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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Spieltheorie
45,198
Game theory
42,851
Internet
21,753
Service quality
21,530
Dienstleistungsqualität
20,779
Theorie
15,413
Theory
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6,682
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game theory
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2,535
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2,528
Financial audit
2,528
Welt
2,410
World
2,353
Asymmetrische Information
2,106
Asymmetric information
2,063
Online-Handel
2,004
Online retailing
2,000
Nichtkooperatives Spiel
1,915
Kooperatives Spiel
1,880
Noncooperative game
1,871
Cooperative game
1,850
Krankenhaus
1,844
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Bruhn, Manfred
34
Shahin, Arash
16
Prybutok, Victor R.
12
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Dwivedi, Yogesh Kumar
6
Medeiros, Denise Dumke de
6
Rust, Roland T.
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Gupta, Ajay
5
He, Zhen
5
Johnson, Dana M.
5
Kaynak, Hale
5
Melo, Fagner José Coutinho de melo
5
Sachdeva, Anish
5
Singh, Rajesh K.
5
Stauss, Bernd
5
Tarí, Juan José
5
Vrat, Prem
5
Witell, Lars
5
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4
Amorim, Marlene
4
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4
Awasthi, Anjali
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IT Service Management Forum Deutschland
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Nomos Verlagsgesellschaft
2
Springer Fachmedien Wiesbaden
2
Springer-Verlag GmbH
2
World Bank
2
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Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
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Akademie für Politische Bildung <Tutzing>
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Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
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Arbeitsgemeinschaft der Spezialbibliotheken
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Aspen Systems Corporation
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Berufliche Fortbildungszentren der Bayerischen Wirtschaft
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Brandenburgische Technische Universität Cottbus-Senftenberg
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Bundesinstitut für Berufsbildung
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Center for Service Excellence
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Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
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Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
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Deutsche Hochschule für Verwaltungswissenschaften Speyer
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Erasmus Research Institute of Management
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Erich-Schmidt-Verlag <Berlin>
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European Business School <Oestrich-Winkel>
1
European Research Center for Information Systems <Münster, Westfalen>
1
European Society for Opinion and Marketing Research
1
Evangelische Akademie Tutzing
1
Excellence in Services International Conference <26., 2023, Paisley>
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
International journal of productivity and quality management : IJPQM
67
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
58
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of production research
31
International journal of quality and service sciences
31
International journal of services and operations management
31
International journal of production economics
24
Auditing : a journal of practice & theory
22
European journal of operational research : EJOR
22
Beiträge zur Hochschulpolitik
20
International journal of hospitality management
19
Journal of health organization and management
19
Benchmarking : an international journal ; BIJ
18
Journal of retailing and consumer services
18
Health care management review : HCM review
17
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
Service business
12
The service industries journal
12
International journal of services, economics and management
11
The accounting review : a publication of the American Accounting Association
11
International journal of services and standards
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
SpringerLink / Bücher
10
Benchmarking : an international journal
9
Business process management journal
9
Gabler Edition Wissenschaft
9
International journal of services and operations management : IJSOM
9
Journal of hospitality marketing & management
9
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ECONIS (ZBW)
2,623
EconStor
6
OLC EcoSci
4
USB Cologne (business full texts)
2
USB Cologne (EcoSocSci)
2
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1
Manufacturer-provided services vs. retailer-provided services : effect on product quality, channel profits and consumer welfare
Kolay, Sreya
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
2
,
pp. 124-154
Persistent link: https://www.econbiz.de/10011337512
Saved in:
2
Myopic vs. far-sighted behaviours in a revenue-sharing supply chain with reference quality effects
Liu, Guowei
;
Sethi, Suresh P.
;
Zhang, Jianxiong
- In:
International journal of production research
54
(
2016
)
5/6
,
pp. 1334-1357
Persistent link: https://www.econbiz.de/10011495129
Saved in:
3
Impact of a "buy-online-and-pickup-in-store" channel on price and quality decisions in a supply vhain
Lin, Xiaogang
;
Zhou, Yong-Wu
;
Hou, Rui
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 922-935
Persistent link: https://www.econbiz.de/10012591542
Saved in:
4
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
Saved in:
5
Effects of online reviews and competition on quality and pricing strategies
Zhao, Cui
;
Wang, Xiaojun
;
Xiao, Yongbo
;
Sheng, Jie
- In:
Production and operations management : the flagship …
31
(
2022
)
10
,
pp. 3840-3858
Persistent link: https://www.econbiz.de/10013419408
Saved in:
6
Manufacturer's quality improvement and retailer's In-store service in the presence of customer returns
Guo, Xiongfei
;
Chen, Jing
- In:
Transportation research / E : an international journal
177
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014419329
Saved in:
7
Internet
-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
Saved in:
8
IT-enabled inter-firm governance model to manage service quality level through customers' feedback
Song, Jae H.
;
Sohn, Changsoo
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 122-137
Persistent link: https://www.econbiz.de/10011586443
Saved in:
9
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
10
Internet
-Überlast, Netzneutralität und Service-Qualität
Kruse, Jörn
- In:
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
88
(
2008
)
3
,
pp. 188-194
Persistent link: https://www.econbiz.de/10003656523
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