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Navigating consumer preferences : an examination of organized retail satisfaction in a South Indian locale
Kumar, S.; Guru, G. Bala Deva; Sridharan, P. - In: South Asian journal of management : SAJM 31 (2024) 1, pp. 130-147
Persistent link: https://www.econbiz.de/10014634805
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Omnichannel retailing : does it empower consumers and influence patronage?
Mishra, Sita; Malhotra, Gunjan; Arora, Vibha; … - In: International journal of retail and distribution management 50 (2022) 2, pp. 229-250
Persistent link: https://www.econbiz.de/10013397937
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Assessing the mediating impact of satisfaction on the relationship between retail service quality and customer loyalty : a study of organised apparel multi-brand retail stores in I...
Bhatia, Mayank; Bhatt, Kedar - In: International journal of business and emerging markets … 15 (2023) 2, pp. 175-193
Persistent link: https://www.econbiz.de/10014306813
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Role of attributes in influencing customer satisfaction : a study with reference to jewellery stores in Chennai
Murthy, Kota Sreenivasa; Kumar, K. Sai - In: International journal of business competition and … 8 (2023) 3, pp. 132-146
Persistent link: https://www.econbiz.de/10015064260
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A study of the impact of corporate social responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)
Lombart, Cindy; Louis, Didier - In: Journal of retailing and consumer services 21 (2014) 4, pp. 630-642
Persistent link: https://www.econbiz.de/10010388515
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Running for pleasure or performance? How store attributes and hedonic product value influence consumer satisfaction
Ladeira, Wagner Junior; Nique, Walter Meucci; Pinto, … - In: The international review of retail, distribution and … 26 (2016) 5, pp. 502-520
Persistent link: https://www.econbiz.de/10011625177
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Investigating logistics service quality in omni-channel retailing
Murfield, Monique L. Ueltschy; Boone, Christopher A.; … - In: International journal of physical distribution & … 47 (2017) 4, pp. 263-296
Persistent link: https://www.econbiz.de/10011648200
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The impact of consumer local engagement on local store patronage and customer satisfaction
Skippari, Mika; Nyrhinen, Jussi; Karjaluoto, Heikki - In: The international review of retail, distribution and … 27 (2017) 5, pp. 485-501
Persistent link: https://www.econbiz.de/10011853922
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Consumer satisfaction in retail stores : theory and implications
Paul, Justin; Sankaranarayanan, Koloth G.; Mekoth, … - In: International journal of consumer studies 40 (2016) 6, pp. 635-642
Persistent link: https://www.econbiz.de/10011640290
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The relationship among image, satisfaction and loyalty : innovative factor of competitiveness for shopping centers
Abrudan, Ioana-Nicoleta; Plăiaş, Ioan; Dabija, Dan … - In: Amfiteatru economic : an economic and business research … 17 (2015) 39, pp. 536-552
Currently, most markets are characterized by high competition among shopping centers. Under these circumstances, the evolution in the competitiveness and performance of the centers is increasingly linked to the success in the innovation of current activities, which is aimed at improving their...
Persistent link: https://www.econbiz.de/10011820728