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Quantifying the extent of temp...
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Time
Service quality
20,650
Dienstleistungsqualität
20,634
Customer satisfaction
13,755
Kundenzufriedenheit
13,619
Bewertung
13,130
Evaluation
12,641
Marktforschung
12,250
Konsumentenverhalten
8,871
Consumer behaviour
8,849
Beziehungsmarketing
7,045
Relationship marketing
7,025
Market research
6,540
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6,280
Theory
6,127
Zeit
5,108
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5,025
USA
4,006
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3,985
United States
3,723
Qualitätsmanagement
2,996
Quality management
2,861
Wirtschaftsprüfung
2,530
Financial audit
2,520
evaluation
2,260
Krankenhaus
1,973
Hospital
1,951
Health care
1,679
Gesundheitsversorgung
1,665
Schätzung
1,464
Produktqualität
1,429
Gesundheitswesen
1,428
Product quality
1,428
Customer service
1,400
Kundenservice
1,392
Estimation
1,381
Online-Handel
1,375
Online retailing
1,370
Health care system
1,367
Messung
1,281
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Free
1,643
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973
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2,566
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2,235
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1
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899
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892
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28
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28
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24
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243
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74
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6
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1
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Hamermesh, Daniel S.
28
Giannone, Domenico
16
Kocher, Martin
14
Moretto, Michele
13
Pesaran, M. Hashem
13
Sapienza, Paola
13
Caporale, Guglielmo Maria
11
Skrzypacz, Andrzej
11
Kikuchi, Tōru
10
Modugno, Michele
10
Tsetlin, Ilia
10
Mandal, Biswajit
9
Plastun, Alex
9
Reichlin, Lucrezia
9
Gorry, Aspen
8
Marjit, Sugata
8
Merz, Joachim
8
Niemann, Rainer
8
Pritchett, Lant
8
Riem, Marina
8
Rucha, Rafael
8
Tenreyro, Silvana
8
Timmermann, Allan
8
Anderson, James E.
7
Bańbura, Marta
7
Beatty, Amanda
7
Bown, Chad P.
7
Christen, Elisabeth
7
Clark, Todd E.
7
Giuliano, Paola
7
Guiso, Luigi
7
Holly, Sean
7
Konrad, Kai A.
7
Leung, Tim
7
Marcellino, Massimiliano
7
Maurer, Raimond
7
Nijkamp, Peter
7
Potrafke, Niklas
7
Schinke, Christoph
7
Schmitz, Patrick W.
7
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National Bureau of Economic Research
89
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4
Springer Fachmedien Wiesbaden
3
Center for Economic Research <Tilburg>
2
Deutschland / Bundesministerium des Innern
2
Deutschland / Bundesregierung
2
ESSEC Business School
2
Edward Elgar Publishing
2
Nomos Verlagsgesellschaft
2
School of Finance and Business Economics <Perth, Western Australia>
2
Svenska Handelshögskolan <Helsinki>
2
USA / Congress / House of Representatives / Committee on Banking and Financial Services
2
Academic Unit of Health Economics, Leeds Institute of Health Sciences
1
Australian National University
1
Bank für Internationalen Zahlungsausgleich / Committee on Payments and Market Infrastructures
1
Basel Committee on Banking Supervision
1
Braumüller GmbH
1
Bucerius Law School
1
Bundesvereinigung der Deutschen Arbeitgeberverbände
1
Börsen-Buchverlag
1
Büchner-Verlag
1
C.E.P.R. Discussion Papers
1
Centre for Economic Performance, LSE
1
Christian-Albrechts-Universität zu Kiel / Institut für Volkswirtschaftslehre
1
City of London (England) / Court of Common Council
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Departamento de Gestão e Economia, Instituto Politécnico de Leiria
1
Department of Accounting, Economics and Finance, Bristol Business School
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Department of Economics and Business, Universitat Pompeu Fabra
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1
Econometrisch Instituut <Rotterdam>
1
Ekonomický Ústav <Prag>
1
Eric Cuvillier <Firma>
1
European Regional Science Association
1
European University Institute / Department of Law
1
Europäische Kommission
1
Europäischer Rat
1
Fachtagung "Transformation zur Nachhaltigkeit. Hindernisse, Wege, Strategien" <2018, Münster (Westf)>
1
Faculdade de Economia, Universidade Nova de Lisboa
1
Federal Reserve Bank of Chicago
1
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Working paper / National Bureau of Economic Research, Inc.
