Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Quantifying the extent of temp...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
Service quality
20,650
Dienstleistungsqualität
20,634
Customer satisfaction
13,755
Kundenzufriedenheit
13,619
Bewertung
13,130
Evaluation
12,641
Marktforschung
12,250
Konsumentenverhalten
8,871
Consumer behaviour
8,849
Beziehungsmarketing
7,045
Relationship marketing
7,025
Market research
6,540
Theorie
6,280
Theory
6,127
Zeit
5,108
Deutschland
5,025
Time
4,802
Germany
3,985
United States
3,723
Qualitätsmanagement
2,996
Quality management
2,861
Wirtschaftsprüfung
2,530
Financial audit
2,520
evaluation
2,260
Krankenhaus
1,973
Hospital
1,951
Health care
1,679
Gesundheitsversorgung
1,665
Schätzung
1,464
Produktqualität
1,429
Gesundheitswesen
1,428
Product quality
1,428
Customer service
1,400
Kundenservice
1,392
Estimation
1,381
Online-Handel
1,375
Online retailing
1,370
Health care system
1,367
Messung
1,281
more ...
less ...
Online availability
All
Free
557
Undetermined
531
Type of publication
All
Article
2,505
Book / Working Paper
1,488
Other
7
Journal
6
Type of publication (narrower categories)
All
Article in journal
2,199
Aufsatz in Zeitschrift
2,199
Graue Literatur
702
Non-commercial literature
702
Working Paper
661
Arbeitspapier
609
Aufsatz im Buch
215
Book section
215
Hochschulschrift
132
Thesis
108
Collection of articles of several authors
70
Sammelwerk
70
Lehrbuch
49
Collection of articles written by one author
46
Sammlung
46
Textbook
46
Case study
34
Fallstudie
34
Aufsatzsammlung
32
Konferenzschrift
27
Glossar enthalten
21
Glossary included
21
Amtsdruckschrift
19
Bibliografie enthalten
19
Bibliography included
19
Conference proceedings
19
Government document
19
Reprint
17
Systematic review
9
Übersichtsarbeit
9
CD-ROM, DVD
8
Ratgeber
8
Guidebook
7
Bibliografie
5
Bibliographie
5
Dissertation u.a. Prüfungsschriften
5
Handbook
5
Handbuch
5
Article
4
Fallstudiensammlung
4
more ...
less ...
Language
All
English
3,754
German
126
Undetermined
122
French
7
Italian
1
Russian
1
Author
All
Hanushek, Eric Alan
22
Viscusi, W. Kip
22
Figlio, David N.
17
Hamermesh, Daniel S.
13
Rebitzer, James B.
13
Rivkin, Steven G.
13
Jang, Soocheong
12
Kniesner, Thomas J.
12
Staiger, Douglas
12
Smith, Jeffrey A.
11
Christen, Elisabeth
9
Han, Heesup
9
Harhoff, Dietmar
9
Woessmann, Ludger
9
Gruber, Jonathan
8
Huckman, Robert S.
8
Kane, Thomas J.
8
Kessler, Daniel P.
8
Pathak, Parag A.
8
Rockoff, Jonah E.
8
Ruhose, Jens
8
Aldy, Joseph E.
7
Bloom, Nicholas
7
Day, George S.
7
Ehrmann, Michael
7
Einav, Liran
7
Fratzscher, Marcel
7
Hawkins, Del I.
7
Poterba, James M.
7
Prybutok, Victor R.
7
Rupp, Nicholas G.
7
Scherer, Frederic M.
7
Taylor, John B.
7
Taylor, Lowell J.
7
Vopel, Katrin
7
Votruba, Mark
7
Wieland, Volker
7
Ziliak, James P.
7
Aaker, David A.
6
Avery, Christopher
6
more ...
less ...
