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Theorie
Konsumentenverhalten
78,696
Consumer behaviour
78,265
Beziehungsmarketing
25,040
Relationship marketing
25,012
Messung
22,229
Measurement
21,526
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20,557
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20,538
Theory
16,909
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13,686
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8,085
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7,759
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3,958
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3,792
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3,788
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3,700
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Bruhn, Manfred
59
Homburg, Christian
51
Huber, Frank
43
Bauer, Hans H.
36
Diewert, Walter E.
34
Herrmann, Andreas
34
Siciliani, Luigi
33
Straume, Odd Rune
32
Diebold, Francis X.
29
Duclos, Jean-Yves
29
Anderson, Simon P.
28
Hruschka, Harald
25
Mullainathan, Sendhil
25
Ravallion, Martin
25
Benkenstein, Martin
24
Foster, James E.
24
Stauss, Bernd
24
Kerschbamer, Rudolf
23
Wang, Ruodu
23
Peitz, Martin
22
Rosazza Gianin, Emanuela
22
Blundell, Richard W.
21
Brekke, Kurt R.
21
Fox, Kevin J.
21
Helm, Roland
21
Hildebrandt, Lutz
21
Piller, Frank T.
21
Chiappori, Pierre-André
20
Inderst, Roman
20
Rudanko, Leena
20
Shapiro, Matthew D.
20
Sheth, Jagdish N.
20
Silber, Jacques
20
Sommer, Martin
20
Ahlert, Dieter
19
Alkire, Sabina
19
Janssen, Maarten C. W.
19
Postlewaite, Andrew
19
Aaberge, Rolf
18
Donni, Olivier
18
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National Bureau of Economic Research
192
OECD
12
Springer Fachmedien Wiesbaden
11
INSEAD
10
Edward Elgar Publishing
8
European University Institute / Department of Economics
7
Fördergesellschaft Marketing an der Universität Augsburg
7
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
7
Conference on Research in Income and Wealth
6
Organisation for Economic Co-operation and Development
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
6
American Marketing Association
5
Deutschland / Bundeswehr / Universität Hamburg
5
Friedrich-Schiller-Universität Jena
5
Universitat Pompeu Fabra / Departament d'Economia i Empresa
5
World Bank
5
Center for Economic Research <Tilburg>
4
Maastricht Research School of Economics of Technology and Organizations
4
Technische Universität Bergakademie Freiberg / Fakultät für Wirtschaftswissenschaften
4
Weltbank
4
Ecole des hautes études commerciales <Lausanne> / Département d'économétrie et d'économie politique
3
Federal Reserve System / Division of Research and Statistics
3
IGI Global
3
Instituto Valenciano de Investigaciones Económicas
3
Robert Schuman Centre for Advanced Studies
3
Shakai-Keizai-Kenkyūsho <Osaka>
3
Springer Gabler <Firma>
3
Svenska Handelshögskolan <Helsinki>
3
The Wharton Financial Institutions Center
3
Trinity College Dublin / Department of Economics
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Umeå universitet
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University of Warwick / Department of Economics
3
University of Waterloo / Department of Economics
3
Universität Mannheim
3
Verlag Dr. Kovač
3
World Bank / Policy Research Dept / Poverty and Human Resources Division
3
Basel Committee on Banking Supervision
2
California Agricultural Experiment Station / Department of Agricultural and Resource Economics
2
Centre for Economic Performance
2
Centre for Economic Policy Research
2
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NBER working paper series
184
Working paper / National Bureau of Economic Research, Inc.
172
NBER Working Paper
170
European journal of operational research : EJOR
141
Gabler Edition Wissenschaft
134
SpringerLink / Bücher
108
Insurance / Mathematics & economics
105
Discussion paper / Centre for Economic Policy Research
101
Europäische Hochschulschriften / 5
101
Economics letters
86
Management science : journal of the Institute for Operations Research and the Management Sciences
77
CESifo working papers
75
International journal of industrial organization
66
Journal of business research : JBR
64
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
62
The American economic review
61
Journal of economic behavior & organization : JEBO
60
Springer eBook Collection / Business and Economics
59
Journal of economic psychology : research in economic psychology and behavioral economics
58
Discussion paper / Tinbergen Institute
55
Journal of retailing and consumer services
54
Working paper
51
Discussion paper series / IZA
50
Discussion paper
48
Applied economics
46
International journal of production research
45
Discussion papers / CEPR
43
International journal of production economics
43
CESifo Working Paper
41
IZA Discussion Paper
41
Operations research
41
Working paper series
41
CESifo Working Paper Series
36
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
35
Journal of economics
35
Applied economics letters
34
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
34
Journal of business economics : JBE
32
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
32
The Rand journal of economics
32
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ECONIS (ZBW)
16,908
EconStor
283
USB Cologne (EcoSocSci)
17
OLC EcoSci
2
RePEc
1
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1
Die
Messung
der Patientenzufriedenheit
Bauer, Hans H.
;
Keller, Thomas
;
Hahn, Olaf
-
2002
Persistent link: https://www.econbiz.de/10001762961
Saved in:
2
Messung
von Qualitätsanforderungen in Dienstleistungsnetzwerken : dargestellt am Beispiel touristischer Dienstleistungen
Benkenstein, Martin
;
Zielke, Katja
- In:
Dienstleistungsnetzwerke
,
(pp. 405-423)
.
2003
Persistent link: https://www.econbiz.de/10001744310
Saved in:
3
Dienstleistungen im Internet und ihre Qualität aus Kundensicht
Breithaupt, Hans-Friedrich
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002749839
Saved in:
4
Analyse des Nachkaufverhaltens als Folge der Zufriedenheit mit Finanzdienstleistungen
Breyer, Martin
-
1998
Persistent link: https://www.econbiz.de/10000646036
Saved in:
5
Customer inconvenience and price compensation : a multiperiod approach to labor-automation trade-offs in services
Andreassen, Tor W.
;
Oest, Rutger van
;
Lervik-Olsen, Line
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 173-183
Persistent link: https://www.econbiz.de/10011855787
Saved in:
6
How customer satisfaction with respect to price and quality affects customer retention : an integrated approach considering nonlinear effects
Steiner, Winfried J.
;
Siems, Florian
;
Weber, Anett
; …
- In:
Journal of business economics : JBE
84
(
2014
)
6
,
pp. 879-912
Persistent link: https://www.econbiz.de/10010390180
Saved in:
7
Wahrgenommene Dienstleistungsqualität : Konzeption eines dynamischen Phasen-Modells
Müller, Anne-Katrin
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001724796
Saved in:
8
Customer anger and incentives for quality provision
Heyes, Anthony
;
Kapur, Sandeep
-
2012
Persistent link: https://www.econbiz.de/10009670844
Saved in:
9
Steuerung der Kundenloyalität : eine empirische Studie am Beispiel von Dienstleistungen
Huber, Frank
;
Vollhardt, Kai
;
Kressmann, Frank
-
2005
Persistent link: https://www.econbiz.de/10003290584
Saved in:
10
Kundenorientierung und
Kundenzufriedenheit
Dormann, Christian
;
Zapf, Dieter
-
2007
Persistent link: https://www.econbiz.de/10003427146
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