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Research Regarding the Influence of Social Media on the Quality of Services in the Sharing Economy

Budz, Sonia - 2023

Introduction -- Conceptual Elements With Regards To The Sharing Economy. -- The Influence Of Social Media On The Quality Of Services -- The Study Of Consumer - Social Media - Sharing Economy Relationship -- Research Regarding The Connections Between Social Media - Sharing Economy – Quality --...

Persistent link: https://www.econbiz.de/10014333820

Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern

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Impact of electronic servicescape of online gaming on customer engagement

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The role of website quality and social ties EWOM in e-services adoption

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How convenient is it? : delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM

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Determining the reliability and validity of online reputation databases for lodging : Booking.com, TripAdvisor, and HolidayCheck

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Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform

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Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM

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Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study

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The influence of digital influencer, e-WOM and information quality on customer repurchase intention toward online shop in e-marketplace during pandemic COVID-19 : the mediation eff...

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