//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
American Jewish youth's attach...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
83,549
Konsumentenverhalten
81,099
Tourismus
21,211
Tourism
21,193
Israel
11,184
Theorie
10,703
Theory
10,510
Youth
9,325
Relationship marketing
9,297
Beziehungsmarketing
9,266
Jugendliche
9,066
Brand management
7,850
Markenführung
7,804
Tourismuswirtschaft
7,442
Tourism industry
7,427
USA
7,307
Brand image
7,160
Markenimage
7,107
United States
6,606
Deutschland
6,584
Customer satisfaction
6,273
Kundenzufriedenheit
6,087
Kulturelle Identität
6,028
Online-Handel
5,700
Online retailing
5,688
Cultural identity
5,475
Germany
5,365
Social Web
5,315
Social web
5,310
Online-Marketing
4,803
Internet marketing
4,795
Dienstleistungsqualität
4,687
Brand
4,388
Urlaubsverhalten
4,380
Markenartikel
4,377
Holiday behaviour
4,373
Einzelhandel
4,221
Retail trade
4,180
Welt
4,129
more ...
less ...
Online availability
All
Undetermined
2,562
Free
785
Type of publication
All
Article
4,183
Book / Working Paper
575
Type of publication (narrower categories)
All
Article in journal
4,000
Aufsatz in Zeitschrift
4,000
Aufsatz im Buch
104
Book section
104
Graue Literatur
83
Non-commercial literature
83
Hochschulschrift
69
research-article
60
Arbeitspapier
59
Working Paper
59
Thesis
50
Conference paper
34
Konferenzbeitrag
34
Collection of articles of several authors
17
Sammelwerk
17
Bibliografie enthalten
13
Bibliography included
13
Aufsatzsammlung
9
Konferenzschrift
9
Case study
6
Fallstudie
6
conceptual-paper
6
Collection of articles written by one author
5
Sammlung
5
Conference proceedings
3
case-report
3
Handbook
2
Handbuch
2
review-article
2
viewpoint
2
Amtsdruckschrift
1
Government document
1
Mikroform
1
Reprint
1
Statistics
1
Statistik
1
technical-paper
1
more ...
less ...
Language
All
English
4,664
German
86
French
2
Spanish
2
Undetermined
2
Finnish
1
Italian
1
Swedish
1
more ...
less ...
Author
All
Han, Heesup
34
Mattila, Anna S.
24
Usman, Osly
21
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Bilgihan, Anil
12
Gong, Taeshik
12
Prybutok, Victor R.
12
Sharma, Piyush
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Qu, Hailin
10
Quach, Sara
10
Sreejesh, S.
10
Wong, IpKin Anthony
10
Xu, Xun
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Schumann, Jan Hendrik
8
Sparks, Beverley
8
Wirtz, Jochen
8
Wu, Hung-Che
8
Wu, Luorong
8
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
more ...
less ...
Institution
All
National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deidesheimer Gespräche zur Tourismuswissenschaft <2., 2015, Deidesheim>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Organisation of Islamic Cooperation / Standing Committee for Economic and Commercial Cooperation
1
Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
214
Journal of business research : JBR
127
The journal of services marketing
110
International journal of contemporary hospitality management
83
Journal of hospitality marketing & management
79
Journal of travel and tourism marketing
73
Services marketing quarterly
70
The service industries journal
66
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
Journal of service research : JSR
50
Tourism management : research, policies, practice
49
Cogent business & management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Service business
39
Journal of service management
36
Asia Pacific journal of marketing and logistics
32
International journal of quality and service sciences
31
International journal of services, economics and management
29
The international journal of bank marketing : IJBM
29
Psychology & marketing
28
International journal of services and operations management
27
Journal of air transport management
27
Journal of hospitality and tourism insights
27
Journal of service research
27
The TQM journal : the international review of organizational improvement
27
International journal of electronic marketing and retailing : IJEMR
26
Journal of Services Marketing
26
Total quality management & business excellence
26
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of quality & reliability management
22
International journal of services and operations management : IJSOM
22
Journal of Asian finance, economics and business : JAFEB
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
more ...
less ...
Source
All
ECONIS (ZBW)
4,682
Other ZBW resources
74
RePEc
2
Showing
1
-
10
of
4,758
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Psychological factors affecting the behavioral intention of the tourist visiting Southeastern Anatolia
Çelik, Sedat
;
Dedeoğlu, Bekir Bora
- In:
Journal of hospitality and tourism insights
2
(
2019
)
4
,
pp. 425-450
Persistent link: https://www.econbiz.de/10012131615
Saved in:
2
Consumer responses to service failures : a resource preference model of cultural influences
Chan, Haksin
;
Wan, Lisa C.
- In:
Journal of international marketing
16
(
2008
)
1
,
pp. 72-97
Persistent link: https://www.econbiz.de/10003771400
Saved in:
3
The contrasting effects of culture on consumer tolerance : interpersonal face and impersonal fate
Chan, Haksin
;
Wan, Lisa C.
;
Sin, Leo Y. M.
- In:
Journal of consumer research : JCR ; an …
36
(
2009/10
)
2
,
pp. 292-304
Persistent link: https://www.econbiz.de/10003880196
Saved in:
4
A cross-cultural perspective on the role of emotion in negative service encounters
Smith, Anne M.
- In:
The service industries journal
26
(
2006
)
7
,
pp. 709-726
Persistent link: https://www.econbiz.de/10003454624
Saved in:
5
An investigation of Chinese consumers' outshopping motives from a culture perspective : implications for retail and distribution
Wang, Yong Jian
;
Doss, Samuel K.
;
Guo, Chiquan
;
Li, Wenjing
- In:
International journal of retail & distribution management
38
(
2010
)
6/7
,
pp. 423-442
Persistent link: https://www.econbiz.de/10003988586
Saved in:
6
Measurement equivalency of Web service quality instruments : a test on Chinese and African American consumers
Meng, Juan
;
Mummalaneni, Venkatapparao
- In:
Journal of international consumer marketing
22
(
2010
)
3
,
pp. 259-269
Persistent link: https://www.econbiz.de/10003995605
Saved in:
7
Cultural differences in the customer perception of crowded restaurant : emotion, intolerance and perceived price
Kim, Dae-young
;
Lee, Kwang-ho
- In:
International journal of revenue management : IJRM
4
(
2010
)
3/4
,
pp. 420-431
Persistent link: https://www.econbiz.de/10008746335
Saved in:
8
Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
Saved in:
9
Masculinity and femininity cultural value and service quality
Sarhan, Nael M.
;
Alrawabdeh, Wasfi
;
Istaiteyeh, Rasha M. S.
- In:
International journal of applied business and economic …
13
(
2015
)
1
,
pp. 273-286
Persistent link: https://www.econbiz.de/10011376383
Saved in:
10
The effect of culture and salespersons' retail service quality on impulse buying
Pornpitakpan, Chanthika
;
Han, Jie Hui
- In:
Australasian marketing journal
21
(
2013
)
2
,
pp. 85-93
Persistent link: https://www.econbiz.de/10009745869
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->