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Understanding guest satisfacti...
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Satisfaction
Customer satisfaction
15,536
Kundenzufriedenheit
13,953
Betriebliche Standortwahl
7,731
Firm location choice
7,453
Consumer behaviour
6,889
Service quality
6,874
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1,478
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1,423
Job satisfaction
1,349
Arbeitszufriedenheit
1,347
customer satisfaction
1,299
Auslandsinvestition
1,216
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1,207
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1,206
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1,182
Online-Handel
1,175
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Urlaubsverhalten
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Holiday behaviour
1,101
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1,100
Qualitätsmanagement
1,070
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Han, Heesup
13
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6
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6
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5
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International journal of hospitality management
69
Journal of retailing and consumer services
62
Journal of business research : JBR
42
Tourism management : research, policies, practice
33
The journal of services marketing
22
Tourism analysis : an interdisciplinary tourism & hospitality journal
20
Tourism management perspectives : TMP
19
Service business
17
International journal of contemporary hospitality management
16
Asia Pacific journal of marketing and logistics
11
International journal of bank marketing
11
Journal of Asian finance, economics and business : JAFEB
11
Journal of hospitality and tourism insights
11
International journal of event and festival management
10
International journal of quality & reliability management
10
Journal of service management
10
International review on public and non-profit marketing
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
The international journal of bank marketing : IJBM
9
The journal of business & industrial marketing
9
International business and economics research journal
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Journal of travel and tourism marketing
7
Journal of vocational behavior
7
Tourism review
7
Cogent business & management
6
Enlightening tourism : ET ; a pathmaking journal
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of happiness and development
6
International journal of retail & distribution management
6
Journal of Services Marketing
6
Journal of air transport management
6
Journal of financial services marketing
6
Journal of hospitality marketing & management
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Discussion paper series / IZA
5
Global business and finance review
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International journal of pharmaceutical and healthcare marketing : IJPHM
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Journal of Islamic marketing
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Journal of electronic commerce research : JECR
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Journal of marketing analytics : JMA
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ECONIS (ZBW)
1,138
Other ZBW resources
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1
Investigating the
accessibility
factors affecting hotel satisfaction of people with physical disabilities
Tutuncu, Ozkan
- In:
International journal of hospitality management
65
(
2017
),
pp. 29-36
Persistent link: https://www.econbiz.de/10011738818
Saved in:
2
The paradox of minority attorney satisfaction
Markovic, Milan
;
Plickert, Gabriele
- In:
International review of law and economics
60
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012298254
Saved in:
3
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
Saved in:
4
Correlates of nonwork and work satisfaction among hotel employees : implications for managers
Yavas, Ugur
;
Karatepe, Osman M.
;
Babakus, Emin
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 375-406
Persistent link: https://www.econbiz.de/10009767985
Saved in:
5
Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev
;
Han, Heesup
- In:
International journal of hospitality management
37
(
2014
),
pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
Saved in:
6
Background and dimensions of consumption experience in Brazilian hotels
Ladeira, Wagner Junior
;
Costa, Gustavo
;
Santini, …
- In:
Tourism and hospitality research : the surrey quarterly …
12
(
2012
)
4
,
pp. 215-227
Persistent link: https://www.econbiz.de/10010203095
Saved in:
7
A study of guest's expectation and perception of hotel service quality : case of Khajuraho, India
Dixit, Saurabh Kumar
- In:
Enlightening tourism : ET ; a pathmaking journal
3
(
2013
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10010347141
Saved in:
8
Travelers' behavioral intention toward hotel self-service kiosks usage
Kim, Miyoung
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 225-245
Persistent link: https://www.econbiz.de/10010250186
Saved in:
9
Effects of recovery experiences on hotel employees' subjective well-being
Lee, Kwang-Ho
;
Choo, Seung-Woo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
52
(
2016
),
pp. 1-12
Persistent link: https://www.econbiz.de/10011442742
Saved in:
10
Exploring customer experience with budget hotels : dimensionality and satisfaction
Ren, Lianping
;
Zhang, Hanqin Qiu
;
Wang, Peilai
;
Lin, …
- In:
International journal of hospitality management
52
(
2016
),
pp. 13-23
Persistent link: https://www.econbiz.de/10011442750
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