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~subject:"Tourism"
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Tour operators' service qualit...
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Tourism
Messung
22,593
Measurement
22,379
Service quality
21,753
Dienstleistungsqualität
21,002
Qualitätsmanagement
16,896
Customer satisfaction
15,530
Quality management
15,212
Kundenzufriedenheit
13,947
Tourismuswirtschaft
11,417
Tourism industry
11,416
Theorie
8,728
Theory
8,579
Consumer behaviour
8,522
Konsumentenverhalten
8,321
Tourismus
7,782
Relationship marketing
7,472
Beziehungsmarketing
7,421
USA
4,333
Deutschland
4,225
United States
4,180
Germany
3,833
Welt
3,416
World
3,365
Armut
3,143
Poverty
3,076
Wirtschaftsprüfung
2,680
Financial audit
2,666
Product quality
2,460
Produktqualität
2,441
Krankenhaus
2,432
Urlaubsverhalten
2,423
Holiday behaviour
2,420
Hospital
2,344
Schätzung
2,043
Health care
2,001
Estimation
1,985
Gesundheitsversorgung
1,962
India
1,961
Tourismusmarketing
1,920
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Hochschulschrift
53
Amtsdruckschrift
50
Government document
50
Statistik
46
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45
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40
Thesis
34
research-article
33
Case study
27
Fallstudie
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20
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20
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Han, Heesup
28
Hall, Colin Michael
27
Law, Chun Hung Roberts
26
Ivanov, Stanislav Hristov
20
Nijkamp, Peter
20
Huang, Songshan
19
Dwyer, Larry M.
18
Köseoglu, Mehmet Ali
18
Song, Haiyan
18
Okumus, Fevzi
17
Page, Stephen J.
17
Webster, Craig
16
Asongu, Simplice
15
Buhalis, Dimitrios
15
Pechlaner, Harald
15
Romão, João
15
Schulz, Axel
15
Prayag, Girish
14
Sigala, Marianna
14
Su, LuJun
14
Hassan, Azizul
13
Kozak, Metin
13
Pulido-Fernández, Juan Ignacio
13
Gretzel, Ulrike
12
King, Brian
12
Lehto, Xinran Y.
12
Li, Gang
12
Szromek, Adam R.
12
Valeri, Marco
12
Weaver, David B.
12
Wong, IpKin Anthony
12
Brida, Juan Gabriel
11
Farmaki, Anna
11
Lee, Jin-soo
11
Martín Martín, José María
11
Milenkovski, Ace
11
Pearce, Philip
11
Ryan, Chris
11
Assaf, A. Georges
10
Becken, Susanne
10
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OECD
19
World Tourism Organization
19
World Bank
14
International Finance Corporation
9
International Monetary Fund (IMF)
9
Erich-Schmidt-Verlag
8
International Monetary Fund
7
World Bank Group
7
Deutsche Gesellschaft für Tourismuswissenschaft
6
Springer Fachmedien Wiesbaden
6
De Gruyter Oldenbourg
5
ATOUT France <Paris>
4
Europäische Kommission / Referat Fremdenverkehr
4
Europäische Kommission / Statistisches Amt
4
Sveučilište u Rijeci / Fakultet za Menadžment u Turizmu i Ugostiteljstvu
4
Asian Development Bank
3
Bureau of Tourism Research <Canberra>
3
CAB International
3
Deutsche Gesellschaft für Geographie / Arbeitskreis Freizeit- und Tourismusgeographie
3
Deutsches Seminar für Fremdenverkehr Berlin
3
Euro-Asia Conference on Environment and CSR: Tourism, MICE, Hospitality Management and Education Session <2012, Berlin>
3
Europäische Kommission / Generaldirektion Unternehmen
3
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
3
Forschungsinstitut für Tourismus <Dresden>
3
Irish Tourist Industry Confederation
3
Organisation of Islamic Cooperation / Standing Committee for Economic and Commercial Cooperation
3
Springer International Publishing
3
Statistik Austria
3
Sveučilište u Rijeci / Fakultet za Turistički i Hotelski Menadžment
3
United States Conference of Mayors
3
United States Travel Service
3
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
3
Weltbankgruppe
3
Österreichisches Institut für Wirtschaftsforschung
3
Aserbaidschan / Statistika Komitäsi
2
DGT Jahrestagung <24., 2021, Rust>
2
Deidesheimer Gespräche zur Tourismuswissenschaft <5., 2021, Deidesheim>
2
Dwif-Consulting GmbH
2
Europäische Kommission / Generaldirektion Unternehmen und Industrie
2
Europäisches Parlament / Generaldirektion Interne Politikbereiche der Union / Direktion Struktur- und Kohäsionspolitik
2
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Published in...