Institution
All
National Bureau of Economic Research
29
American Marketing Association
7
IGI Global
6
Edward Elgar Publishing
5
European Society for Opinion and Marketing Research
5
USA / General Accounting Office
5
International Labour Organization (ILO), United Nations
4
OECD
3
Seminar on market modelling
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Weltbank
3
AMACOM
2
Appraisal Institute <Chicago, Ill.>
2
Cato Institute
2
Federal Reserve Bank of St. Louis
2
Hongkong / Securities and Futures Commission
2
Indian Institute of Foreign Trade <Delhi>
2
London Business School
2
National Industrial Conference Board
2
Springer Fachmedien Wiesbaden
2
USA / Congress / House of Representatives / Committee on Banking and Financial Services
2
USA / Congress / Senate / Committee on Commerce, Science, and Transportation
2
University of Chicago / Center for Research in Security Prices
2
University of Minnesota / Department of Applied Economics
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Academy of Marketing
1
Academy of Marketing / Conference <48., 2015, Limerick, Shannon>
1
Academy of Marketing / Conference <49., 2016, Newcastle-upon-Tyne>
1
Advanced Research Workshop on Science Evaluation and Its Management <1997, Prag>
1
American Management Association
1
American Management Association / Finance Division
1
American Management Association / Marketing Division
1
American Society for Quality
1
American Society for Testing and Materials / Committee on Environmental Assessment
1
American Society of Newspaper Editors
1
Arthur D. Little, Inc
1
Association for Health Services Research
1
Atlantic Economic Society
1
Brookings Task Force on Intangibles
1
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
238
International journal of hospitality management
41
The review of financial studies
35
Health care management review : HCM review
32
The review of economics and statistics
29
Discussion paper / Centre for Economic Policy Research
28
Journal of business research : JBR
27
Discussion paper series / IZA
26
NBER working paper series
25
The American economic review
24
The journal of finance : the journal of the American Finance Association
24
Journal of human resources : JHR
22
Journal of retailing and consumer services
21
The journal of services marketing
21
Journal of consumer research : JCR ; an interdisciplinary bimonthly
19
Academy of Management journal : AMJ
18
Economics of education review
17
Quality management journal : QMJ
17
American economic journal : a journal of the American Economic Association
16
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
16
Economic inquiry : journal of the Western Economic Association International
16
Journal of financial and quantitative analysis : JFQA
16
Auditing : a journal of practice & theory
15
Contemporary economic policy : a journal of Western Economic Association International
15
Journal of air transport management
15
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Services marketing quarterly
15
The journal of structured finance
15
Working paper
15
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of labor economics
14
The journal of financial research
14
Business horizons
13
IZA Discussion Papers
13
Journal of health economics
13
CESifo working papers
12
International journal of contemporary hospitality management
12
International journal of market research : JMRS ; the journal of the Market Research Society
12
Journal of service research : JSR
12
more ...
less ...
Source
All
ECONIS (ZBW)
3,830
USB Cologne (EcoSocSci)
93
EconStor
59
RePEc
11
BASE
7
OLC EcoSci
3
ArchiDok
2
USB Cologne (business full texts)
1
more ...
less ...
Showing
1
-
10
of
4,006
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding the effects of post-service experience surveys on delay and acceleration of customer purchasing behavior : evidence from the automotive services industry
Dholakia, Utpal M.
;
Singh, Siddharth S.
;
Westbrook, …
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 362-378
Persistent link: https://www.econbiz.de/10008736079
Saved in:
2
Understanding customers' service experience : review and research propositions
Khan, Arif K.
;
Metri, Bhimaraya A.
- In:
International journal of business environment : IJBE
4
(
2011
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
Saved in:
3
The effect of expecting to evaluate on quality and satisfaction evaluations
Ofir, Chezy
;
Simonson, Itamar
-
1999
Persistent link: https://www.econbiz.de/10001453931
Saved in:
4
One experience and multiple reviews : the case of upscale US hotels
Torres, Edwin N.
;
Adler, Howard
;
Lehto, Xinran Y.
; …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
3
,
pp. 3-20
Persistent link: https://www.econbiz.de/10010197675
Saved in:
5
Social learning and local consumption amenities : evidence from Yelp
Anenberg, Elliot
;
Kuang, Chun
;
Kung, Edward
- In:
The journal of industrial economics
70
(
2022
)
2
,
pp. 294-322
Persistent link: https://www.econbiz.de/10013384666
Saved in:
6
Is sniping a problem for online auction markets?
Backus, Matthew
;
Blake, Tom
;
Masterov, Dimitriy V.
; …
-
2015
Persistent link: https://www.econbiz.de/10010496105
Saved in:
7
Healthy-
time
measures of health outcomes and healthcare quality
Burns, Marguerite
;
Mullahy, John
-
2016
Persistent link: https://www.econbiz.de/10011539873
Saved in:
8
The effect of the internet on performance and quality : evidence from the airline industry
Ater, Itai
;
Orlov, Eugene
- In:
The review of economics and statistics
97
(
2015
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10011327597
Saved in:
9
Earnings and ratings at Google Answers
Edelman, Benjamin
- In:
Economic inquiry : journal of the Western Economic …
50
(
2012
)
2
,
pp. 309-320
Persistent link: https://www.econbiz.de/10009577568
Saved in:
10
The effect of regulatory focus and delay type on consumers' reactions to delay
Yang, Wan
;
Mattila, Anna S.
;
Hou, Yuansi
- In:
International journal of hospitality management
32
(
2013
),
pp. 113-120
Persistent link: https://www.econbiz.de/10009717661
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
