Narrow search
Showing 1 - 10 of 5,382
Cover Image
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Cover Image
Felling close from afar : the role of psychological distance in offsetting distrust in unfamiliar online retailers
Darke, Peter R.; Brady, Michael K.; Benedicktus, Ray L.; … - In: Journal of retailing 92 (2016) 3, pp. 287-299
Persistent link: https://www.econbiz.de/10011566698
Cover Image
An examination of trust assurances adopted by top internet retailers : unveiling some critical determinants
Karimov, Farhod P.; Brengman, Malaika - In: Electronic commerce research 14 (2014) 4, pp. 459-496
Persistent link: https://www.econbiz.de/10010482287
Cover Image
Relational benefits as predictors of relationship quality outcomes in online retailing
Maduku, Daniel K.; Mathaba, Ryan L. - In: Journal of electronic commerce in organizations : JECO 20 (2022) 1, pp. 1-34
Persistent link: https://www.econbiz.de/10014306932
Cover Image
Ethics of retailer and customer citizenship behaviour in e-commerce : the role of perceived reputation and identification
Ngo, Quang Van; Yang, Zhi - In: European journal of international management : EJIM 21 (2023) 1, pp. 165-183
Persistent link: https://www.econbiz.de/10014334812
Cover Image
The role of the brand in driving online loyalty for multichannel retailers
Frasquet Deltoro, Marta; Ruiz-Molina, María-Eugenia; … - In: The international review of retail, distribution and … 25 (2015) 5, pp. 490-502
Persistent link: https://www.econbiz.de/10011534118
Cover Image
Consumer trust toward retail websites : comparison between pure click and click-and-brick retailers
Toufaily, Elissar; Souiden, Nizar; Ladhari, Riadh - In: Journal of retailing and consumer services 20 (2013) 6, pp. 538-548
Persistent link: https://www.econbiz.de/10010128314
Cover Image
Effects of online retailer after delivery services on repurchase intention : an empirical analysis of customers' past experience and future confidence with the retailer
Javed, Muhammad Kashif; Wu, Min - In: Journal of retailing and consumer services 54 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012238377
Cover Image
The dark side of good reputation and loyalty in online retailing : when trust leads to retaliation through price unfairness
Riquelme, Isabel P.; Román, Sergio; Cuestas, Pedro J.; … - In: Journal of interactive marketing : a quarterly … 47 (2019), pp. 35-52
Persistent link: https://www.econbiz.de/10012060911
Cover Image
Factors affecting trust towards online retailers in India : an empirical study
Punyatoya, Plavini - In: International journal of business innovation and research 17 (2018) 3, pp. 342-360
Persistent link: https://www.econbiz.de/10011966978