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~subject:"Retail trade"
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Investigating customer loyalty...
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Retail trade
Consumer behaviour
83,831
Konsumentenverhalten
81,383
Relationship marketing
26,428
Beziehungsmarketing
25,753
Customer satisfaction
15,560
Kundenzufriedenheit
13,974
Thailand
13,465
Theorie
12,685
Theory
12,499
Satisfaction
11,100
Zufriedenheit
9,882
Service quality
9,082
Dienstleistungsqualität
8,806
Deutschland
8,474
Brand management
8,376
Markenführung
8,326
Germany
7,907
Culture
7,616
Brand image
7,238
Markenimage
7,182
USA
7,092
United States
6,663
Kultur
6,593
Online-Handel
6,211
Online retailing
6,195
Social Web
6,118
Social web
6,115
Online-Marketing
5,383
Internet marketing
5,363
Electronic Commerce
4,861
Einzelhandel
4,798
E-commerce
4,696
Brand
4,561
Lebensqualität
4,549
Markenartikel
4,543
Quality of life
4,527
Marketingmanagement
4,081
Marketing management
4,063
Emotion
4,036
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Grewal, Dhruv
31
Gázquez-Abad, Juan Carlos
25
Pantano, Eleonora
23
Schramm-Klein, Hanna
21
Gil Saura, Irene
20
Martínez-López, Francisco J.
20
Swoboda, Bernhard
19
Das, Gopal
17
Gijsbrechts, Els
16
Zielke, Stephan
16
Khare, Arpita
15
Roggeveen, Anne L.
14
Sands, Sean
13
Steinmann, Sascha
13
Teller, Christoph
13
Rajagopal
12
Rudolph, Thomas
12
Ailawadi, Kusum L.
11
Bijmolt, Tammo H. A.
11
Campo, Katia
11
Dekimpe, Marnik G.
11
Diallo, Mbaye Fall
11
Nordfält, Jens
11
Richards, Timothy J.
11
Brengman, Malaika
10
Breugelmans, Els
10
Calvo-Porral, Cristina
10
Carpenter, Jason M.
10
Chebat, Jean-Charles
10
Chintagunta, Pradeep K.
10
Dennis, Charles
10
Geyskens, Inge
10
Noble, Stephanie M.
10
Verhoef, Peter C.
10
Wagner, Gerhard
10
Willems, Kim
10
Bang, Nguyen
9
Chen, Jing
9
Gielens, Katrijn
9
Ieva, Marco
9
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Springer Fachmedien Wiesbaden
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National Bureau of Economic Research
3
Stellenbosch University / Bureau for Economic Research
3
The Nielsen Company (Germany)
3
Books on Demand GmbH <Norderstedt>
2
Nordic Council of Ministers
2
A. C. Nielsen Company <Schaumburg, Ill.>
1
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Cape Town / Technical Management Services
1
Central Co-Operative Council
1
Deutsche Bundesbank
1
Econ Consult, Wirtschafts- und Sozialwissenschaftliche Beratungsgesellschaft <Köln>
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Friedrich-Schiller-Universität Jena
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
Gottlieb Duttweiler Institute
1
Graduate School of Business Administration
1
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1
Handelshögskolan i Stockholm
1
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1
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1
IGI Global
1
Institut for Graenseregionsforskning
1
Institut für Handelsforschung <Köln>
1
International Co-operative Alliance / Regional Office for Asia and the Pacific
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <4., 2017, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <5., 2018, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <6., 2019, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
KPMG Deutsche Treuhand-Gesellschaft Aktiengesellschaft Wirtschaftsprüfungsgesellschaft / Niederlassung Köln
1
Kanada / Statistics Canada
1
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All
Journal of retailing and consumer services
520
Journal of retailing
151
International journal of retail & distribution management
132
Journal of business research : JBR
132
The international review of retail, distribution and consumer research
122
International journal of retail and distribution management
70
International journal of electronic marketing and retailing : IJEMR
40
European journal of operational research : EJOR
36
Psychology & marketing
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
International Journal of Retail & Distribution Management
29
European journal of marketing : EJM
28
Journal of the Academy of Marketing Science
