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~subject:"Quality management"
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E-tailing quality index
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Year of publication
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To:
Subject
All
Quality management
Marketing
29,163
Electronic Commerce
23,510
E-commerce
20,837
Service quality
20,641
Dienstleistungsqualität
20,625
Einzelhandel
17,619
Konsumentenverhalten
15,986
Consumer behaviour
15,933
Retail trade
14,716
Theorie
12,911
Theory
12,696
Online-Handel
11,019
Online retailing
10,960
Produktqualität
10,685
Product quality
10,596
Deutschland
7,675
Beziehungsmarketing
7,428
Relationship marketing
7,411
Customer satisfaction
7,308
Kundenzufriedenheit
7,286
USA
6,603
Germany
6,360
United States
6,298
Index
6,039
Internet
5,967
Index number
5,646
Marketingmanagement
4,402
Marketing management
4,154
Welt
3,925
World
3,862
Qualitätsmanagement
3,769
Online-Marketing
3,679
Internet marketing
3,632
Indexberechnung
3,219
Index construction
3,159
Social Web
3,152
Social web
3,148
marketing
2,537
Lieferantenmanagement
2,507
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Online availability
All
Undetermined
1,357
Free
627
Type of publication
All
Article
2,652
Book / Working Paper
967
Journal
8
Type of publication (narrower categories)
All
Article in journal
2,411
Aufsatz in Zeitschrift
2,411
Aufsatz im Buch
227
Book section
227
Graue Literatur
206
Non-commercial literature
206
Hochschulschrift
144
Thesis
123
Arbeitspapier
114
Working Paper
114
Collection of articles of several authors
80
Sammelwerk
80
Conference paper
46
Konferenzbeitrag
46
Bibliografie enthalten
43
Bibliography included
43
Konferenzschrift
39
Case study
35
Fallstudie
35
Aufsatzsammlung
31
Conference proceedings
31
Amtsdruckschrift
24
Government document
24
Handbook
12
Handbuch
12
Lehrbuch
12
Textbook
10
Mehrbändiges Werk
6
Multi-volume publication
6
Bibliografie
4
Nachschlagewerk
4
Reference book
4
Glossar enthalten
3
Glossary included
3
Advisory report
2
Elektronischer Datenträger
2
Forschungsbericht
2
Gutachten
2
Reprint
2
Statistics
2
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less ...
Language
All
English
3,206
German
412
Italian
5
Russian
5
Polish
4
French
2
Spanish
2
Czech
1
Hungarian
1
Undetermined
1
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Author
All
Bruhn, Manfred
32
Shahin, Arash
17
Antony, Jiju
14
Prybutok, Victor R.
13
Talib, Faisal
13
Rahman, Zillur
12
Schreier, Gerhard
11
Cudney, Elizabeth A.
10
McFadden, Kathleen L.
10
Chen, Kuen-Suan
8
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Tarí, Juan José
8
Witell, Lars
8
Dahlgaard, Jens Jörn
7
He, Zhen
7
Pecht, Michael
7
Stauss, Bernd
7
Chang, Tsang-Chuan
6
Chen, Jing
6
Dwivedi, Yogesh Kumar
6
He, Yihai
6
Medeiros, Denise Dumke de
6
Parast, Mahour Mellat
6
Prybutok, Victor
6
Rust, Roland T.
6
Siciliani, Luigi
6
Abowd, John M.
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Cheng, Ching-Chan
5
De Giovanni, Pietro
5
Franceschini, Fiorenzo
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
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less ...
Institution
All
Hochschulrektorenkonferenz
18
IGI Global
11
National Bureau of Economic Research
7
OECD
7
Springer Fachmedien Wiesbaden
6
Taylor and Francis.
