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~subject:"Retail trade"
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Retail trade
Consumer behaviour
83,815
Konsumentenverhalten
81,365
Marketing
31,514
Customer satisfaction
15,559
Kundenzufriedenheit
13,976
Relationship marketing
13,764
Beziehungsmarketing
13,691
Theorie
13,678
Theory
13,478
Deutschland
10,164
Brand management
9,153
Markenführung
9,100
Germany
8,494
Service quality
8,402
Dienstleistungsqualität
8,168
USA
7,842
Markenimage
7,409
Brand image
7,316
Marketingmanagement
7,179
United States
7,101
Marketing management
6,636
Online-Handel
6,203
Online retailing
6,186
Online-Marketing
5,870
Social Web
5,787
Social web
5,781
Electronic Commerce
5,769
Internet marketing
5,758
Altersgruppe
5,352
Age group
5,155
Markenartikel
5,038
Einzelhandel
5,037
Brand
4,860
E-commerce
4,605
Werbung
4,508
Werbewirkung
4,092
Advertising
3,986
Advertising effects
3,976
Emotion
3,847
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Grewal, Dhruv
29
Gázquez-Abad, Juan Carlos
25
Pantano, Eleonora
23
Schramm-Klein, Hanna
23
Martínez-López, Francisco J.
20
Swoboda, Bernhard
20
Gil Saura, Irene
18
Das, Gopal
17
Zielke, Stephan
17
Gijsbrechts, Els
16
Roggeveen, Anne L.
15
Khare, Arpita
13
Rudolph, Thomas
13
Sands, Sean
13
Steinmann, Sascha
13
Rajagopal
12
Ailawadi, Kusum L.
11
Campo, Katia
11
Dennis, Charles
11
Diallo, Mbaye Fall
11
Nordfält, Jens
11
Richards, Timothy J.
11
Teller, Christoph
11
Willems, Kim
11
Brengman, Malaika
10
Carpenter, Jason M.
10
Chebat, Jean-Charles
10
Chintagunta, Pradeep K.
10
Geyskens, Inge
10
Morschett, Dirk
10
Noble, Stephanie M.
10
Schröder, Hendrik
10
Wagner, Gerhard
10
Ahlert, Dieter
9
Bang, Nguyen
9
Calvo-Porral, Cristina
9
Chen, Jing
9
Dekimpe, Marnik G.
9
Gielens, Katrijn
9
Heinemann, Gerrit
9
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Springer Fachmedien Wiesbaden
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National Bureau of Economic Research
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The Nielsen Company (Germany)
3
Books on Demand GmbH <Norderstedt>
2
Harvard Graduate School of Business Administration
2
Nordic Council of Ministers
2
A. C. Nielsen Company <Schaumburg, Ill.>
1
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Anglo-Japanese Economic Institute <London>
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
1
Betriebswirtschaftliche Beratungsstelle für den Einzelhandel <Köln>
1
Bremer Handelssymposium <1997, Bremen>
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Bundesverband Bürowirtschaft
1
Cadeaux, Jack, Marketing, Australian School of Business, UNSW
1
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Deutsche Bundesbank
1
Dgroup
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Econ Consult, Wirtschafts- und Sozialwissenschaftliche Beratungsgesellschaft <Köln>
1
Edward Elgar Publishing
1
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1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
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1
Graduate School of Business Administration
1
Great Britain / Commission on Industrial Relations
1
Handelshögskolan i Stockholm
1
Handelsverband Deutschland
1
Harvard University, Graduate School of Business Administration, Division of Research
1
IGI Global
1
IMM Graduate School
1
Institut for Graenseregionsforskning
1
Institut für Handelsforschung <Köln>
1
International Co-operative Alliance / Regional Office for Asia and the Pacific
1
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Published in...
