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~subject:"Relationship marketing"
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Relationship marketing
Bank
64,878
Beziehungsmarketing
25,298
Türkei
20,822
Turkey
16,394
Consumer behaviour
15,734
Konsumentenverhalten
15,542
Customer satisfaction
15,284
Kundenzufriedenheit
13,699
Deutschland
9,740
Theorie
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Theory
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Service quality
8,027
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7,706
USA
7,276
Germany
6,959
United States
6,457
Kreditgeschäft
5,521
Bank lending
5,335
Corporate reputation
4,959
Firmenimage
4,876
Bankenregulierung
4,813
Bank regulation
4,802
EU-Staaten
4,613
EU countries
4,530
Finanzsektor
4,442
Welt
4,442
Brand management
4,421
Markenführung
4,408
World
4,407
Financial sector
4,400
Finanzkrise
4,357
Financial crisis
4,278
Indien
4,113
Werbung
3,937
India
3,907
Advertising
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Online-Marketing
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Bruhn, Manfred
112
Homburg, Christian
108
Kumar, V.
79
Huber, Frank
55
Verhoef, Peter C.
55
Han, Heesup
54
Hollebeek, Linda D.
51
Herrmann, Andreas
49
Bauer, Hans H.
46
Piller, Frank T.
46
Stauss, Bernd
44
Krafft, Manfred
43
Palmatier, Robert W.
40
Mattila, Anna S.
38
Gil Saura, Irene
37
Grönroos, Christian
36
Stock-Homburg, Ruth
34
Svensson, Göran
34
Hippner, Hajo
33
Smith, Alan D.
33
Thaichon, Park
33
Van den Poel, Dirk
32
Wiedmann, Klaus-Peter
32
Wilde, Klaus D.
32
Mittal, Vikas
31
Prentice, Catherine
31
Eggert, Andreas
30
Neslin, Scott A.
30
Reichwald, Ralf
30
Sheth, Jagdish N.
30
Loureiro, Sandra Maria Correia
29
Reinartz, Werner J.
29
Töpfer, Armin
29
Evanschitzky, Heiner
28
Georgi, Dominik
28
Grewal, Dhruv
28
Matzler, Kurt
28
Kleinaltenkamp, Michael
27
Walsh, Gianfranco
27
Aksoy, Lerzan
26
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Springer Fachmedien Wiesbaden
60
IGI Global
17
American Marketing Association
10
National Bureau of Economic Research
10
Université Paris-Dauphine (Paris IX)
10
Books on Demand GmbH <Norderstedt>
8
Verlag Dr. Kovač
7
Fördergesellschaft Marketing an der Universität Augsburg
6
Harvard Graduate School of Business Administration
6
Haufe-Lexware GmbH & Co. KG
6
Universität St. Gallen
6
AMACOM
5
Information Resources Management Association
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Springer-Verlag GmbH
5
Universität Mannheim
5
Verlag Franz Vahlen
5
Edward Elgar Publishing
4
Erich-Schmidt-Verlag <Berlin>
4
Fachhochschule Reutlingen / European School of Business
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
Technische Universität Dresden
4
Wiley-VCH
4
Erasmus Research Institute of Management
3
Eric Cuvillier <Firma>
3
Friedrich-Schiller-Universität Jena
3
Institut für Marktorientierte Unternehmensführung Mannheim
3
Logos Verlag Berlin
3
Nomos Verlagsgesellschaft
3
RWTH Aachen
3
Shaker Verlag
3
Svenska Handelshögskolan <Helsinki>
3
Thüringen / Landesregierung
3
USA / General Accounting Office
3
Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
3
W. Kohlhammer GmbH
3
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
3
Arbeitsmarktservice Österreich
2
Bundesverband des Deutschen Textil-Einzelhandels
2
Bundesvereinigung Logistik
2
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Journal of business research : JBR
649
Journal of retailing and consumer services
583
Industrial marketing management : the international journal for industrial and high-tech firms
406
International journal of hospitality management
280
SpringerLink / Bücher
256
The journal of services marketing
225
The journal of business & industrial marketing
195
The service industries journal
187
Journal of the Academy of Marketing Science
172
Journal of strategic marketing
