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~subject:"Service quality"
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Service quality
Bangkok
223
Thailand
138
Kundenzufriedenheit
131
Customer satisfaction
130
Hospital
126
Krankenhaus
126
Patients
124
Patienten
123
Dienstleistungsqualität
113
Gesundheitsversorgung
111
Health care
111
patient satisfaction
109
Patient satisfaction
68
Gesundheitswesen
54
Health care system
52
Beziehungsmarketing
26
Quality management
26
Qualitätsmanagement
26
Relationship marketing
25
Physicians
20
Ärzte
19
Consumer behaviour
18
Konsumentenverhalten
18
Patient Satisfaction
15
service quality
14
Arbeitszufriedenheit
12
Informal settlement
12
Informelle Siedlung
12
Job satisfaction
12
Stadtraum
12
hospitals
11
India
10
Tourism
10
Bevölkerungsverschiebung
9
Healthcare
9
Indien
9
Manila
9
Nutrition
9
Satisfaction
9
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Undetermined
69
Free
16
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Article
110
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3
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110
Aufsatz in Zeitschrift
110
Arbeitspapier
3
Conference paper
3
Graue Literatur
3
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3
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3
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3
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English
113
Author
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Kazley, Abby Swanson
3
Menachemi, Nir
3
Aravena, José M.
2
Chen, Xi
2
Cudney, Elizabeth A.
2
Johnson, Dana M.
2
Levy, Becca R.
2
Materla, Tejaswi
2
Mazurenko, Olena
2
Nagase, Keisuke
2
Qin, Hong
2
Russell, Roberta S.
2
Abdallah, Ayman Bahjat
1
Adepoju, Omoseni O.
1
Agarwal, Ashish
1
Ajayi, Modupe
1
Ajitha, Aswathy Asokan
1
Akbolat, Mahmut
1
Akin, Mahmut Selami
1
Akingbola, Kunle
1
Al Kuwaiti, Ibrahim A.
1
Al Owad, Ali
1
AlOmari, Firas
1
AlSamhouri, Alaa
1
Alfarizi, Muhammad
1
Ali, Naser
1
Alizadeh, Somayeh
1
Alkhaldi, Rasha Zuhair
1
Amarat, Mustafa
1
Anand, Byram
1
Anish, M. N.
1
Antony, Jiju
1
Arab-Motlagh, Mohammad
1
Arafeh, Mazen
1
Arifian, Rafialdo
1
Armanu, Armanu
1
Armstrong, Anona
1
Astuti, Herni J.
1
Astuti, Herni Justiana
1
Audi, Crystal
1
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Health care management review : HCM review
10
Health marketing quarterly
9
Journal of health organization and management
6
Quality management journal : QMJ
5
International journal of quality and service sciences
4
International journal of quality & reliability management
3
Total quality management & business excellence
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of pharmaceutical and healthcare marketing
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
International journal of production economics
2
International journal of productivity and quality management : IJPQM
2
International journal of services, economics and management
2
Journal of industrial engineering and management : JIEM
2
AICEI proceedings
1
Academic journal of economic studies
1
African journal of science, technology, innovation & development : AJSTID
1
Asia Pacific journal of marketing and logistics
1
Business process management journal
1
CES working papers
1
Cogent business & management
1
Discussion paper series / IZA
1
EuroMed journal of business
1
GLO discussion paper
1
Health economics
1
Human resource management review
1
Human systems management : HSM
1
IEEE transactions on engineering management : EM
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems management
1
International journal of business innovation and research : IJBIR
1
International journal of electronic customer relationship management : IJECRM
1
International journal of health economics and management
1
International journal of hospitality management
1
International journal of intelligent enterprise : IJIE
1
International journal of management and decision making : IJMDM
1
International journal of management and marketing research : IJMMR
1
International journal of management practice : IJMP
1
International journal of operations and quantitative management : IJOQM
1
International journal of process management and benchmarking : IJPMB
1
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1
Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini
;
Tanniru, Mohan
- In:
Information systems management
32
(
2015
)
3
,
pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
Saved in:
2
Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
3
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
Saved in:
4
Operational efficiency and patient‐centered health care : a view from online physician reviews
Ko, Dong‐Gil
;
Mai, Feng
;
Shan, Zhe
;
Zhang, Dawei
- In:
Journal of operations management
65
(
2019
)
4
,
pp. 353-379
Persistent link: https://www.econbiz.de/10012041388
Saved in:
5
Correlation between attributes concerning social media marketing and private healthcare sector
Sharma, Vaishali
;
Gupta, Mahima
- In:
Manthan : journal of commerce and management
6
(
2019
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012139469
Saved in:
6
The association between perceived value and patient loyalty in public university hospitals in Turkey
Özer, Leyla
;
Başgöze, Pınar
;
Karahan, Ayça
- In:
Total quality management & business excellence : an …
28
(
2017
)
7
,
pp. 782-800
Persistent link: https://www.econbiz.de/10011977041
Saved in:
7
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
8
Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction
Mazurenko, Olena
;
Richter, Jason
;
Kazley, Abby Swanson
; …
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 79-89
Persistent link: https://www.econbiz.de/10011982157
Saved in:
9
International medical travelers' behavioral intention : an empirical study in Iran
Shahijan, Milad Kalantari
;
Sajad Rezaei
;
Preece, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 475-502
Persistent link: https://www.econbiz.de/10011386740
Saved in:
10
Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.
;
Russell, Roberta S.
;
White, Sheneeta W.
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
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