3
Thüringen / Landesregierung
3
UNIDO
3
European Organization for Quality Control
2
Fördergesellschaft Marketing an der Universität Augsburg
2
Hongkong / Securities and Futures Commission
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
American Society for Quality
1
American Society for Quality Control
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesforschungsanstalt für Landwirtschaft
1
Bundesinstitut für Berufsbildung
1
Christian-Albrechts-Universität zu Kiel / Institut für Agrarökonomie
1
Cornell University / Department of Agricultural Economics
1
Defense Advanced Research Projects Agency
1
Deutsch-Französische Unternehmertage <1, 1996, Rudolstadt>
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutsche Verkehrswissenschaftliche Gesellschaft
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Economist Intelligence Unit <London>
1
Edward Elgar Publishing
1
Elea SpA <Mailand>
1
Erasmus Research Institute of Management
1
Ernährungsgipfel <4, 2001, Bochum>
1
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
118
The TQM journal : the international review of organizational improvement
90
International journal of quality & reliability management
87
International journal of productivity and quality management : IJPQM
85
International journal of production research
84
International journal of production economics
67
Quality management journal : QMJ
55
Total quality management & business excellence
54
European journal of operational research : EJOR
39
International journal of quality and service sciences
34
International journal of services and operations management
31
Beiträge zur Hochschulpolitik
22
Auditing : a journal of practice & theory
21
Benchmarking : an international journal ; BIJ
20
Amfiteatru economic : an economic and business research periodical
19
International journal of hospitality management
19
European research studies
18
Journal of health organization and management
18
Journal of retailing and consumer services
18
Cogent business & management
17
Health care management review : HCM review
17
International journal of six sigma and competitive advantage : IJSSCA
17
Journal of air transport management
15
Managing service quality : MSQ ; an international journal
15
Production and operations management : an international journal of the Production and Operations Management Society
15
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
Journal of business research : JBR
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
International journal of quality and innovation
12
Product reliability, maintainability, and supportability handbook
12
Service business
12
The service industries journal
12
Transportation research / E : an international journal
12
International journal of services and standards
11
International journal of services, economics and management
11
Manufacturing & service operations management : M & SOM
11
The accounting review : a publication of the American Accounting Association
11
Gabler Edition Wissenschaft
10
International journal of business excellence
10
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Source
All
ECONIS (ZBW)
3,625
BASE
1
RePEc
1
Showing
1
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10
of
3,627
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date (newest first)
date (oldest first)
1
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
2
Influence of retailers' website system quality factors on online shopping in South Africa
Hung-Joubert, Yu-Ting
;
Erdis, Cindy
- In:
African journal of science, technology, innovation and …
11
(
2019
)
2
,
pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
Saved in:
3
Managing quality and customer trust in the e-
retailing
servicescape
Bateman, Patrick J.
;
Ulusoy, Emre
;
Keillor, Bruce D.
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 232-257
Persistent link: https://www.econbiz.de/10011849094
Saved in:
4
Online service quality : content and process of analysis
Piercy, Niall
- In:
Journal of marketing management : MM
30
(
2014
)
7/8
,
pp. 747-785
Persistent link: https://www.econbiz.de/10010375796
Saved in:
5
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
6
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
7
Ranking of critical success factors for online
retailing
by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
8
A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping
Sun, Hongyi
;
Ni, Wenbin
;
Wang, Zhiqiang
- In:
Information technology and management
17
(
2016
)
2
,
pp. 165-177
Persistent link: https://www.econbiz.de/10011497718
Saved in:
9
A quality evaluation model for the design quality of online shopping websites
Cebi, Selcuk
- In:
Electronic commerce research and applications
12
(
2013
)
2
,
pp. 124-135
Persistent link: https://www.econbiz.de/10010504882
Saved in:
10
A comparison of quality satisfaction between transactional and relational customers in e-commerce
Yen, Yung-shen
- In:
The TQM journal : the international review of …
26
(
2014
)
6
,
pp. 577-593
Persistent link: https://www.econbiz.de/10010426601
Saved in:
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