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~subject:"Relationship marketing"
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Relationship marketing
Wirtschaftsstruktur
8,579
Dienstleistung
3,691
Services
3,664
Economic structure
3,133
Deutschland
1,591
Dienstleistungssektor
1,016
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970
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631
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465
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440
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424
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354
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Sozialstruktur
331
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322
Wirtschaftsentwicklung
311
EU-Staaten
310
Arbeitsmarkt
308
EU countries
303
Frankreich
284
Polen
277
Italien
276
Welt
274
Beziehungsmarketing
272
World
272
Volkswirtschaft
265
Politik
261
UdSSR
260
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English
222
German
48
French
1
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1
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Gustafsson, Anders
5
Jaakkola, Elina
5
Edvardsson, Bo
4
McColl-Kennedy, Janet R.
4
Witell, Lars
4
Benoit, Sabine
3
Grönroos, Christian
3
Helkkula, Anu
3
Huang, Ming-Hui
3
Reichwald, Ralf
3
Vargo, Stephen L.
3
Walsh, Gianfranco
3
Aarikka-Stenroos, Leena
2
Aksoy, Lerzan
2
Ballantyne, David
2
Carbonell, Pilar
2
Corsten, Hans
2
Dev, Chekitan S.
2
Dunkel, Wolfgang
2
Furrer, Olivier
2
Gummerus, Johanna
2
Hahn, Kathrin
2
Handrich, Matthias
2
Heidenreich, Sven
2
Huang, Ming-hui
2
Huiskonen, Janne
2
Karppinen, Henri
2
Klaus, Philipp
2
Kleinaltenkamp, Michael
2
Koskull, Catharina von
2
Kristensson, Per
2
Kwan, Stephen K.
2
Liu, Canmian
2
Lusch, Robert F.
2
Maar, Daniel
2
Möller, Klaus
2
Ostrom, Amy L.
2
Parasuraman, A.
2
Pervan, Simon J.
2
Russell-Bennett, Rebekah
2
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Arbeiterwohlfahrt Bezirksverband Oberbayern
1
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
1
Universität St. Gallen
1
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The journal of services marketing
19
Journal of service management
14
Journal of service research : JSR
13
Journal of retailing and consumer services
7
Journal of service research
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of hospitality management
5
Journal of business research : JBR
5
Services marketing quarterly
5
The service industries journal
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of services and operations management
3
International journal of services, economics and management
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of service theory and practice
3
Konzepte für das Service Engineering : Modularisierung, Prozessgestaltung und Produktivitätsmanagement ; mit 10 Tabellen
3
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
European journal of marketing : EJM
2
Global mobile commerce : strategies, implementation, and case studies
2
International journal of business excellence
2
International journal of business innovation and research : IJBIR
2
International journal of project management : the journal of The International Project Management Association
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services and standards
2
Journal of air transport management
2
Journal of business economics : JBE
2
Journal of business market management : JBM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of the Academy of Marketing Science
2
Managing consumer services : factory or theater?
2
Managing service quality : MSQ ; an international journal
2
Research in economics and business : Central and Eastern Europe
2
Schriften zum Produktionsmanagement
2
Service business
2
SpringerLink / Bücher
2
The science of service systems
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
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ECONIS (ZBW)
272
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1
Consumer involvement and brand loyalty in services: evidence from the commercial airline industry in Taiwan
Chen, Lily Shui-lien
;
Wang, Michael Chih-hung
;
Cheng, …
- In:
International journal of services and standards
4
(
2008
)
4
,
pp. 437-452
Persistent link: https://www.econbiz.de/10003771399
Saved in:
2
Beziehungsmaßnahmen als Zusatzdienstleistung : eine empirische Betrachtung des Kundennutzens
Kuppelwieser, Volker
-
2006
Persistent link: https://www.econbiz.de/10003356818
Saved in:
3
Improving customer service and profitability through customer intervention in service relationships
Sharma, Arun
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
4
,
pp. 327-340
Persistent link: https://www.econbiz.de/10003807750
Saved in:
4
Understanding the role of the service counter-part in technology-mediated service co-production
Wünderlich, Nancy V.
;
Wangenheim, Florian v.
- In:
Proceedings / First International Symposium on Services …
,
(pp. 271-280)
.
2009
Persistent link: https://www.econbiz.de/10003862628
Saved in:
5
Vertrauensmanagement: Kontrolle ist gut, Vertrauen ist besser : ein Plädoyer für Vertrauensmanagement als zentrale Aufgabe integrierter Unternehmenskommunikation von Dienstleistung...
Allgäuer, Jörg E.
-
2009
-
Orig.-Ausg.
Persistent link: https://www.econbiz.de/10003823566
Saved in:
6
Governments and multi-channeling : channel positioning strategies for the future
Pieterson, Willem
- In:
ICTs, citizens and governance : after the hype!
,
(pp. 50-65)
.
2009
Persistent link: https://www.econbiz.de/10003852870
Saved in:
7
Customer involvement in new service development : an examination of antecedents and outcomes
Carbonell, Pilar
;
Rodríguez-Escudero, Ana I.
;
Pujari, …
- In:
The journal of product innovation management : an …
26
(
2009
)
5
,
pp. 536-550
Persistent link: https://www.econbiz.de/10003883623
Saved in:
8
Market-oriented airline service design
Schön, Cornelia
- In:
Operations research proceedings 2006 : selected papers …
,
(pp. 361-366)
.
2007
Persistent link: https://www.econbiz.de/10003471360
Saved in:
9
Service incompris! : Pour le retour du client
Guedj, Jean-Paul
-
2006
Persistent link: https://www.econbiz.de/10003374143
Saved in:
10
Building the service brand by creating and managing an emotional brand experience
Morrison, Sharon
;
Crane, Frederick G.
- In:
The journal of brand management : an international journal
14
(
2006/07
)
5
,
pp. 410-421
Persistent link: https://www.econbiz.de/10003476084
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