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IT and relationship learning in networks as drivers of green innovation and customer capital : evidence from the automobile sector
Leal-Millan, Antonio; Roldán, Jose Luis; … - In: Journal of knowledge management 20 (2016) 3, pp. 444-464
Persistent link: https://www.econbiz.de/10011524209
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Critical processes of knowledge management : an approach toward the creation of customer value
Cepeda-Carrion, Ignacio; Martelo-Landroguez, Silvia; … - In: European research on management and business economics 23 (2017) 1, pp. 1-7
Persistent link: https://www.econbiz.de/10011719354
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How entrepreneurial actions transform customer capital through time : exploring and exploiting knowledge in an open-mindedness context
Wensley, Anthony K. P.; Cegarra Navarro, Juan Gabriel; … - In: International journal of manpower 32 (2011) 1, pp. 132-150
Persistent link: https://www.econbiz.de/10009158734
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Organizational unlearning context fostering learning for customer capital through time: lessons from SMEs in the telecommunications industry
Wensley, Anthony K. P.; Leal-Millan, Antonio; … - 2010
Persistent link: https://www.econbiz.de/10010419244
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Generating customer value through the boosting of relationships and organisational innovativeness
Leal-Rodríguez, Antonio L. - In: Knowledge management research & practice : KMRP ; an … 18 (2020) 3, pp. 336-347
Persistent link: https://www.econbiz.de/10012287122
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The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny; Han, Heesup; Ariza-Montes, Antonio - In: Journal of retailing and consumer services 62 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012648895