169
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Tourism management : research, policies, practice
111
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
European Journal of Marketing
106
Journal of service management
106
Journal of Business & Industrial Marketing
104
Journal of retailing
104
Cogent business & management
102
Gabler Edition Wissenschaft
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
100
Marketing intelligence & planning
99
European journal of marketing : EJM
95
Services marketing quarterly
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of Services Marketing
77
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
The international review of retail, distribution and consumer research
74
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
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ECONIS (ZBW)
25,137
Other ZBW resources
703
USB Cologne (EcoSocSci)
53
RePEc
38
BASE
32
EconStor
10
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1
The influence of service quality, corporate image, and customer satisfaction on customer loyalty in banking sector in Yogyakarta
Christanto, Yohanes Michael
;
Santoso, Singgih
-
2022
Persistent link: https://www.econbiz.de/10013445142
Saved in:
2
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
3
Corporate reputation and customer loyalty as the measures of competitive enterprise position : empirical analyses on the example of Polish banking sector
Szwajca, Danuta
- In:
Oeconomia Copernicana
7
(
2016
)
1
,
pp. 91-106
Persistent link: https://www.econbiz.de/10011499451
Saved in:
4
Customer Loyalty : The Effect of Service Quality, Corporate Image, Customer Relationship Marketing and Customer Satisfaction as Intervening Variable - An Empirical Analysis of
Bank
...
Karyose, Hellen
-
2019
customer satisfaction and customer loyalty. The population consisted of 180
bank
customers in Malang city. For the analysis of …
Persistent link: https://www.econbiz.de/10012891403
Saved in:
5
Impact of social media on corporate reputation of banks in India : a customers' perspective
Mehta, Reena
;
Gupta-Bhattacharya, Nupur
;
Talwar, Shalini
- In:
Bank parikrama : a journal of banking & finance : …
43
(
2018
)
1/4
,
pp. 16-40
Persistent link: https://www.econbiz.de/10012023846
Saved in:
6
The effects of service quality, image and trust on satisfaction and its impact on Syari’ah
Bank
customer loyalty in Palembang
Asiati, Diah Isnaini
;
Wibowo
;
Umar, Husein
;
Sitinjak, Tony
- In:
Business and Economic Research : BER
9
(
2019
)
1
,
pp. 295-316
Persistent link: https://www.econbiz.de/10012030418
Saved in:
7
Determining the relationship between organizational reputation and citizens' behavioral intentions (case:
Bank
Shahr customers)
Zarandi, Hossein Mohammadpour
;
Amirkabiri, Alireza
; …
- In:
Journal of urban economics and management : a quarterly …
5
(
2017
)
20
,
pp. 99-111
Persistent link: https://www.econbiz.de/10011774282
Saved in:
8
Corporate greed : its effect on customer satisfaction, corporate social responsibility and corporate reputation among
bank
customers
Caruana, Albert
;
Vella, Joseph
;
Konietzny, Jirka
; …
- In:
Journal of financial services marketing : JFSM
23
(
2018
)
3/4
,
pp. 226-233
Persistent link: https://www.econbiz.de/10011975366
Saved in:
9
A multi-country study of
bank
reputation among customers in Africa : key antecedents and consequences
Osakwe, Christian Nedu
;
Ruiz, Belén
;
Amegbe, Hayford
; …
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389993
Saved in:
10
Bank
's service failures and
bank
customers' switching behavior : does
bank
reputation matter?
Zhao, Cong
;
Noman, Abu Hanifa Md.
;
Hassan, M. Kabir
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 550-571
Persistent link: https://www.econbiz.de/10014267105
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