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Retail trade
Relationship marketing
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Kega
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Journal of retailing and consumer services
178
Journal of retailing
47
Journal of business research : JBR
46
The international review of retail, distribution and consumer research
46
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
13
Marketing intelligence & planning
13
Journal of the Academy of Marketing Science
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of business information systems : IJBIS
8
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
Services marketing quarterly
8
International journal of electronic commerce : IJEC
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
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Journal of internet commerce
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Journal of operations management
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Journal of service management
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Service business
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Technological forecasting & social change : an international journal
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The journal of consumer marketing
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The service industries journal
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Asia Pacific journal of marketing and logistics
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Handelsforschung
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business and emerging markets : IJBEM
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International journal of technology marketing : IJTMkt
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Journal of fashion marketing and management
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of marketing
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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ECONIS (ZBW)
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Antecedents of customer loyalty in the retailing sector : the impact of switching costs
Stan, Valentina
- In:
The journal of applied business research
31
(
2015
)
2
,
pp. 371-382
Persistent link: https://www.econbiz.de/10010526775
Saved in:
2
Die Pensionierung als Basis für Kundenbindungsaktivitäten im Einzelhandel : konzeptionelle Überlegungen
Dölling, Stefan
- In:
Handel in Theorie und Praxis : Festschrift zum 60. …
,
(pp. 301-333)
.
2013
Persistent link: https://www.econbiz.de/10009774625
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3
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
4
Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali
;
Bang, Nguyen
;
Mutum, Dilip S.
; …
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
Saved in:
5
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
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6
Customer dependence and customer loyalty in traditional and modern format stores
Mishra, Hari Govind
;
Sinha, P. K.
;
Koul, Surabhi
- In:
Journal of Indian business research
9
(
2017
)
1
,
pp. 59-78
Persistent link: https://www.econbiz.de/10011761490
Saved in:
7
Consumer loyalty programs and retail prices : evidence from gasoline markets
Rossi, Federico
;
Chintagunta, Pradeep K.
- In:
Marketing science
42
(
2023
)
4
,
pp. 794-818
Persistent link: https://www.econbiz.de/10014317643
Saved in:
8
Interrelationships among retail customer-based brand-equity dimensions : a study from Indonesia
Siringoringo, Hotniar
;
Katuuk, Neltje F.
- In:
International journal of business excellence : IJBEX
25
(
2021
)
1
,
pp. 56-74
Persistent link: https://www.econbiz.de/10012669046
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9
The effects of capacity on sales under alternative vertical contracts
Ioannou, Ioannis
;
Mortimer, Julie Holland
;
Mortimer, Richard
-
2009
Persistent link: https://www.econbiz.de/10003833597
Saved in:
10
The effects of capacity on sales under alternative vertical contracts
Ioannou, Ioannis
;
Mortimer, Julie Holland
;
Mortimer, Richard
-
2008
Persistent link: https://www.econbiz.de/10003793427
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