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~subject:"Retail trade"
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Retail trade
Salespeople
2,423
Verkaufspersonal
2,395
Verkauf
893
Selling
881
Relationship marketing
580
Beziehungsmarketing
578
B-to-B-Marketing
262
Business-to-business marketing
262
Consumer behaviour
256
Konsumentenverhalten
256
USA
201
United States
199
Einzelhandel
187
Lieferantenmanagement
181
Supplier relationship management
181
Control systems
177
Job satisfaction
175
Arbeitsleistung
174
Arbeitszufriedenheit
174
Job performance
173
Customer satisfaction
172
Kundenzufriedenheit
172
Sales
172
Arbeitsverhalten
158
Work behaviour
158
Leistungsmotivation
147
Work motivation
145
Dienstleistungsqualität
143
Service quality
143
Theory
143
Theorie
142
Verkäufer
138
Deutschland
122
Emotion
122
Customer service
121
Kundenservice
120
Erfolgsfaktor
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Success factor
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English
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German
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Foster, Carley
4
Rippé, Cindy B.
4
Pantano, Eleonora
3
Park, Jungkun
3
Shtudiner, Ze'ev
3
Voss-Dahm, Dorothea
3
Weisfeld-Spolter, Suri
3
Agnihotri, Raj
2
Aithal, P. S.
2
Alavi, Sascha
2
Apiradee Wongkitrungrueng
2
Arndt, Aaron D.
2
Badrinarayanan, Vishag
2
Beatty, Sharon E.
2
Beitelspacher, Lauren Skinner
2
Bosch, Thorsten
2
Cron, William L.
2
Dubinsky, Alan J.
2
H. R., Ganesha
2
Haase, Knut
2
Habel, Johannes
2
Han, Bernard T.
2
Han, Jie Hui
2
Harris, Lynette
2
Hughes, Douglas E.
2
Ifie, Kemefasu
2
Kajalo, Sami
2
Keh, Hean Tat
2
Kim, Jae-eun
2
Laverie, Debra A.
2
Li, Xuan
2
Lindblom, Arto
2
Mengüç, Bülent
2
Mitronen, Lasse
2
Nakamori, Takafumi
2
Newell, Stephen J.
2
Pornpitakpan, Chanthika
2
Rapp, Adam
2
Ren, Run
2
Rutherford, Brian N.
2
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IGI Global
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Journal of retailing and consumer services
18
Journal of retailing
12
International journal of retail & distribution management
9
The international review of retail, distribution and consumer research
6
Journal of marketing theory and practice
5
The journal of personal selling & sales management : JPSSM
5
Journal of personal selling & sales management : JPSSM
4
Inventi impact: retailing & consumer services
3
Journal of business research : JBR
3
Journal of marketing management : MM
3
Journal of the Academy of Marketing Science
3
Psychology & marketing
3
Retail work
3
The journal of services marketing
3
Australasian marketing journal
2
Forschung aus der Hans-Böckler-Stiftung
2
Gabler Edition Wissenschaft
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing
2
Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel
2
Premier reference source
2
The journal of consumer marketing
2
The service industries journal
2
(Dis)honesty in management : manifestations and consequences
1
Advances in E-Business research (AEBR) book series
1
Advances in e-business research (AEBR) book series
1
Amfiteatru economic : an economic and business research periodical
1
Annals of operations research
1
Anspruchsgruppenorientierte Kommunikation : neue Ansätze zu Kunden-, Mitarbeiter- und Unternehmenskommunikation
1
Arbeit erforschen und gestalten : ein Querschnitt durch die Arbeitsforschung in der Sozialforschungsstelle Dortmund
1
Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
1
Asia Pacific journal of marketing and logistics
1
Asian journal of management cases
1
Asian journal of management cases : AJMC
1
Betriebswirtschaftliche Diskussionsbeiträge
1
Boston Univ. School of Law, Law and Economics Research Paper
1
Brands : interdisciplinary perspectives
1
Brick & mortar shopping in the 21st century
1
Bureau of Business Research, University of Texas, Business Guide
1
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ECONIS (ZBW)
181
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1
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181
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1
Selling with technology : understanding the resistance to mobile sales assistant use in retailing
Spreer, Philipp
;
Rauschnabel, Philipp A.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 240-263
Persistent link: https://www.econbiz.de/10011565542
Saved in:
2
The 30-second-sale : snap impressions of a retail sales person influence consumers decision making
Hari, Jürg
;
Stros, Michael
;
Marriott, John
- In:
Anspruchsgruppenorientierte Kommunikation : neue …
,
(pp. 53-66)
.
2008
Persistent link: https://www.econbiz.de/10003759626
Saved in:
3
Employee loyalty : an exploration of staff commitment levels towards retailing, the retailer and the store
Foster, Carley
;
Whysall, Paul
;
Harris, Lynette
- In:
The international review of retail, distribution and …
18
(
2008
)
4
,
pp. 423-435
Persistent link: https://www.econbiz.de/10003771921
Saved in:
4
Kundenberatung im persönlichen Verkauf : ein problemlösungsorientierter Ansatz für den stationären Einzelhandel
Stiller, Michael
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003335970
Saved in:
5
Blended Learning zur Verbesserung der Gesprächsführung im Verkauf : Einsatz und Evaluation beim Training von Verkaufsgesprächen im Einzelhandel/ Thorsten Bosch. Mit einem Geleitw....
Bosch, Thorsten
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003335978
Saved in:
6
Exploring the power of adaptive selling techniques on consumers' buying behaviour
Bauer, Hans H.
;
Martin, Isabel
- In:
European retail research
22
(
2008
),
pp. 51-68
Persistent link: https://www.econbiz.de/10003818163
Saved in:
7
Über die Stabilität sozialer Ungleichheit im Betrieb : Verkaufsarbeit im Einzelhandel
Voss-Dahm, Dorothea
-
2009
Persistent link: https://www.econbiz.de/10003823506
Saved in:
8
Customer behavioral legitimacy in retail returns episodes : effects on retail salesperson role conflict
O'Brien, Matthew
;
Hill, Donna J.
;
Autry, Chad W.
- In:
Journal of marketing theory and practice
17
(
2009
)
3
,
pp. 251-266
Persistent link: https://www.econbiz.de/10003867499
Saved in:
9
Customer orientation as a mediator of the influence of locus of control on job performance
Chang, Wan-jing April
;
Huang, Tung Chun
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 273-285
Persistent link: https://www.econbiz.de/10008904642
Saved in:
10
Fraudulent consumer returns: exploiting retailers' return policies
Harris, Lloyd C.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 730-747
Persistent link: https://www.econbiz.de/10003989123
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