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Tourism management : research, policies, practice
438
Tourism management perspectives : TMP
316
Tourism economics : the business and finance of tourism and recreation
296
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
240
Tourism analysis : an interdisciplinary tourism & hospitality journal
167
Journal of travel and tourism marketing
163
Tourism planning & development
145
Tourism review
88
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
78
International journal of contemporary hospitality management
76
Tourism and hospitality research : THR
73
Journal of hospitality and tourism insights
69
Journal of destination marketing & management
68
International journal of hospitality management
54
European research studies
52
UTMS journal of economics / University of Tourism and Management : international, multidisciplinary journal for the area of south and southeastern Europe
49
Tourism and hospitality research : the surrey quarterly review
48
Journal of vacation marketing
46
Annals of tourism research : ATR ; a social sciences journal
45
Enlightening tourism : ET ; a pathmaking journal
45
Journal of business research : JBR
43
Annals of tourism research empirical insights
40
Tourism review : the official journal of the AIEST
39
Information technology & tourism
38
International journal of leisure and tourism marketing : IJLTM
38
Springer eBook Collection
37
Aspects of Tourism
35
Journal of hospitality marketing & management
31
Amfiteatru economic : an economic and business research periodical
30
SpringerLink / Bücher
29
Economies : open access journal
28
Journal of Tourism, Heritage & Services Marketing : JTHSM
28
Scandinavian journal of hospitality and tourism
27
Journal of Islamic marketing
26
Journal of vacation marketing : an international journal
26
Administrative Sciences : open access journal
25
Inventi impact: service sector
24
Economic research
22
International handbook on the economics of tourism
22
International journal of economics and financial issues : IJEFI
22
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Source
All
ECONIS (ZBW)
7,539
Other ZBW resources
54
RePEc
16
USB Cologne (EcoSocSci)
8
EconStor
3
ArchiDok
1
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1
Mapping heritage tourism service quality using the Kano model : a case study of Indian tourism
Pandey, Ashutosh
;
Sahu, Rajendra
- In:
International journal of services and operations …
37
(
2020
)
2
,
pp. 264-283
Persistent link: https://www.econbiz.de/10012521924
Saved in:
2
A measure of tourist experience quality : the case of inland tourism in Malaga
Soler, Ismael P.
;
Gemar, German
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1466-1479
Persistent link: https://www.econbiz.de/10012199898
Saved in:
3
Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours
Ozturk, Yuksel
;
San, Rana Allahyari
;
Okumus, Fevzi
; …
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 25-36
Persistent link: https://www.econbiz.de/10011986581
Saved in:
4
Tourism service quality improvement ; "the early bird catches the worm"
Lin, Shu-ping
;
Yang, Chenlung
;
Ho, Thao-minh
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 793-810
Persistent link: https://www.econbiz.de/10011388414
Saved in:
5
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
6
What do customers expect of travel agent-customer interactions? : measuring and improving customer experience in interactions with travel agents
Wu, Yu-Chi
;
Lee, Hsiang-Ming
;
Liao, Pin-Ru
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1000-1012
Persistent link: https://www.econbiz.de/10011941816
Saved in:
7
The effect of service climate and internal marketing on organisational citizenship behaviour and customer orientation of service providers (case of study : travel and tourism agenc...
Oureh, Sara Esmaeil
;
Mokhtaran, Mahrokh
- In:
EuroMed journal of management : EMJM
3
(
2020
)
3/4
,
pp. 196-207
Persistent link: https://www.econbiz.de/10012504166
Saved in:
8
Insights into customer online reviews of service quality in hotels : evidence from Vietnam
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Nguyen Hoang
;
Phong Thai Le
- In:
International journal of productivity and quality …
36
(
2022
)
2
,
pp. 265-292
Persistent link: https://www.econbiz.de/10013369910
Saved in:
9
Service designing through Fuzzy Kano analysis in heritage tourism
Pandey, Ashutosh
;
Sahu, Rajendra
- In:
Supply chain sustainability : modeling and innovative …
,
(pp. 89-103)
.
2021
Persistent link: https://www.econbiz.de/10012387074
Saved in:
10
ASQual : measuring tourist perceived service quality in an airport setting
George, Bapu P.
;
Henthorne, Tony L.
;
Panko, Thomas R.
- In:
International journal of business excellence
6
(
2013
)
5
,
pp. 526-536
Persistent link: https://www.econbiz.de/10010231384
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