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Transaction cost economics, resource dependence theory, and customer-supplier relationships

Fink, Robert C.; Edelman, Linda F.; Hatten, Kenneth J.; … - In: Industrial and corporate change 15 (2006) 3, pp. 497-529

Persistent link: https://www.econbiz.de/10003352331

The effects of performance, environmental uncertainty and relational norms on customer commitments to suppliers over the duration of customer-supplier relationships

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: International journal of management and decision making … 9 (2008) 6, pp. 660-685

Persistent link: https://www.econbiz.de/10003793621

Time and the salience of Macnail's relational norms

Fink, Robert C.; Hatten, Kenneth J.; James, William L. - In: Journal of targeting, measurement and analysis for marketing 18 (2010) 2, pp. 95-107

Persistent link: https://www.econbiz.de/10008662193

An exploratory study of factors associated with customer perceptions of paying above and below market prices

Fink, Robert C.; Hatten, Kenneth J.; James, William L. - In: International journal of revenue management : IJRM 4 (2010) 1, pp. 69-91

Persistent link: https://www.econbiz.de/10003928266

Macneil's relational norms and his non-mirrored ends propositions

Hatten, Kenneth J.; James, William L.; Fink, Robert C.; … - In: Journal of marketing channels : ... distribution … 19 (2012) 1, pp. 1-16

Persistent link: https://www.econbiz.de/10009508581

Customer perceptions of dependencies in customer-supplier relationships

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Journal of strategic marketing 19 (2011) 1, pp. 73-89

Persistent link: https://www.econbiz.de/10008936989

An exploratory study of factors associated with relational exchange choices of small-, medium- and large-sized customers

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Journal of targeting, measurement and analysis for marketing 17 (2009) 1, pp. 39-53

Persistent link: https://www.econbiz.de/10003830414

Duration and relational choices : time based effects of customer performance and environmental uncertainty on relational choice

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Industrial marketing management : the international … 37 (2008) 4, pp. 367-379

Persistent link: https://www.econbiz.de/10003733181

Transaction Cost Economics, Resource Dependence Theory, and Customer-Supplier Relationships

Fink, Robert - 2010

This study develops and then tests an expanded conceptual framework for understanding relational customer-supplier exchanges. The explanatory power of transaction cost economics and resource dependence theory is examined, first individually, and then the theories are unified to provide a more...

Persistent link: https://www.econbiz.de/10012717497

Relational focus in long duration buyer-seller relationships

Fink, Robert C.; Hatten, Kenneth J.; Keeler, James P.; … - In: International journal of management and decision making … 16 (2017) 1, pp. 73-96

Persistent link: https://www.econbiz.de/10011846695