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~subject:"Quality management"
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Quality management
Consumer behaviour
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Lieferkette
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Social web
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Online-Marketing
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Dienstleistungsqualität
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Qualitätsmanagement
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Relationship marketing
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Prashar, Anupama
11
Dwivedi, Yogesh Kumar
6
Akter, Shahriar
2
Hossain, Tasnim M. Taufique
2
Sunder M., Vijaya
2
Antony, Jiju
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Gupta, Anchal
1
Gupta, Parul
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Hossain, Mohammad Alamgir
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Ifie, Kemefasu
1
Jevanesan, Thivya
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Kattiyapornpong, Uraiporn
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Kumar, Uma
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Mathiyazhagan, Maathai K.
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Mavridou, Vasileia
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Naseem, Sarah Binte
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Rodgers, Bryan
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Shareef, Mahmud Akhter
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Simintiras, Antonis C.
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Singh, Rajesh K.
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International journal of quality & reliability management
2
Journal of retailing and consumer services
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Vision : the journal of business perspective
2
IEEE transactions on engineering management : EM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of Indian culture and business management
1
International journal of production research
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management
1
The TQM journal : the international review of organizational improvement
1
The international journal of logistics management
1
The international journal of productivity and performance management : IJPPM
1
Total quality management & business excellence
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ECONIS (ZBW)
18
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1
Developing and validating a hierarchical model of service quality of retail banks
Hossain, Mohammad Alamgir
;
Dwivedi, Yogesh Kumar
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 534-549
Persistent link: https://www.econbiz.de/10011305708
Saved in:
2
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh Kumar
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
3
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn, …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
Saved in:
4
Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
; …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
5
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu
;
Simintiras, Antonis C.
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Saved in:
6
Exploring relationships between service quality dimensions and customers satisfaction : empirical study in context to Indian logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Mathiyazhagan, Maathai K.
- In:
The international journal of logistics management
34
(
2023
)
6
,
pp. 1858-1889
Persistent link: https://www.econbiz.de/10014484452
Saved in:
7
Case analysis II: Mohalla Clinic : a case on healthcare service operations and quality
Gupta, Parul
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 556-559
Persistent link: https://www.econbiz.de/10014365977
Saved in:
8
Adoption of Six Sigma DMAIC to reduce cost of poor quality
Prashar, Anupama
- In:
The international journal of productivity and …
63
(
2014
)
1
,
pp. 103-126
Persistent link: https://www.econbiz.de/10010255526
Saved in:
9
Six Sigma adoption in public utilities : a case study
Prashar, Anupama
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 479-506
Persistent link: https://www.econbiz.de/10011579819
Saved in:
10
TQM as business strategy : a meta-analysis review
Prashar, Anupama
- In:
International journal of productivity and quality …
23
(
2018
)
1
,
pp. 74-89
Persistent link: https://www.econbiz.de/10011861042
Saved in:
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