27
Marketing intelligence & planning
27
The journal of services marketing
26
International journal of consumer studies
23
International journal of production economics
23
SpringerLink / Bücher
22
Asia Pacific journal of marketing and logistics
21
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
21
Journal of marketing
21
Journal of strategic marketing
21
International journal of Indian culture and business management
20
European retail research
19
Cogent business & management
18
The journal of consumer marketing
18
Marketing : ZFP ; journal of research and management
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Production and operations management : an international journal of the Production and Operations Management Society
17
The service industries journal
17
International journal of production research
16
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
16
Journal of fashion marketing and management
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Omega : the international journal of management science
14
Technological forecasting & social change : an international journal
14
The journal of product & brand management
14
History of retailing and consumption
13
Journal of marketing research : JMR
13
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Source
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ECONIS (ZBW)
4,691
Other ZBW resources
54
USB Cologne (EcoSocSci)
3
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date (oldest first)
1
Non-targeted customers in individualistic versus collectivistic cultures
Bang, Nguyen
;
Chen, Junsong
;
Chen, Cheng-hao Steve
;
Yu, …
- In:
The service industries journal
34
(
2014
)
15
,
pp. 1199-1218
Persistent link: https://www.econbiz.de/10010492129
Saved in:
2
Loyalty
, quality and
satisfaction
in FMCG retail market does
loyalty
in retailing exist?
Nessim, Kattysamir
;
Thurn, Emmie
;
Gustafsson, David
; …
- In:
Inventi impact: retailing & consumer services
(
2015
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10011377364
Saved in:
3
Sources of retailer personality : private brand perceptions
Lombart, Cindy
;
Louis, Didier
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 117-125
Persistent link: https://www.econbiz.de/10011434111
Saved in:
4
Satisfaction
with service recovery : moderating effect of age in word-of-mouth
Moliner-Velázquez, Beatriz
;
Ruiz-Molina, María-Eugenia
; …
- In:
The journal of consumer marketing
32
(
2015
)
6
,
pp. 470-484
Persistent link: https://www.econbiz.de/10011485855
Saved in:
5
Examining retail customer experience and the moderation effect of
loyalty
programmes
Lin, Zhibin
;
Bennett, Dag
- In:
International journal of retail & distribution management
42
(
2014
)
10
,
pp. 929-947
Persistent link: https://www.econbiz.de/10010422006
Saved in:
6
Customer
satisfaction
and
loyalty
in the Kuwaiti retail services market : why are satisfied buyers not always loyal buyers?
Pleshko, Larry P.
;
Heiens, Richard A.
- In:
The international review of retail, distribution and …
25
(
2015
)
1
,
pp. 55-71
Persistent link: https://www.econbiz.de/10010502834
Saved in:
7
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
8
Understanding the role of service attributes in consumer small retailer relationships : findings from Pakistan
Arsalan Najmi
;
Ali, Syed Fahad
;
Ahmed, Waqar
; …
- In:
International journal of management practice : IJMP
14
(
2021
)
2
,
pp. 198-216
Persistent link: https://www.econbiz.de/10012515073
Saved in:
9
Satisfaction
, image, and
loyalty
can be enhanced with congruent olfactory treatments : the acid test of optician franchise stores in shopping centres and on the high street
Beerli, Asunción
;
Diaz-Meneses, Gonzalo
; …
- In:
Journal of strategic marketing
29
(
2021
)
3
,
pp. 264-280
Persistent link: https://www.econbiz.de/10012515824
Saved in:
10
Engaging the avatar : the effects of authenticity signals during chat-based service recoveries
Esmark Jones, Carol L.
;
Hancock, Tyler
;
Kazandjian, Brett
; …
- In:
Journal of business research : JBR
144
(
2022
),
pp. 703-716
Persistent link: https://www.econbiz.de/10013185032
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