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~subject:"Relationship marketing"
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Relationship marketing
Vertrauen
16,820
Confidence
16,076
Financial services
12,514
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12,303
Versicherung
9,110
Insurance
9,054
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4,735
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trust
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2,642
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2,476
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2,096
Beziehungsmarketing
1,870
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1,778
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1,664
India
1,452
Indien
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Regulierung
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China
1,355
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19
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10
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8
Han, Heesup
8
Mysen, Tore
8
Herrmann, Andreas
7
Heffernan, Troy
6
Maas, Peter
6
Paulssen, Marcel
6
Wiedmann, Klaus-Peter
6
Abosag, Ibrahim
5
Bang, Nguyen
5
Fatima, Johra Kayeser
5
Lombart, Cindy
5
Mostert, Pierre
5
Narteh, Bedman
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Rajaobelina, Lova
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Rather, Raouf Ahmad
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Roberts-Lombard, Mornay
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Aurier, Philippe
4
Balaji, M. S.
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Bilgihan, Anil
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Bui Thanh Khoa
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Bayern / Staatsministerium für Wirtschaft, Verkehr und Technologie
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Deutsch-Niederländisch-Österreichischer Unternehmerinnentag Neue Märkte und Qualitätsoffensive <1996, Gotha>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
FinanzBuch Verlag
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Institut für Finanz- und Aktuarwissenschaften <Ulm>
1
Leibniz-Fachhochschule
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Rostocker Bankenkolloquium <2002, Rostock>
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Thüringen / Landesregierung
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Universität Rostock / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, Bankbetriebslehre und Finanzwirtschaft
1
Universität St. Gallen / Institut für Versicherungswirtschaft
1
Universität Ulm
1
Université Paris-Dauphine (Paris IX)
1
Uniwersytet Ekonomiczny w Katowicach
1
Verlag Franz Vahlen
1
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Journal of retailing and consumer services
69
Journal of business research : JBR
43
Industrial marketing management : the international journal for industrial and high-tech firms
31
International Journal of Bank Marketing
26
Journal of financial services marketing : JFSM
26
The service industries journal
26
The journal of services marketing
22
International journal of hospitality management
21
The journal of business & industrial marketing
21
The international journal of bank marketing : IJBM
20
Journal of strategic marketing
18
SpringerLink / Bücher
18
Asia Pacific journal of marketing and logistics
17
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
16
Gabler Edition Wissenschaft
15
European Journal of Marketing
14
International journal of electronic marketing and retailing : IJEMR
14
Journal of travel and tourism marketing
13
Cogent business & management
12
International journal of electronic customer relationship management : IJECRM
12
Journal of business-to-business marketing
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of hospitality marketing & management
11
Services marketing quarterly
11
Journal of Services Marketing
10
Journal of service management
10
European journal of marketing : EJM
9
International journal of retail & distribution management
9
Journal of financial services marketing
9
International journal of bank marketing
8
International journal of contemporary hospitality management
8
Journal of business ethics : JOBE
8
Journal of service research : JSR
8
Service business
8
International journal of business excellence : IJBEX
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
International journal of technology marketing : IJTMkt
7
Journal of Business & Industrial Marketing
7
Journal of global marketing
7
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ECONIS (ZBW)
1,865
Other ZBW resources
90
RePEc
4
BASE
2
EconStor
1
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1
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date (oldest first)
1
Trust
and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
2
Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of
trust
and trusting beliefs
Kabadayi, Sertan
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
3
,
pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
Saved in:
3
A framework for understanding the evolution of relationship quality and the customer relationship development process
Atorough, Peter
;
Salem, Heba
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
4
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011594161
Saved in:
4
Wissensrepräsentation in Customer Relationship Management-Anwendungssystemen und ökonomische Analysen
Volkert, Stefan
-
2006
Persistent link: https://www.econbiz.de/10013430011
Saved in:
5
Trust
in cross-cultural b2b financial service relationships : the role of shared values
Houjeir, Roudaina
;
Brennan, Ross
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
2
,
pp. 90-102
Persistent link: https://www.econbiz.de/10011537492
Saved in:
6
Understanding the loss of
trust
in large banks
Hurley, Robert F.
;
Gong, Xueping
;
Waqar, Adeela
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 348-366
Persistent link: https://www.econbiz.de/10010391511
Saved in:
7
Direct and indirect effects of perceived usefulness of loans on clients' intention to recommend financial service providers
Mbawuni, Joseph
;
Nimako, Simon Gyasi
- In:
International journal of financial services management …
8
(
2015/2016
)
4
,
pp. 333-349
Persistent link: https://www.econbiz.de/10011688223
Saved in:
8
Religiosity and customer
trust
in financial services marketing relationships
Alhazmi, Basem Masoud
- In:
Journal of financial services marketing : JFSM
24
(
2019
)
1/2
,
pp. 31-43
Persistent link: https://www.econbiz.de/10012060004
Saved in:
9
Banking goes digital : the main determinants of the clients' satisfaction and
trust
toward fintech-based services
Rhanoui, Salma
- In:
International journal of economics and financial issues …
12
(
2022
)
5
,
pp. 10-20
Persistent link: https://www.econbiz.de/10013433314
Saved in:
10
Trust
recovery tactics in financial services : the moderating role of service failure severity
Raza, Ali
;
Tsiotsou, Rodoula
;
Sarfraz, Muhammad
;
Ishaq, …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1611-1639
Persistent link: https://www.econbiz.de/10014470723
Saved in:
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