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Service quality
Consumer behaviour
83,815
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14
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9
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Journal of retailing and consumer services
235
International journal of hospitality management
221
Journal of business research : JBR
123
The journal of services marketing
113
Journal of hospitality marketing & management
86
International journal of contemporary hospitality management
79
The service industries journal
69
Services marketing quarterly
68
Journal of travel and tourism marketing
66
Cogent business & management
48
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Service business
36
Tourism management : research, policies, practice
36
Journal of service management
33
Asia Pacific journal of marketing and logistics
32
International journal of quality and service sciences
31
The international journal of bank marketing : IJBM
30
Journal of air transport management
29
Journal of service research
29
International journal of services and operations management
27
International journal of services, economics and management
27
International journal of electronic marketing and retailing : IJEMR
26
Psychology & marketing
26
Journal of Services Marketing
25
Journal of hospitality and tourism insights
25
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
25
Journal of retailing
24
Journal of strategic marketing
23
European journal of marketing : EJM
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Journal of the Academy of Marketing Science
22
International journal of business information systems : IJBIS
21
International journal of quality & reliability management
21
International journal of services and operations management : IJSOM
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
21
Managing service quality : MSQ ; an international journal
21
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ECONIS (ZBW)
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1
The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
2
Purchase intention of customers towards
luxury
brands in North Macedonia : theory of planned behaviour approach
Muça, Sara
;
Zeqiri, Jusuf
- In:
International journal of Islamic marketing and branding
5
(
2020
)
2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10012512768
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3
Looks clear and sounds familiar : how consumers form inferential beliefs about
luxury
hotel service quality
Ryu, Sann
;
Park, Yun-na
;
Park, Jungkun
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 48-65
Persistent link: https://www.econbiz.de/10012800195
Saved in:
4
Conceptualization and assessment of E-service quality for
luxury
brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
5
Effect of customers' skepticism toward CSR practices on customers' behavior in
luxury
service context
Hyun, Hyowon
;
Hong, EunPyo
;
Ahn, Jiseon
;
Park, Jungkun
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
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6
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards
luxury
hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
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7
Factors influencing
luxury
service brand extension in a developing country
Ahn, Jiseon
;
Gao, Meiling
- In:
Journal of consumer marketing
41
(
2024
)
6
,
pp. 639-647
Persistent link: https://www.econbiz.de/10015078766
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8
Exploring consumers' subjective shopping experiences in directly operated
luxury
brand stores
Kauppinen-Räisänen, Hannele
;
Mühlbacher, Hans
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012305873
Saved in:
9
21st century
luxury
fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
10
Marketing mix influence on service brand equity and its dimensions
Mukherjee, Somnath
;
Shivani, Shradha
- In:
Vision : the journal of business perspective
20
(
2016
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10011581949
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