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Service quality
Consumer behaviour
83,869
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Malaysia
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Theorie
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11,167
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4,631
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4,405
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14
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13
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12
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Klaus, Philipp
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Prybutok, Victor R.
12
Amin, Muslim
11
Gustafsson, Anders
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Hanks, Lydia
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Propper, Carol
11
Gursoy, Dogan
10
Hyun, Sunghyup Sean
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Miao, Li
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Quach, Sara
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Sharma, Piyush
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Sreejesh, S.
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Qu, Hailin
9
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Ahn, Jiseon
8
Ali, Faizan
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Harun, Ahasan
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Kim, Woo Gon
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Lu, Lu
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Wirtz, Jochen
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Wu, Luorong
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Deutschland / Bundeswehr / Universität Hamburg
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IGI Global
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IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Institutet för Ekonomisk Forskning <Lund>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Journal of retailing and consumer services
232
International journal of hospitality management
213
Journal of business research : JBR
123
The journal of services marketing
111
Journal of hospitality marketing & management
79
International journal of contemporary hospitality management
78
Services marketing quarterly
70
Journal of travel and tourism marketing
66
The service industries journal
66
Cogent business & management
51
Journal of service research : JSR
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Service business
38
Tourism management : research, policies, practice
35
International journal of quality and service sciences
34
Asia Pacific journal of marketing and logistics
33
Journal of service management
33
International journal of services, economics and management
32
The international journal of bank marketing : IJBM
30
Journal of air transport management
28
International journal of quality & reliability management
27
Psychology & marketing
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
Journal of Services Marketing
26
Journal of service research
26
The TQM journal : the international review of organizational improvement
26
Journal of hospitality and tourism insights
24
Journal of strategic marketing
24
Journal of the Academy of Marketing Science
24
Total quality management & business excellence
24
Journal of retailing
23
Managing service quality : MSQ ; an international journal
23
European journal of marketing : EJM
22
International journal of services and operations management : IJSOM
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
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ECONIS (ZBW)
4,626
Other ZBW resources
58
BASE
1
RePEc
1
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Sustainable lifestyles : nachhaltige Produkte, Dienstleistungen und Lebensstile hervorbringen: Analyse von Lebensstiltypologien, Gestaltungsmöglichkeiten für Unternehmen, Einbindun...
Heiler, Florian
;
Schmalnauer, Martina
;
Schmutz, Petra
; …
-
2009
Persistent link: https://www.econbiz.de/10003809534
Saved in:
2
Young adults' perceptions of online service quality
Mohd-Any, Amrul Asraf
;
Mahdzan, Nurul Shahnaz
; …
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 91-114
Persistent link: https://www.econbiz.de/10011643567
Saved in:
3
Designing
lifestyle
hotels
Cheng, Jen-Son
;
Tang, Ta-Wei
;
Wang, Tsai-Chiao
- In:
International journal of hospitality management
58
(
2016
),
pp. 95-106
Persistent link: https://www.econbiz.de/10011581400
Saved in:
4
Customer perception and satisfaction on M-banking
Bhaskar, P. Phani
;
Kumar, D. Prasanna
- In:
International journal of economic research
13
(
2016
)
1
,
pp. 303-322
Persistent link: https://www.econbiz.de/10011560841
Saved in:
5
Mystery shopping considering
lifestyle
heterogeneity
Takahashi, Hiroki
;
Kawasaki, Shohei
;
Takenaka, Takeshi
; …
- In:
International journal of services and operations …
47
(
2024
)
3
,
pp. 382-403
Persistent link: https://www.econbiz.de/10015065105
Saved in:
6
Airline satisfaction and loyalty : assessing the influence of personality, trust and service quality
Leon, Steven
;
Dixon, Sonoma
- In:
Journal of air transport management
113
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014437736
Saved in:
7
Quality of
lifestyle
and luxury purchase inclinations from the perspectives of affluent Muslim consumers
Kassim, Norizan M.
;
Zain, Mohamed M.
- In:
Journal of Islamic marketing : JIMA
7
(
2016
)
1
,
pp. 95-119
Persistent link: https://www.econbiz.de/10011560545
Saved in:
8
Determinants of hotel guests' service experiences : an examination of differences between
lifestyle
and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
9
The effect of customer
lifestyle
patterns on the use of mobile banking applications in Jordan
Al-Dmour, Rand H.
;
Al Haj Dawood, Emilia
;
Al-Dmour, Hani
; …
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 239-258
Persistent link: https://www.econbiz.de/10012251130
Saved in:
10
The power of design : how does design affect consumers’ online hotel booking?
Baek, Jooa
;
Ok, Chihyung
- In:
International journal of hospitality management
65
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011738779
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