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Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs

Gandhi, Surjit Kumar; Sachdeva, Anish; Gupta, Ajay - In: International journal of logistics systems and … 35 (2020) 2, pp. 149-203

Persistent link: https://www.econbiz.de/10012177776

Service Quality Provided by Public Sector Banks to SME Customers : An Empirical Study in the Indian Context

Popli, G. S. - 2009

Banks to Small & Medium Enterprises which play a key role in India's economy. The major findings of the study have been that … of the respondents feel that the policies for SME Sector of other countries are far better from the policies of India; 5 …

Persistent link: https://www.econbiz.de/10013159313

The EBS management model : an effective measure of e-commerce satisfaction in SMEs in the service industry from a management perspective

Wu, Mingxuan; Gide, Ergun; Jewell, Rod - In: Electronic commerce research 14 (2014) 1, pp. 71-86

Persistent link: https://www.econbiz.de/10010362461

Satisfaction and pricing for accounting services to very small enterprises

Catenazzo, Giuseppe; Fragnière, Emmanuel; … - In: International journal of economics and accounting : IJEA 5 (2014) 2, pp. 145-164

Persistent link: https://www.econbiz.de/10010489268

The effect of product knowledge and service quality on customer satisfaction

Al Idrus, Salim; Abdussakir, Abdussakir; Djakfar, Muhammad - In: Journal of Asian finance, economics and business : JAFEB 8 (2021) 1, pp. 927-938

Persistent link: https://www.econbiz.de/10012692590

Impact of internal marketing on the customer perceptions in SMEs

Demir, Ahmet - In: International journal of services and operations … 42 (2022) 3, pp. 379-396

Persistent link: https://www.econbiz.de/10013367345

A study for establishing E-commerce Business Satisfaction model to measure e-commerce success in SMEs

Gide, E.; Wu, M. X. - In: International journal of electronic customer … 1 (2007/08) 3, pp. 307-325

Persistent link: https://www.econbiz.de/10003754373

E-commerce ethics and its impact on buyer repurchase intentions and loyalty : an empirical study of small and medium Egyptian businesses

Agag, Gomaa - In: Journal of business ethics : JOBE 154 (2019) 2, pp. 389-410

Persistent link: https://www.econbiz.de/10011989006

Online trade of coir mats : perspectives of SME coir traders from Kerala

Dinesh, K. G. Sofi; Sayi, Keerthy S. - In: International journal of public sector performance … 9 (2022) 1/2, pp. 106-119

Persistent link: https://www.econbiz.de/10012800690

E-Commerce adoption and its impact on the performance of women-led MSMEs in Metro Manila : an ex-ante study for RCEP

Bacasmas, Jill Angeli V.; Carlos, Jean Clarisse T.; … - 2022

This ex-ante study analyzes the impacts of e-commerce adoption on the performance of women-led MSMEs in Metro Manila, their awareness and perceptions of government efforts towards internationalization, and their readiness to engage in cross-border e-commerce through the Regional Comprehensive...

Persistent link: https://www.econbiz.de/10012885380

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