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Do innovation and sustainability influence customer satisfaction in retail? : a question of gender
Marín, Antonio; Gil Saura, Irene; Ruiz-Molina, … - In: Economic research 35 (2022) 1,1, pp. 546-563
Persistent link: https://www.econbiz.de/10014380443
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Sustainability-oriented commerce innovation : how does it influence consumer satisfaction?
Gil Saura, Irene; Ruiz-Molina, Maria-Eugenia; Marín, … - In: International journal of retail and distribution management 51 (2023) 11, pp. 1477-1496
Persistent link: https://www.econbiz.de/10014484097
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Sustainability-oriented innovation in retailing
Gil Saura, Irene; Ruiz-Molina, Mª Eugenia; Berenguer … - In: Psychology & marketing 41 (2024) 2, pp. 240-253
Persistent link: https://www.econbiz.de/10014467490
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Relationship sustainability-store equity across segments of retail customers
Marín, Antonio; Gil Saura, Irene; Ruiz-Molina, … - In: International journal of retail and distribution management 51 (2023) 3, pp. 366-385
Persistent link: https://www.econbiz.de/10013552717
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Logistics service quality and technology investment in retailing
Gil Saura, Irene; Ruiz-Molina, María-Eugenia - In: European retail research 23 (2009) 1, pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
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Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene; Berenguer Contrí, Gloria; … - In: Journal of retailing and consumer services 16 (2009) 3, pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
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Emotional and altruistic values as drivers for a loyalty-based segementation in retailing : an approach to postrecession Spanish apparel consumers
Gallarza-Granizo, Martina G.; Gil Saura, Irene; … - In: Journal of relationship marketing : innovations & … 15 (2016) 3, pp. 200-217
Persistent link: https://www.econbiz.de/10011633633
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Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene; Ruiz Molina, Maria Eugenia; Servera … - In: The international review of retail, distribution and … 18 (2008) 5, pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
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Retail customer segmentation based on relational benefits
Gil Saura, Irene; Ruiz-Molina, Maria Eugenia - In: Journal of relationship marketing : innovations & … 8 (2009) 3, pp. 253-266
Persistent link: https://www.econbiz.de/10003891267
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Relational benefits and loyalty in retailing : an inter-sector comparison
Ruiz-Molina, Maria-Eugenia; Gil Saura, Irene; Berenguer … - In: International journal of retail & distribution management 37 (2009) 6/7, pp. 493-509
Persistent link: https://www.econbiz.de/10009521980