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Service quality
Pakistan
34
Consumer behaviour
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Beziehungsmarketing
10
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Dienstleistungsqualität
8
Estimation
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Kashif, Muhammad
6
Rana, Sudhir
2
Altaf, Umair
1
Asif, Umer
1
Awang, Zainudin
1
Ayub, Hafiz M.
1
Kumar, Jitender
1
Mahadzirah Mohamad
1
Nambiar, Bindu K.
1
Pilelienė, Lina
1
Pimpa Cheewakrakokbit
1
Prashar, Sanjeev
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Ramanathan, Hareesh N.
1
Rani, Garima
1
Rani, Vinki
1
Rehman, Mohsin Abdul
1
Rehman, Mohsin Abdur
1
Siti Zakiah Melatu Samsi
1
Syamsulang Sarifuddin
1
Thurasamy Ramayah
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Walsh, John C.
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Competitiveness review : CR
1
Global business review
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of quality and service sciences
1
Journal of marketing for higher education
1
The TQM journal : the international review of organizational improvement
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Vision : the journal of business perspective
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ECONIS (ZBW)
8
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1
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
Saved in:
2
How phygital customers' experience transforms the retail banking sector? : Examining customer engagement and patronage intentions
Kumar, Jitender
;
Rana, Sudhir
;
Rani, Garima
;
Rani, Vinki
- In:
Competitiveness review : CR
34
(
2024
)
1
,
pp. 92-106
Persistent link: https://www.econbiz.de/10014485368
Saved in:
3
Customer satisfaction at public hospitals in Pakistan : PAKSERV application
Kashif, Muhammad
;
Altaf, Umair
;
Ayub, Hafiz M.
;
Asif, Umer
- In:
Global business review
15
(
2014
)
4
,
pp. 677-693
Persistent link: https://www.econbiz.de/10011347022
Saved in:
4
Customer perceived service quality and loyalty in Islamic banks : a collectivist cultural perspective
Kashif, Muhammad
;
Rehman, Mohsin Abdur
;
Pilelienė, Lina
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 62-78
Persistent link: https://www.econbiz.de/10011534353
Saved in:
5
PAKSERV : measuring higher education service quality in a collectivist cultural context
Kashif, Muhammad
;
Thurasamy Ramayah
;
Syamsulang Sarifuddin
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10011558175
Saved in:
6
EXQ : measurement of healthcare experience quality in Malaysian settings : a contextualist perspective
Kashif, Muhammad
;
Siti Zakiah Melatu Samsi
;
Awang, Zainudin
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 27-47
Persistent link: https://www.econbiz.de/10011563850
Saved in:
7
Expected service quality of utility stores in Pakistan : qualitative investigation of older and younger generational cohorts
Kashif, Muhammad
;
Rehman, Mohsin Abdul
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10010469095
Saved in:
8
Perceived service quality-loyalty path : a PAKSERV based investigation of international students enrolled in business schools in Thailand
Kashif, Muhammad
;
Pimpa Cheewakrakokbit
- In:
Journal of marketing for higher education
28
(
2018
)
1
,
pp. 51-65
Persistent link: https://www.econbiz.de/10011886223
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