
4
Europäische Kommission
4
Europäische Kommission / Generaldirektion Unternehmen
4
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
4
Fraunhofer-Institut für Produktionstechnologie IPT
4
Industrie- und Handelskammer <Bochum>
4
Institut Arbeit und Technik
4
Institut für Angewandte Arbeitswissenschaft
4
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
488
The TQM journal : the international review of organizational improvement
418
International journal of quality & reliability management
404
International journal of production research
357
Total quality management & business excellence
251
International journal of production economics
200
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
SpringerLink / Bücher
106
European journal of operational research : EJOR
93
International journal of services and operations management
90
International journal of quality and service sciences
84
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
International journal of process management and benchmarking : IJPMB
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Health care management review : HCM review
55
Amfiteatru economic : an economic and business research periodical
54
Journal of industrial engineering and management : JIEM
53
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
36
International journal of services and operations management : IJSOM
36
Springer eBook Collection
36
Gabler Edition Wissenschaft
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
32
European research studies
32
International journal of hospitality management
31
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Source
All
ECONIS (ZBW)
14,995
USB Cologne (EcoSocSci)
1,713
USB Cologne (business full texts)
84
EconStor
64
OLC EcoSci
29
RePEc
21
BASE
7
ArchiDok
2
Other ZBW resources
2
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1
The hybrid
airline
model : generating
quality
for passengers
Avram, Bogdan
- In:
Expert journal of business and management
5
(
2017
)
2
,
pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Saved in:
2
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic
airline
industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
3
A cross cultural investigation of
airlines
service
quality
throgh integration of Servqual and the Kano model
Basfirinci, Cigdem
;
Mitra, Amitava
- In:
Journal of air transport management
42
(
2015
),
pp. 239-248
Persistent link: https://www.econbiz.de/10010482001
Saved in:
4
Airline
quality
assessment towards strategic tourism management improvements
Albuquerque, André Philippi Gonzaga de
;
Melo, Fagner …
- In:
Tourism review
77
(
2022
)
2
,
pp. 570-591
Persistent link: https://www.econbiz.de/10012939756
Saved in:
5
Mind, service
quality
, relationship with
airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
6
Customer satisfaction and different evaluation of it by companies
Suchánek, Petr
;
Králová, Maria
- In:
Economic research
31
(
2018
)
1,2
,
pp. 1330-1350
Persistent link: https://www.econbiz.de/10012391483
Saved in:
7
Improving service
quality
through managing customer contact : case of
airlines
Hwang, Su-Young
;
Choung, Eun-Mi
;
Boo, Je-Man
;
Kim, …
- In:
International journal of productivity and quality …
15
(
2015
)
2
,
pp. 203-214
Persistent link: https://www.econbiz.de/10011376522
Saved in:
8
A critical evaluation of US
airlines
’ service
quality
performance : lower costs vs satisfied customers
Yayla-Kullu, Hesna Muge
;
Tansitpong, Praowpang
- In:
Journal of management and strategy : JMS
4
(
2013
)
4
,
pp. 1-11
Persistent link: https://www.econbiz.de/10010227126
Saved in:
9
Corporate governance
quality
and non-financial KPI disclosure comparability : UK evidence
Bini, Laura
;
Giunta, Francesco
;
Miccini, Rebecca
; …
- In:
Journal of management & governance
27
(
2023
)
1
,
pp. 43-74
Persistent link: https://www.econbiz.de/10014259007
Saved in:
10
Quality
certification, performance and size in hotel chains
Pereira-Moliner, Jorge
;
Tarí, Juan José
- In:
Tourism economics : the business and finance of tourism …
21
(
2015
)
2
,
pp. 307-324
Persistent link: https://www.econbiz.de/10011296990
Saved in:
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