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Lean Six Sigma : a fresh appro...
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Service quality
Projektmanagement
17,171
Qualitätsmanagement
16,903
Project management
16,094
Quality management
15,219
Implementation
4,529
Theorie
4,435
Theory
4,381
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3,221
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2,929
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2,878
Lean Management
2,841
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2,619
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2,412
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1,925
Prozessmanagement
1,902
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1,770
USA
1,763
Business process management
1,744
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1,743
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1,659
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1,639
Produktqualität
1,635
Supply chain
1,635
Lieferkette
1,620
Organisatorischer Wandel
1,601
case study
1,582
Lean production
1,581
Lean Production
1,577
Case study
1,478
Knowledge management
1,317
Strategisches Management
1,298
Wissensmanagement
1,295
Risikomanagement
1,288
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1,262
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Bruhn, Manfred
34
Shahin, Arash
16
Prybutok, Victor R.
12
Antony, Jiju
11
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
9
Marimon, Frederic
8
Qureshi, M. N.
8
Medeiros, Denise Dumke de
7
Chakraborty, Subhajit
6
Dwivedi, Yogesh Kumar
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Stauss, Bernd
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chandrasekaran, Aravind
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Gupta, Ajay
5
Johnson, Dana M.
5
Kaynak, Hale
5
Sachdeva, Anish
5
Senot, Claire
5
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5
Tarí, Juan José
5
Vrat, Prem
5
Ward, Peter T.
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Witell, Lars
5
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4
Amorim, Marlene
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IGI Global
7
OECD
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3
Taylor and Francis.
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
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IT Service Management Forum Deutschland
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National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
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Deutscher Reisebüro-Verband
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Deutsches Institut für Normung
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Erasmus Research Institute of Management
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European Business School <Oestrich-Winkel>
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European Society for Opinion and Marketing Research
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Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Forum Bildung
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
International journal of productivity and quality management : IJPQM
72
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
58
Quality management journal : QMJ
47
Total quality management & business excellence
45
International journal of quality and service sciences
34
International journal of services and operations management
32
International journal of production research
26
Auditing : a journal of practice & theory
21
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
Journal of health organization and management
20
Benchmarking : an international journal ; BIJ
19
Health care management review : HCM review
18
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
14
International journal of business information systems : IJBIS
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
International journal of services and operations management : IJSOM
13
International journal of production economics
12
Service business
12
The accounting review : a publication of the American Accounting Association
12
The service industries journal
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
International journal of services and standards
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Journal of hospitality marketing & management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
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ECONIS (ZBW)
2,610
Other ZBW resources
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1
Prioritization of critical success factors for sustainable Lean Six Sigma
implementation
in Indian healthcare organizations using best-worst-method
Swarnakar, Vikas
;
Bagherian, Anthony
;
Singh, A. R.
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 630-653
Persistent link: https://www.econbiz.de/10014321282
Saved in:
2
Assessing the relationship of the human resource, finance, and information technology functions on reported performance in hospitals using the lean management system
Shortell, Stephen M.
;
Rundall, Thomas G.
;
Blodgett, Janet C.
- In:
Health care management review : HCM review
46
(
2021
)
2
,
pp. 145-152
Persistent link: https://www.econbiz.de/10012520617
Saved in:
3
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean
implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
4
A process improvement methodology
Jagdale, Swati C.
;
Hable, Asawaree A.
;
Chabukswar, …
- In:
Understanding six sigma : concepts, applications and …
,
(pp. 123-159)
.
2018
Persistent link: https://www.econbiz.de/10012104321
Saved in:
5
Bankmarketing : schlanke Strukturen und Servicequalität als strategische Aufgabe für Universalkreditinstitute
Bielenberg, Ulf
-
1997
Persistent link: https://www.econbiz.de/10000630484
Saved in:
6
Der Qualitätsfaktor als strategisches Element des Lean Managements : [eine empirische Untersuchung am Beispiel eines nordhessischen mittelständischen Unternehmens der Dienstleistun...
Riedler, Karin-Katharina
-
1997
Persistent link: https://www.econbiz.de/10001645219
Saved in:
7
Does the
implementation
of quality standards freeze action modes?
Greenhut, Ayala Kobo
;
Magnezi, Racheli
;
Ben-Shlomo, Izhar
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1609-1616
Persistent link: https://www.econbiz.de/10011817011
Saved in:
8
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
9
Lean Management und Six Sigma als Werkzeuge zur Steigerung der Dienstleistungsproduktivität
Töpfer, Armin
;
Silbermann, Steffen
-
2011
Persistent link: https://www.econbiz.de/10009229840
Saved in:
10
High quality and low cost : the lean service centre
Piercy, Niall
;
Rich, Nick
- In:
European journal of marketing : EJM
43
(
2009
)
11/12
,
pp. 1477-1497
Persistent link: https://www.econbiz.de/10009525781
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