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Service industry
Dienstleistung
18
Services
15
Dienstleistungssektor
13
Consumer behaviour
8
Dienstleistungsqualität
8
Service quality
8
Services marketing
8
Marketing
7
Service innovation
7
Service management
7
Dienstleistungsinnovation
6
Dienstleistungsmanagement
6
Welt
6
World
6
Beziehungsmarketing
5
Dienstleistungsmarketing
5
Interdisciplinary research
5
Konsumentenverhalten
5
Nachhaltige Entwicklung
5
Relationship marketing
5
Service design
5
Sustainable development
5
Sustainable development goals
5
Transformative service research
5
service design
5
transformative service research
5
Electronic health records
4
Forschung
4
Innovation
4
Service ecosystems
4
Service systems
4
Sustainable Development Goals
4
Well-being
4
Betriebliche Wertschöpfung
3
Customer integration
3
Gesundheitswesen
3
Health care
3
Health care system
3
Health services
3
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11
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8
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8
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3
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3
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English
12
Author
All
Fisk, Raymond P.
7
Patrício, Lia
5
Anderson, Laurel
2
Bowen, David E.
2
Edvardsson, Bo
2
Grove, Stephen J.
2
Ostrom, Amy L.
2
Parasuraman, A.
2
Alkire, Linda
1
Bateson, John E. G.
1
Berry, Leonard L.
1
Bitner, Mary Jo
1
Bogicevic, Vanja
1
Brown, Stephen Walter
1
Cambra-Fierro, Jesús
1
Chase, Richard B.
1
Corus, Canan
1
Dorsch, Michael J.
1
Falcão e Cunha, João
1
Gallan, Andrew S.
1
Gao, Lily
1
Grönroos, Christian
1
Hamdan, Qusay
1
Karpen, Ingo Oswald
1
Kieliszewski, Cheryl A.
1
Koskela-Huotari, Kaisa
1
Lyons, Kelly
1
Maglio, Paul P.
1
Melero-Polo, Iguácel
1
Miguéis, Vera
1
Nóvoa, Henriqueta
1
Petros Sebhatu, Samuel
1
Sangiorgi, Daniela
1
Sawatani, Yuriko
1
Schneider, Benjamin
1
Spohrer, James C.
1
Teixeira, Jorge Grenha
1
Voss, Christopher A.
1
Zeithaml, Valarie A.
1
Zhang, Jie
1
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The service industries journal
4
Journal of business research : JBR
2
Business transformation for a sustainable future
1
Handbook of service science ; [Vol. 1]
1
Journal of service management
1
Journal of service research : JSR
1
Research handbook on services management
1
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ECONIS (ZBW)
12
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1
Designing for transformative collaboration in complex service systems
Patrício, Lia
;
Fisk, Raymond P.
;
Edvardsson, Bo
- In:
Business transformation for a sustainable future
,
(pp. 73-96)
.
2022
Persistent link: https://www.econbiz.de/10014471030
Saved in:
2
Service science in a world flooded with data
Teixeira, Jorge Grenha
;
Miguéis, Vera
;
Nóvoa, Henriqueta
- In:
Research handbook on services management
,
(pp. 247-262)
.
2022
Persistent link: https://www.econbiz.de/10014452648
Saved in:
3
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
4
Service system transformation through service design : linking analytical dimensions and service design approaches
Koskela-Huotari, Kaisa
;
Patrício, Lia
;
Zhang, Jie
; …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 343-355
Persistent link: https://www.econbiz.de/10012663303
Saved in:
5
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
6
Handbook of service science
Maglio, Paul P.
(
ed.
);
Kieliszewski, Cheryl A.
(
ed.
); …
-
2010
Persistent link: https://www.econbiz.de/10011925276
Saved in:
7
The evolution and future of service : building and broadening a multidisciplinary field
Fisk, Raymond P.
;
Grove, Stephen J.
-
2010
Persistent link: https://www.econbiz.de/10003968944
Saved in:
8
Transformative service research : an agenda for the future
Anderson, Laurel
;
Ostrom, Amy L.
;
Corus, Canan
;
Fisk, …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1203-1210
Persistent link: https://www.econbiz.de/10009756087
Saved in:
9
The Frontiers in Service Conference : a 20-year retrospective
Dorsch, Michael J.
;
Fisk, Raymond P.
;
Grove, Stephen J.
- In:
The service industries journal
34
(
2014
)
6
,
pp. 477-494
Persistent link: https://www.econbiz.de/10010379354
Saved in:
10
The global refugee crisis : how can transformative service researchers help?
Alkire, Linda
;
Fisk, Raymond P.
- In:
The service industries journal
39
(
2019
)
9/10
,
pp. 684-700
Persistent link: https://www.econbiz.de/10012204778
Saved in:
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