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Corporate social responsibility and satisfaction in service industries : a systematic review and integrative framework

Mohammadi, Elaheh; Vagnani, Gianluca; Maleki, Hossein - In: Society and business review 18 (2023) 2, pp. 363-397

Persistent link: https://www.econbiz.de/10014334084

Service quality perception and satisfaction in a New Zealand festivalscape : buying behavior effects

Bruwer, Johan - In: Tourism analysis : an interdisciplinary tourism & … 18 (2013) 1, pp. 61-77

Persistent link: https://www.econbiz.de/10009751088

How emotional response mediates servicescape impact on post consumption outcomes : an application to opera events

Tubillejas-Andrés, Berta; Cervera-Taulet, Amparo; … - In: Tourism management perspectives : TMP 34 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012238248

Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions

Sukhu, Anupama; Choi, Hyeyoon; Bujisic, Milos; … - In: International journal of hospitality management 77 (2019), pp. 51-63

Persistent link: https://www.econbiz.de/10011988431

The influence of eventscape on emotions, satisfaction and loyalty : the case of re-enactment events

Carneiro, Maria João; Eusébio, Celeste; Caldeira, Ana; … - In: International journal of hospitality management 82 (2019), pp. 112-124

Persistent link: https://www.econbiz.de/10012121398

Evaluating impacts of the physical servicescape on satisfaction in cancer care waiting experiences

Lugosi, Peter; O'Brien, Colette; Olya, Hossein; Pink, … - In: International journal of hospitality management 112 (2023), pp. 1-7

Persistent link: https://www.econbiz.de/10014334444

How does a hospital servicescape impact the well-being and satisfaction of both health care customers and professionals?

Sweeney, Jillian C.; Frow, Pennie; Payne, Adrian; … - In: The journal of services marketing 37 (2023) 9, pp. 1120-1131

Persistent link: https://www.econbiz.de/10014473537

The role of servicescape and social interaction toward customer service experience in coffee stores. The case of Vietnam

Tran, Quynh Xuan; Dang, My Van; Tournois, Nadine - In: International Journal of Culture, Tourism and … 14 (2020) 4, pp. 619-637

Purpose This study aims to investigate the effects of servicescape on customer satisfaction and loyalty – centered on …-administered questionnaires. Findings The research findings pointed out the significant impacts of café servicescape on social interaction quality … servicescape were shown to remarkably influence customer experience quality, customer satisfaction and loyalty. Moreover, the study …

Persistent link: https://www.econbiz.de/10014768701

Happiness in the air : how does a dirty sky affect subjective well-being?

Zhang, Xin; Zhang, Xiaobo; Chen, Xi - 2015

Existing studies that evaluate the impact of pollution on human beings understate its negative effect on cognition, mental health, and happiness. This paper attempts to fill in the gap via investigating the impact of air quality on subjective well-being using China as an example. By matching a...

Persistent link: https://www.econbiz.de/10011317629

Structural equation modelling and the causal effect of permanent income on life satisfaction : the case of air pollution valuation in Switzerland

Giovanis, Eleftherios; Ozdamar, Oznur - In: Journal of economic surveys 30 (2016) 3, pp. 430-459

Persistent link: https://www.econbiz.de/10011553697