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Defensa de los consumidores individuales de telefonía móvil en España - De la calidad técnica a la calidad del servicio (Consumer Protection in Spain's Private Mobile Phone Industr...

Lopez, Rafael - 2014

La protección de los consumidores de telefonía móvil está cobrando relevancia, en parte porque la satisfacción de los consumidores en nuestro país es inferior a la de otros países europeos. Históricamente la normativa de protección al consumidor se ha centrado primero en mediciones...

Persistent link: https://www.econbiz.de/10013064334

Evaluation quality of consumer protection by financial markets services

Poliakh, Serhiy; Nuriddin, Alikariyev - In: Financial markets, institutions and risks : FMIR 1 (2017) 3, pp. 75-81

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Dual quality and limits to international adaptation of product quality : development of a conceptual framework and research agenda

Annarita, Colamatteo; Fabio, Cassia; Marcello, Sansone - In: Total quality management & business excellence 34 (2023) 9/10, pp. 1243-1256

Persistent link: https://www.econbiz.de/10014284851

Statistical tolerance design to minimize dual-responses of APFA height deviations with tolerance cost-quality loss model

Chattinnawat, Wichai - In: International journal of quality & reliability management 32 (2015) 5, pp. 434-455

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Normalisation models for prioritising design requirements for quality function deployment processes

Chen, Liang-hsuan; Chen, Cheng-nien - In: International journal of production research 52 (2014) 2, pp. 299-313

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Applying a Kano quality model for intelligent green building design strategies in Taiwan

Juan, Yi-Kai; Huang, Sheng-Jhao Hsu; Chen, Hung-Ting - In: International journal of strategic property management 18 (2014) 2, pp. 125-137

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Lowering customer evaluation costs, product differentiation, and price competition

Jing, Bing - In: Marketing science : the marketing journal of the … 35 (2016) 1, pp. 113-127

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DFSS in marketing : designing an innovative value co-creation campaign

Potra, Sabina; Pugna, Adrian - In: International journal of six sigma and competitive … 9 (2015) 1, pp. 21-36

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A quality evaluation model for the design quality of online shopping websites

Cebi, Selcuk - In: Electronic commerce research and applications 12 (2013) 2, pp. 124-135

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Travel web-site design : information task-fit, service quality and purchase intention

Dedeke, Adenekan - In: Tourism management : research, policies, practice 54 (2016), pp. 541-554

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