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~subject:"Service quality"
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Service quality
Konsumentenverhalten
79,134
Consumer behaviour
78,701
Österreich
42,582
Austria
22,420
Preismanagement
18,833
Pricing strategy
18,824
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9,645
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9,020
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9,006
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5,774
Online retailing
5,753
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5,505
Customer satisfaction
5,502
Einzelhandel
5,290
Retail trade
5,136
Social Web
4,634
Social web
4,632
Online-Marketing
4,547
Internet marketing
4,523
Dienstleistungsqualität
4,511
Markenartikel
4,427
Brand
4,393
Preispolitik
4,148
Electronic Commerce
4,078
E-commerce
3,929
Verbraucherverhalten
3,899
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3,622
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
22
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Siciliani, Luigi
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Straume, Odd Rune
8
Wong, IpKin Anthony
8
Wu, Luorong
8
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
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7
Lee, Seonjeong
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National Bureau of Economic Research
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Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
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Deutschsprachige Anwendergruppe für Software-Metrik und Aufwandschätzung
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Erasmus Research Institute of Management
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Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nomos Verlagsgesellschaft
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
USA / General Accounting Office
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
World Bank / Financial Sector Development Dept
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Journal of retailing and consumer services
234
International journal of hospitality management
197
Journal of business research : JBR
120
The journal of services marketing
107
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
77
The service industries journal
67
Journal of travel and tourism marketing
64
Services marketing quarterly
64
Journal of service research : JSR
48
Cogent business & management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
39
Service business
36
Journal of service management
35
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
Journal of air transport management
30
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
28
International journal of services and operations management
26
Journal of service research
26
Psychology & marketing
26
International journal of services, economics and management
25
The TQM journal : the international review of organizational improvement
25
Journal of retailing
24
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Total quality management & business excellence
22
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of quality & reliability management
20
Journal of Asian finance, economics and business : JAFEB
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
International journal of business information systems : IJBIS
18
International journal of retail and distribution management
18
Journal of hospitality and tourism insights
18
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ECONIS (ZBW)
4,506
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1
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1
Price sensitivity versus perceived quality : moderating effects of retailer positioning on private label consumption
González-Benito, Óscar
;
Martos-Partal, Mercedes
- In:
Journal of business economics and management
15
(
2014
)
5
,
pp. 935-950
Persistent link: https://www.econbiz.de/10010484373
Saved in:
2
Higher quality or lower price? : how value-increasing promotions affect retailer reputation via perceived value
Yoon, Sukki
;
Oh, Sangdo
;
Song, Sujin
;
Kim, Kyungok K.
; …
- In:
Journal of business research : JBR
67
(
2014
)
10
,
pp. 2088-2096
Persistent link: https://www.econbiz.de/10010400113
Saved in:
3
Revisiting the showrooming effect on online and offline retailers : the strategic role of in-store service
Wang, Junbin
;
Wang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209643
Saved in:
4
Retail price discount depth and perceived quality uncertainty
Zheng, Dan
;
Chen, Yuxin
;
Zhang, Zhe
;
Che, Hai
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 542-557
Persistent link: https://www.econbiz.de/10013426750
Saved in:
5
Understanding the repatronage intentions of supermarket customers : a cluster analysis
Sangvikar, B. V.
;
Padhye, Grishma
- In:
The IUP journal of marketing management : IJMM
15
(
2016
)
2
,
pp. 46-64
Persistent link: https://www.econbiz.de/10011538687
Saved in:
6
Assessing grocery store attraction via cross-shopping linkages
Bodkin, Charles D.
;
Sewell, Ellen
- In:
Business and Economic Research : BER
2
(
2012
)
2
,
pp. 209-229
Persistent link: https://www.econbiz.de/10009780159
Saved in:
7
Revisiting customers' perception of service quality in fast food restaurants
Namin, Aidin
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 70-81
Persistent link: https://www.econbiz.de/10011628999
Saved in:
8
Market orientation and service innovation on customer perceived value : the case of supermarket retailers
Yeh, Ying-Pin
- In:
Management research review
39
(
2016
)
4
,
pp. 449-467
Persistent link: https://www.econbiz.de/10011563837
Saved in:
9
Sonarsupermarkets and sci-fi
Barnes, Brianna
- In:
Journal of global scholars of marketing science : …
26
(
2016
)
4
,
pp. 304-306
Persistent link: https://www.econbiz.de/10011635619
Saved in:
10
The relationship between service quality and customer loyalty in specialty supermarkets : empirical evidence in Vietnam
Hang, Nguyen Thu
;
Nguyen Hue Minh
;
Anh Chi Phan
; …
- In:
International journal of business and economics …
3
(
2014
)
5
,
pp. 178-186
Persistent link: https://www.econbiz.de/10010508702
Saved in:
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