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~subject:"Social Web"
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Social Web
Consumer behaviour
83,815
Konsumentenverhalten
81,365
Service quality
21,814
Dienstleistungsqualität
21,063
Qualitätsmanagement
16,942
Quality management
15,257
Theorie
14,791
Theory
14,511
Relationship marketing
11,247
Beziehungsmarketing
11,211
Product quality
10,848
Produktqualität
10,834
Customer satisfaction
9,603
Kundenzufriedenheit
9,247
Brand management
7,763
Markenführung
7,723
USA
7,295
United States
6,961
Brand image
6,902
Markenimage
6,859
Deutschland
6,462
Online-Handel
5,966
Online retailing
5,954
Germany
5,924
Social web
5,012
Online-Marketing
4,628
Internet marketing
4,616
Einzelhandel
4,457
Brand
4,442
Markenartikel
4,434
Retail trade
4,416
Electronic Commerce
4,072
E-commerce
3,973
Werbewirkung
3,682
Experiment
3,670
Advertising effects
3,641
Verbraucherverhalten
3,591
Emotion
3,550
Pricing strategy
3,335
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2,956
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865
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4,253
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761
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3,950
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3,950
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295
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119
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119
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87
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86
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85
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45
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45
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44
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44
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42
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38
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18
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14
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14
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11
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5
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4,879
German
138
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1
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Filieri, Raffaele
19
Dwivedi, Yogesh Kumar
14
Hollebeek, Linda D.
14
Loureiro, Sandra Maria Correia
14
Martínez-López, Francisco J.
14
Flavián Blanco, Carlos
13
Law, Chun Hung Roberts
13
Gázquez-Abad, Juan Carlos
11
Ranfagni, Silvia
11
Rita, Paulo
11
Casaló, Luis V.
10
Hennig-Thurau, Thorsten
10
Ozuem, Wilson
10
Veloutsou, Cleopatra
10
Akram, Umair
9
Bigné Alcañiz, J. Enrique
9
Füller, Johann
9
Ko, Eunju
9
Rather, Raouf Ahmad
9
Seo, Yuri
9
Stephen, Andrew T.
9
Usman, Osly
9
Hajli, Nick
8
Harrigan, Paul
8
Luo, Xueming
8
Schivinski, Bruno
8
Sohail, M. Sadiq
8
Wallace, Elaine
8
Bilgihan, Anil
7
Conduit, Jodie
7
Hazari, Sunil
7
Kumar, Jitender
7
Kumar, Vikas
7
Liang, Sai
7
Lorenzo-Romero, Carlota
7
Martinez, Luis F.
7
Moe, Wendy W.
7
Pittman, Matthew
7
Rana, Nripendra P.
7
Ruiz Mafe, Carla
7
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Springer Fachmedien Wiesbaden
12
IGI Global
6
American Marketing Association
3
De Gruyter Oldenbourg
2
Edward Elgar Publishing
2
National Bureau of Economic Research
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
Technische Universität Braunschweig
2
Universität Mannheim
2
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
Books on Demand GmbH <Norderstedt>
1
Center of Market Oriented Product and Production Management
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Eberhard Karls Universität Tübingen
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Fachhochschule Salzburg / Studiengang Betriebswirtschaft
1
Friedrich-Schiller-Universität Jena
1
Fritz Knapp Verlag
1
GfK Belgium <Körperschaft>
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Handelshochschule Leipzig
1
Haufe-Lexware GmbH & Co. KG
1
ICORIA <16., 2017, Gent>
1
International Association for the Study of Insurance Economics
1
International Colloquium on Brand, Label and Product Intelligence <2., 2021, Orléans>
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Conference on Research on National Brand & Private Label Marketing <4., 2017, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <6., 2019, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
Karlsruher Institut für Technologie / Fakultät für Wirtschaftswissenschaften
1
Media Economics Institut / Köln
1
OECD
1
Peter Lang GmbH
1
RWTH Aachen
1
Springer International Publishing
1
Syddansk Universitet / Det Samfundsvidenskabelige Fakultet
1
Technische Universität Dresden
1
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Published in...
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Journal of business research : JBR
218
Journal of retailing and consumer services
183
International journal of internet marketing and advertising : IJIMA
103
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
77
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
74
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
63
Technological forecasting & social change : an international journal
63
The journal of product & brand management
56
Journal of promotion management : innovations in planning and applied research
49
International journal of advertising : the review of marketing communications
48
Journal of marketing communications
47
Journal of internet commerce
45
Psychology & marketing
44
International journal of electronic marketing and retailing : IJEMR
43
International journal of hospitality management
42
International journal of consumer studies
39
The journal of brand management : an international journal
39
Journal of electronic commerce research : JECR
37
Journal of management information systems : JMIS
37
Electronic commerce research
36
Information systems research : ISR
36
Journal of marketing management : JMM ; journal of the Academy of Marketing
36
Cogent business & management
33
International journal of business information systems : IJBIS
33
International journal of technology marketing : IJTMkt
33
Journal of marketing management : MM
33
Marketing intelligence & planning
33
Journal of marketing
32
Tourism management : research, policies, practice
32
Journal of travel and tourism marketing
29
International journal of electronic commerce : IJEC
28
Young consumers : insight and ideas for responsible marketers
28
Journal of fashion marketing and management
27
Asia Pacific journal of marketing and logistics
26
Management science : journal of the Institute for Operations Research and the Management Sciences
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Journal of the Academy of Marketing Science
25
International journal of contemporary hospitality management
24
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
24
Journal of hospitality marketing & management
24
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Source
All
ECONIS (ZBW)
5,012
EconStor
1
OLC EcoSci
1
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1
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5,014
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date (oldest first)
1
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
2
Angry customers, e-world-of-mouth and incentives for quality provision
Heyes, Anthony
;
Kapur, Sandeep
- In:
Journal of economic behavior & organization : JEBO
84
(
2012
)
3
,
pp. 813-828
Persistent link: https://www.econbiz.de/10009703165
Saved in:
3
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
4
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
5
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
6
Quality dimensions in online communities influence purchase intentions
Wang, Chung-Yu
;
Lee, Hsiao-Ching
;
Wu, Li wei
;
Liu, …
- In:
Management decision : MD
55
(
2017
)
9
,
pp. 1984-1998
Persistent link: https://www.econbiz.de/10011779017
Saved in:
7
Customer perceptions of value, satisfaction, and loyalty in the social media era : insights from electrical home appliances in an emerging economy
Md Uzir Hossain Uzir
;
Ishraq Jerin
;
Abu Bakar bin Abdul …
- In:
International journal of quality and innovation : IJQI
6
(
2022
)
2
,
pp. 190-230
Persistent link: https://www.econbiz.de/10013257353
Saved in:
8
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
9
SNSQUAL : a social networking site quality model
Phillips, Brandon
;
Peak, Daniel
;
Prybutok, Victor
- In:
Quality management journal : QMJ
23
(
2016
)
3
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011517705
Saved in:
10
Identifying helpful quality-related reviews from social media based on attractive quality theory
Liu, Yao
;
Jiang, Cuiqing
;
Ding, Yong
;
Wang, Zhao
;
Lv, …
- In:
Total quality management & business excellence
30
(
2019
)
15
,
pp. 1596-1615
Persistent link: https://www.econbiz.de/10012199906
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