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The relationships among work-family conflict, turnover intention and organizational citizenship behavior in the hospitality industry of Taiwan
Wang, I-An; Lee, Bi-Wen; Wu, Shou-Tsung - In: International journal of manpower 38 (2017) 8, pp. 1130-1142
Persistent link: https://www.econbiz.de/10011809225
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Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen; Chiu, Yen-Ting Helena - In: Journal of hospitality marketing & management 32 (2023) 4, pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
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Effect of service quality on the profitability of hospitality industry : a dynamic panel data analysis in Taiwan
Lee, Cheng-Wen; Chou, Chin-Mei - In: The empirical economics letters : a monthly … 13 (2014) 10, pp. 1045-1053
Persistent link: https://www.econbiz.de/10010527323
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An approach to define service strategies : the case of an ecotourism hotel in Mexico
Landa-Zárate, Margarito; Fernández-Echeverría, Eduardo; … - In: Journal of industrial engineering and management : JIEM 17 (2024) 1, pp. 182-195
Purpose: This article harmonizes the causal diagram with the objective tree to evaluate service quality and to identify action strategies that improve the quality of service in the hotel industry.Design/methodology/approach: In stage I, we obtained the quality perception records of 127...
Persistent link: https://www.econbiz.de/10015066169
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The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chao, Chih-Yang; Ku, Pei-Yu; Wang, Yi-Ting; Lin, Yen-Hui - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 339-352
Persistent link: https://www.econbiz.de/10011558677
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Collective versus individualist national cultures : comparing Taiwan and US employee attitudes toward unethical business practices
Sims, Randi L. - In: Business & society 48 (2009) 1, pp. 39-59
Persistent link: https://www.econbiz.de/10003813572
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Business moral values of supervisors and subordinates and their effect on employee effectiveness
Jiang, Ding-yu; Lin, Yi-Chen; Lin, Lin-chin - In: Journal of business ethics : JOBE 100 (2011) 2, pp. 239-252
Persistent link: https://www.econbiz.de/10009162104
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The interactive effect of ethical leadership and employee citizenship behavior on organizational success : do lenses of corporate governance matter?
Yeo, Amy Chu-May; Teoh Chia Wen, Carmen; Low Boon … - 2022
Persistent link: https://www.econbiz.de/10013197631
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Negative affectivity and workplace deviance : the moderating role of ethical climate
Chen, Chien-cheng; Chen, Mavis Yi-ching; Liu, Ying-chun - In: The international journal of human resource management 24 (2013) 15, pp. 2894-2910
Persistent link: https://www.econbiz.de/10009780641
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The effects of service climate and servicescape on service convenience in the hospital
Lee, Les Tien-shang; Vichet, Khen - In: International journal of services and standards 4 (2008) 4, pp. 415-436
Persistent link: https://www.econbiz.de/10003771396