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Economic and social satisfaction of buyers on consumer-to-consumer platforms : the role of relational capital

Chen, Xiayu; Huang, Qian; Davison, Robert M. - In: International journal of electronic commerce : IJEC 21 (2016/2017) 2, pp. 219-248

Persistent link: https://www.econbiz.de/10011691010

The effects of portal website attitude and e-services on branding of e-stores

Chen, Hsiu-li; Mathews, Shane - In: Australasian marketing journal 21 (2013) 3, pp. 155-160

Persistent link: https://www.econbiz.de/10010125796

Brand bank attachment to loyalty in digital banking services : mediated by psychological engagement with service platforms and moderated by platform types

Levy, Shalom - In: International journal of bank marketing 40 (2022) 4, pp. 679-700

Persistent link: https://www.econbiz.de/10013396393

Consumers as innovators in the electricity sector? : consumer perceptions on smart grid services

Heiskanen, Eva; Matschoss, Kaisa - In: International journal of consumer studies 40 (2016) 6, pp. 665-674

Persistent link: https://www.econbiz.de/10011640312

Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys

Audrezet, Alice; Parguel, Béatrice - In: Journal of retailing and consumer services 43 (2018), pp. 285-295

Persistent link: https://www.econbiz.de/10011883216

Selection attributes of innovative digital platform-based subscription services : a case of South Korea

Kim, Yoojin; Kim, Bo-Young - In: Journal of open innovation : technology, market, and … 6 (2020) 3/70, pp. 1-14

This study aimed to make an empirical analysis of the effects that the selection attributes of subscription services have on purchase intentions and continuous use intentions, based on the perceived value of digital platform-based subscription service users as a medium. A survey was conducted...

Persistent link: https://www.econbiz.de/10012265484