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The effect of CRM stages along with brand images and values on sustainable corporate performance
Mishra, Hari Govind; Sinha, P. K.; Singh, Sarabjot - In: International journal of electronic customer … 8 (2014) 1/3, pp. 31-50
Persistent link: https://www.econbiz.de/10011471090
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How CSR reputation, sustainability signals, and country-of-origin sustainability reputation contribute to corporate brand performance : an exploratory study
Cowan, Kirsten; Guzman, Francisco - In: Journal of business research : JBR 117 (2020), pp. 683-693
Persistent link: https://www.econbiz.de/10012288092
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Building corporate reputation through consumer responses to green new products
Pritchard, Mark; Wilson, Theresa - In: The journal of brand management : an international journal 25 (2018) 1, pp. 38-52
Persistent link: https://www.econbiz.de/10011875597
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Proactive versus reactive apparel brands in sustainability : influences on brand loyalty
Park, Hyejune; Kim, Youn-Kyung - In: Journal of retailing and consumer services 29 (2016), pp. 114-122
Persistent link: https://www.econbiz.de/10011442366
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How does corporate social responsibility affect consumer response to service failure in buyer-seller relationships?
Bolton, Lisa E.; Mattila, Anna S. - In: Journal of retailing 91 (2015) 1, pp. 140-153
Persistent link: https://www.econbiz.de/10010500739
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How self-identity and social identity grow environmentally sustainable restaurants' brand communities via social rewards
Jang, Yoon Jung; Kim, Eojina - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 3, pp. 516-532
Persistent link: https://www.econbiz.de/10014633600
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Social and personal factors influencing green customer citizenship behaviours : the role of subjective norm, internal values and attitudes
Van Tonder, Estelle; Fullerton, S.; Beer, Leon T. de; … - In: Journal of retailing and consumer services 71 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014253613
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Packaging-free practices in food retail : the impact on customer loyalty
Barbosa, Belem; Shabani Shojaei, Alireza; Miranda, Hugo - In: Baltic journal of management : BJM 18 (2023) 4, pp. 474-492
Persistent link: https://www.econbiz.de/10014380978
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Investigating the effects of corporate social responsibility on sustainable consumer purchase behavior
Ramtiyal, Bharti; Garg, Paras; Johari, Shubha; Rathore, … - In: Journal of global operations and strategic sourcing 17 (2024) 1, pp. 1-27
Persistent link: https://www.econbiz.de/10014526607
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Factors influencing customer retention in the parcel delivery industry
Wu, Zonghong; Nuttawut Rojniruttikul - In: Corporate Practices: Policies, Methodologies, and …, (pp. 789-805). 2024
Persistent link: https://www.econbiz.de/10014575003