99
NBER working paper series
88
NBER Working Paper
82
Discussion paper series / IZA
50
Discussion paper / Centre for Economic Policy Research
48
The review of financial studies
47
CESifo working papers
38
IZA Discussion Paper
37
Working paper
27
Management science : journal of the Institute for Operations Research and the Management Sciences
25
The review of economics and statistics
23
Applied financial economics
22
Journal of consumer research : JCR ; an interdisciplinary bimonthly
22
CESifo Working Paper Series
19
European journal of operational research : EJOR
19
Journal of economic behavior & organization : JEBO
19
The American economic review
19
Journal of financial and quantitative analysis : JFQA
18
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
18
The journal of asset management
18
Discussion paper
17
Economics letters
17
Journal of banking & finance
17
Journal of financial economics
17
Economic inquiry : journal of the Western Economic Association International
16
Applied economics
15
Journal of business research : JBR
15
Journal of empirical finance
15
The journal of real estate finance and economics
15
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
15
Journal of human resources : JHR
14
The journal of finance : the journal of the American Finance Association
14
Academy of Management journal : AMJ
13
Applied economics letters
13
International review of economics & finance : IREF
13
International review of financial analysis
13
Journal of econometrics
13
Discussion paper / Tinbergen Institute
12
International journal of production research
12
Journal of economics & business
12
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Source
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ECONIS (ZBW)
4,684
RePEc
74
USB Cologne (EcoSocSci)
24
EconStor
11
BASE
6
Other ZBW resources
3
Showing
1
-
10
of
4,802
Sort
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articles prioritized
date (newest first)
date (oldest first)
1
Unveiling the recovery
time
zone of tolerance : when
time
matters in service recovery
Hogreve, Jens
;
Bilstein, Nicola
;
Mandl, Leonhard
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 866-883
Persistent link: https://www.econbiz.de/10011779540
Saved in:
2
Alleviating the negative waiting experience through the moderating role of service environment : an empirical study
Yunus, Erlinda N.
;
Sumartoyo
- In:
International journal of services and operations management
13
(
2012
)
2
,
pp. 189-207
Persistent link: https://www.econbiz.de/10009660772
Saved in:
3
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10009745405
Saved in:
4
Pre-service recovery : impact on customer satisfaction and acceptable waiting
time
Qin, Jin
;
Xu, Fengqin
;
Wang, Rui
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 64-84
Persistent link: https://www.econbiz.de/10013540908
Saved in:
5
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
6
Time
buying and
time
saving : effects on service convenience and the shopping experience at the mall
Lloyd, Alison Elizabeth
;
Chan, Ricky Y. K.
;
Yip, Leslie …
- In:
The journal of services marketing
28
(
2014
)
1
,
pp. 36-49
Persistent link: https://www.econbiz.de/10010343429
Saved in:
7
Leadership development outcomes research and the need for a
time
-sensitive approach
Joseph-Richard, Paul
;
Edwards, Gareth
;
Hazlett, Shirley-Ann
- In:
Human resource development international : HRDI
24
(
2021
)
2
,
pp. 173-199
Persistent link: https://www.econbiz.de/10012500606
Saved in:
8
Eine Analyse des Einflusses von Sales Promotion auf Kaufzeitpunkt- und Markenwahlentscheidung mit Hilfe der Ereignisanalyse unter schwerpunktmäßiger Berücksichtigung konsumentenspe...
Stoiber, Helmut
-
1996
Persistent link: https://www.econbiz.de/10000945829
Saved in:
9
Der Einfluss von Zeitdruck auf moralische und gesundheitliche Aspekte des Nahrungsmittelkaufs
Berneburg, Alma
;
Sadrieh, Abdolkarim
;
Schmidt, Katrin
- In:
Marktorientierte Unternehmensführung - innovative …
,
(pp. 18-34)
.
2018
Persistent link: https://www.econbiz.de/10011977881
Saved in:
10
Endogenous timing, market research, and demand uncertainty
Shi, Fei
- In:
Operations research letters
43
(
2015
)
5
,
pp. 495-497
Persistent link: https://www.econbiz.de/10011386450
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