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How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers

Tajeddini, Kayhan; Gamage, Thilini Chathurika; Ul … - In: International journal of hospitality management 100 (2022), pp. 1-16

Persistent link: https://www.econbiz.de/10013266150

Reconceptualizing value creation : exploring the role of goal congruence in the co-creation process

Sheng, Margaret L.; Natalia, Natalia; Hsieh, C. Y. - In: Journal of retailing and consumer services 66 (2022), pp. 1-14

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Perceived value and behavioral intentions toward dining at Chinese restaurants in Bangladesh : the role of self-direction value and price fairness

Hasan, Abdulla Al-Towfiq - In: South Asian journal of marketing 3 (2022) 2, pp. 116-134

Purpose This paper investigates the effect of perceived value (hedonic value, utilitarian value, and conditional value) on customers’ behavioral intentions toward dining at Chinese restaurants in Bangladesh. Moreover, this study examines the mediating effect of self-direction value and the...

Persistent link: https://www.econbiz.de/10014226236

Co-creating value and well-being experiences in physiotherapy services

Chwialkowska, Agnieszka; Bhatti, Waheed Akbar; Arslan, Ahmad - In: The journal of services marketing 37 (2023) 1, pp. 12-24

Persistent link: https://www.econbiz.de/10013542886

Value creation : an internal customers' perspective

Grace, Debra; Lo Iacono, Joseph - In: The journal of services marketing 29 (2015) 6/7, pp. 560-570

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The drivers and moderators for dishonest behavior in the service sector

Jaakson, Krista; Masso, Jaan; Vadi, Maaja - In: (Dis)honesty in management : manifestations and consequences, (pp. 169-193). 2013

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Customer definitions of moral value for retail brands : a qualitative understanding

Wei, Yunyi; Sit, Kokho; Ekinci, Yuksel - In: Journal of retailing and consumer services 77 (2024), pp. 1-12

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Emotional and altruistic values as drivers for a loyalty-based segementation in retailing : an approach to postrecession Spanish apparel consumers

Gallarza-Granizo, Martina G.; Gil Saura, Irene; … - In: Journal of relationship marketing : innovations & … 15 (2016) 3, pp. 200-217

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Well-being creation by senior volunteers in a service provider context

Shirahada, Kunio; Wilson, Alan M. - In: Journal of service theory and practice 33 (2023) 7, pp. 28-51

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An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan : the role of value, trust and engagement

Moriuchi, Emi; Takahashi, Ikuo - In: Asia Pacific journal of marketing and logistics 35 (2023) 3, pp. 560-581

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