All
Journal of retailing and consumer services
487
Journal of retailing
151
Journal of business research : JBR
126
International journal of retail & distribution management
125
The international review of retail, distribution and consumer research
120
International journal of retail and distribution management
68
SpringerLink / Bücher
38
International journal of electronic marketing and retailing : IJEMR
37
European journal of operational research : EJOR
36
Psychology & marketing
36
Management science : journal of the Institute for Operations Research and the Management Sciences
35
International Journal of Retail & Distribution Management
31
European journal of marketing : EJM
29
Journal of the Academy of Marketing Science
27
Marketing intelligence & planning
26
The journal of services marketing
24
International journal of consumer studies
23
Journal of marketing
23
International journal of production economics
21
International journal of Indian culture and business management
20
Asia Pacific journal of marketing and logistics
18
European retail research
18
Handelsforschung
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
18
The journal of consumer marketing
18
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
17
Journal of strategic marketing
17
Marketing : ZFP ; journal of research and management
17
Cogent business & management
16
Journal of fashion marketing and management
16
The service industries journal
16
Gabler Edition Wissenschaft
15
International journal of production research
15
Journal of marketing management : MM
15
Production and operations management : an international journal of the Production and Operations Management Society
15
Europäische Hochschulschriften / 5
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Technological forecasting & social change : an international journal
14
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Source
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ECONIS (ZBW)
4,726
Other ZBW resources
60
USB Cologne (EcoSocSci)
18
BASE
2
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1
Analyzing service failures when shopping for supplements online among college students
Uitz, Thomas O.
;
Jančíková, Eva
- In:
Management : journal of contemporary management issues
27
(
2022
)
1
,
pp. 17-30
Persistent link: https://www.econbiz.de/10013502509
Saved in:
2
Der Einfluss des Mitarbeiterverhaltens auf die
Kundenzufriedenheit
: eine wissenschaftliche Analyse empirischer Befunde
Hellmann, Janina
-
2016
Persistent link: https://www.econbiz.de/10013447089
Saved in:
3
Fraudulent consumer returns: exploiting retailers' return policies
Harris, Lloyd C.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 730-747
Persistent link: https://www.econbiz.de/10003989123
Saved in:
4
The impact of consumer returns on the multichannel sales strategies of manufacturers
Letizia, Paolo
;
Pourakbar, Morteza
;
Harrison, Terry P.
- In:
Production and operations management : the flagship …
27
(
2018
)
2
,
pp. 323-349
Persistent link: https://www.econbiz.de/10011970037
Saved in:
5
Das goldene Marktsegment : Produkt- und Ladengestaltung für den Seniorenmarkt
Meyer-Hentschel, Hanne
;
Meyer-Hentschel, Gundolf
-
1991
Persistent link: https://www.econbiz.de/10014004312
Saved in:
6
Receiving, recording, and responding to customer complaints : the effects of formalizing customer complaint handling policies in retail firms
Shooshtari, Nader H.
;
Stan, Simona
;
Clouse, Shawn F.
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 225-239
Persistent link: https://www.econbiz.de/10011940195
Saved in:
7
Kundenberatung im persönlichen Verkauf : Ein problemlösungsorientierter Ansatz für den stationären Einzelhandel
Stiller, Michael
-
2006
Persistent link: https://www.econbiz.de/10013515589
Saved in:
8
Kundenberatung im persönlichen Verkauf : ein problemlösungsorientierter Ansatz für den stationären Einzelhandel
Stiller, Michael
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003335970
Saved in:
9
The effect of justice in the history of loyalty : a study in failure recovery in the retail context
Lopes, Evandro Luiz
;
Silva, Marcos Antonio da
- In:
Journal of retailing and consumer services
24
(
2015
),
pp. 110-120
Persistent link: https://www.econbiz.de/10010528597
Saved in:
10
Take it back : the impact of dynamic consumer goals in return and exchange interactions
Droms, Courtney M.
- In:
Services marketing quarterly
34
(
2013
)
1
,
pp. 67-85
Persistent link: https://www.econbiz.de/10009726519
Saved in:
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