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Does a highly standardized international advertising campaign contribute to the enhancement of destination image? : evidence from Turkey
Uner, M. Mithat; Karatepe, Osman M.; Cavusgil, S. Tamer; … - In: Journal of hospitality and tourism insights 6 (2023) 3, pp. 1169-1187
Persistent link: https://www.econbiz.de/10014364003
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Retail store branding in Turkey : its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen - In: EuroMed journal of business 3 (2008) 3, pp. 286-304
Persistent link: https://www.econbiz.de/10003930252
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What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark; Baloglu, Seyhmus; Mao, Zhenxing; … - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
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The paths from service quality dimensions to customer loyalty : an application on supermarket customers
Kitapci, Olgun; Dortyol, Ibrahim Taylan; Yaman, Zührem; … - In: Management research review 36 (2013) 3, pp. 239-255
Persistent link: https://www.econbiz.de/10009729331
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The effect of customer relationship management adoption in business-to-business markets
Ata, U. Zeynep; Toker, Aysegul - In: The journal of business & industrial marketing 27 (2012) 6, pp. 497-507
Persistent link: https://www.econbiz.de/10009665463
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Relationships among tourist profile, satisfaction and destination loyalty : examining empirical evidences in Antalya region of Turkey
Ozdemir, Bahattin; Aksu, Akin; Ehtiyar, Rüya; Çizel, … - In: Journal of hospitality marketing & management 21 (2012) 5/6, pp. 506-540
Persistent link: https://www.econbiz.de/10009621105
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Assessing the effects of satisfaction and value on customer loyalty behaviors in service environments : high-speed railway in Turkey as a case study
Dölarslan, Emre Sahin - In: Management research review 37 (2014) 8, pp. 706-727
Persistent link: https://www.econbiz.de/10010387101
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Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel; Walls, Andrew - In: Journal of hospitality marketing & management 25 (2016) 3/4, pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
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Examining uncertainty avoidance, relationship quality, and customer loyalty in two cultures
Ndubisi, Nelson Oly; Malhotra, Naresh K.; Ulas, Dilber; … - In: Journal of international consumer marketing 24 (2012) 5, pp. 320-337
Persistent link: https://www.econbiz.de/10009778699
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Increasing customer satisfaction in strategic communication studies : excellence awards in the transportation sector
Eken, Ihsan; Gezmen, Başak - In: Strategic priorities in competitive environments : …, (pp. 247-264). 2020
Persistent link: https://www.econbiz.de/10012238034